I recently had a package held up at customs, and after speaking with the customs office, I was told…read moreI needed to work with a customs broker. Since I had never used one before, I searched online and found International Link Logistics. I was immediately connected with Freddy, who was incredibly helpful. He took care of everything--contacted customs directly, explained the entire process clearly, and guided me on exactly what I needed to do. All I had to do was prepare a proper invoice and send it in. What really stood out was that Freddy could have easily charged me for his help, but he didn't. His honesty and professionalism made a lasting impression. I will absolutely be doing business with him again within the year for much larger shipments from Europe to Canada. Thank you very much. -- Jon C.

I reached out for a quote and received a prompt reply. From that moment through delivery the…read moreprocess was efficient and smooth. The service saved me from making a flight to pick up documents. Very much appreciated!

Emad, thank you. I…read morewas deep in the process of importing a car from Japan. I thought I could do all the customs and final clearance paperwork myself as I'm usually a pretty hands on guy. After looking through it and other peoples experiences with customs, I decided it was best to hire a professional to avoid penalties and delays. Only one issue- my car was landing in 3 days. I reached out to referrals from friends and called several other brokers who had NO interest in helping me because it was such short notice (you can receive fines and delays if not done timely and correctly.) Until I called Emad- he had no hesitation and assured me with 100% confidence there would be NO issues. I was a little skeptical, it sounded too good to be true, especially after my previous conversations with experienced vehicle custom brokers. But I didn't have much of a choice and decided to proceed. Emad was on it, quick. He immediately requested the necessary docs and followed up with the next steps right after. Through each stage he kept me informed, and told me what to expect next. Several times he was messaging me and/or updating me with new documents well past 6PM. I did not expect this attentiveness and deliberate sense of urgency from anybody, let alone someone who I had no prior relationship with. I have heard horror stories of cars getting caught up in customs for MONTHS and clients having to pay exorbitant storage fees to the port. This guy got my car full customs clearance before the ship even landed at the port!!! This allowed me to book the appointment and pick up the car immediately after it was unloaded without any issues whatsoever. A+ experience, will use again and will always refer to people who ask. Thank you Emad, keep up the great work.

I had an amazing experience working with David and his team at EMD Customs. I had imported a car…read morefrom Japan with very little to no knowledge of how customs clearance worked. David provided me with a rundown of what was needed to make sure this process went smoothly. He answered every single question I had promptly and had a TWIC escort ready with my vehicle at the port! I would definitely work with David and his team again for any future importing needs.

I have been using WorldPub CHB for more than 10years. They are very knowledgeable and know what…read morethey are doing. I am very pleased with their service.

From the owner: WorldPub US Customs Brokerage is here to expedite all your E-Commerce shipment needs…read more WorldPub provides our customers with personalized service to help with your customs clearance and related needs. Let WorldPub act as an agent between you, US Customs and other government agencies to be sure that international logistics needs are in compliance with all Federal and State laws. At WorldPub, we put our customers first.

I am giving this company a solid 5 stars because they handled my car and my furniture at the same…read moretime. I needed to ship my 2021 SUV, along with about 15 pieces of furniture, to Germany. I was talking to Holly during this process, and she made sure the paperwork for the vehicle was handled correctly so I wouldn't have issues with the German customs agents. They picked up the car and showed me exactly how the tie-downs work inside the shipping container. It is a long wait for the ship to cross the Atlantic, but I received 3 different email updates during the transit time. My car arrived without a single scratch, and all my boxes were dry and secure. I am happy I hired them.

Custom wood crating was the main reason I hired this company. I have several large oil paintings…read moreand a few antique mirrors that I could not leave behind. Jason sent out a team that actually built the crates right in front of me to ensure a perfect fit. They used a lot of specialized padding and acid-free paper to protect the surfaces of my art. It took about eight weeks for the shipment to reach me, but I didn't mind the wait because I knew the items were safe. Every single piece was unpacked yesterday, and there is not a single crack or scratch.

I am in the middle of my first transduction and it seeks to going good so far. They are definitely…read morehelping me through the process.

As a first time importer I didn't really know what I was doing, and I failed to submit customs…read moreforms in time, which carried a $5,000 penalty. That is on a $600 dollars worth of imported goods. Because of that none of the agents here in Hawaii wanted to deal with me, because I didn't have the money to pay the penalty, I was just going to abandon my shipment. Then my overseas supplier recommended this company, and they have been absolutely wonderful to work with, I really appreciate them helping me to get through this difficult process, and without paying the hefty penalty for my first time ignorance. This is the third time I am using the services of this company, I definitely will stay with this company for all my future imports despite the fact that Honolulu is full of (not so helpful) customs agents. Everyone here is wonderful and helpful, especially Gina, Hannah and Yvonne. Thank you guys!

I had a great experience working with Brian and Lorissa at Soo Hoo Customs Broker. We have imported…read moreclothing from Vietnam before and had a difficult time getting the shipment through customs and to our small business in a timely manner. We tried Brian this time with almost (200) boxes of clothing and it was a much better experience than working with the last broker. Brian took the time to explain to me the process and used his 20 years of experience to let us know which information was critical for customs. He pointed out some areas where more detail was needed and consequently we had no issues this time. I recommend Brian and his team!!

Everyone beware, this business is rated poorly. Brian Soo Hoo turned out to be unreliable,…read moreunprofessional and, worst of all, cowardly. He tricked me into releasing all of my paperwork and information to him, and in return he has not had time to answer a phone call and numerous voice messages left to him. He has been avoiding me for three days before I gave up and went to another company. Brian is not brave enough to tell you "No" over the phone. He will be hiding and avoiding you to the end. Poor business conduct, extremely unprofessional, and will not bring any success.