I was looking for an Import Broker for the fist time, as I had a large international shipment I…read moreneeded assistance with the import documents and clearance. After searching through Yelp, I happily stumbled upon Juliana Lim CHB for assistance. I contacted them by phone and James was the first to pick up. I explained my situation with him, being a first time import for myself, and he was extremely patient with me and walked me through the entire process. He was always there every step of the way and always available via email if I needed him. The entire shipment took about a month to arrive and once it arrived at the port, James helped me with the import documents and clearances and everything was finally scheduled for delivery. I couldn't have done it without his help and would recommend this company for any import needs. Highly recommend!

I was in a bind due to a previous broker, not answering their phone so I called these guys up. I…read moredealt with James Roman. Amazing fast service, and he took care of me the same day. Great service especially for the price. Will gladly use him next time again. A lot of the bigger companies do not want to clear your customs if you did not do the shipping with them. So he solved the problem I had. Thank you James

We needed a customs broker and James went above and beyond to make sure we got what we needed. Very…read moresmooth transaction. Looking forward to doing future business here. Thanks for everything!

Read her reviews. CHOSE to contact her about acting as my…read moreshipping agent. These days you just don't know how authentic things and people are anymore including online reviews. It still feels like you're rolling the dice when you have businesses paying for and faking their reviews. I was in need of a broker for air/ocean importing. After a week and no response to my inquiry I had to ignore these YELP reviews, this business and Vivian the owner. Trust is already lost when you don't return a prospects call or email in a timely manner. I felt un-acknowledged which also says, she is not grateful for people CHOOSING her place of business over thousands of other shipping agents in the greater LA area. "We're located in the US Customs building". Don't base your decision solely on that marketing pitch because it did nothing for me!!

Vivian was very very helpful when I had an unexpected problem with an import from china. Her office…read moreis conveniently located upstairs in the same building as the customs building. I came here with no idea what to do and she walked me through the process and it was very affordable. I recommend Vivian to all who need a broker for imports ! Her location, speed of service, and client satisfaction is great! Thanks again Vivian

Excellent experience with these guys getting our German Shepherd puppy shipped to Los Angeles from…read moreHaus Amberg in Bavaria. Professional, efficient, helpful - very responsive even through the weekend

Claudia is the best! I am new to importing and had a lot of questions. To my relief, Claudia…read moreanswered my call and was friendly, highly knowledgeable and very informative. I find it odd that a reviewer on here had such a different experience with her. I will definitely use Unity for all of my future imports! Thank you, Claudia!

I contacted 2 other brokers, one that didn't want to deal with a small air freight import shipment…read moreand the my normal large shipment broker, who indicated they needed additional documents that I believe weren't required. Found Michele through Yelp. She responded quickly, answered my call right away, led me to her website where she makes it extremely easy to submit POA, and took care of all Customs clearance quickly. I've been importing and exporting for over 30 years and this is the best Customs broker experience I've had. Thank you, Michele, for having thought through beforehand how to make this process simple, quick and efficient.

I called Alta Logistics because I had a small shipment coming in from China that was being held in…read moreUS Customs and I had no idea what to do to get it out. I called Alta Logistics and an employee named Peter answered the phone. Peter was extremely knowledgeable and very patient in dealing with all of my questions and concerns. I spoke with him in the morning and everything was settled by that afternoon. When I went to go and pick up the package I even emailed him from the China Airlines warehouse because I was missing a document and he faxed it over to me in less than 5 minutes! Whatever Alta Logistics is paying this man, they need to raise his pay! I will definitely recommend this business to others.

Had STC translate a Mexican birth certificate to Spanish for acquiring citizenship. Such an easy…read moreand positive experience. All communication was done by email and the Yelp app. Payment sent through Zelle. Got the translation in a few days. Recommend and will definitely use again in the future.

Super reasonable price. extremely responsive to all my emails. I just emailed the Birth certificate…read more( Spanish to English) and it was done the next day! 100% recommend!

I'm incredibly grateful to Jane and Karen for all of their help and guidance throughout my…read moreimmigration process. They were very knowledgeable, responsive, and patient with all of my questions, and I always felt that I was in very capable hands. I especially appreciated that Jane identified an additional immigration option early on that I didn't even know was available to me. Jane was always calm, thoughtful, and reassuring, which gave me a lot of confidence throughout the process. Both Jane and Karen were also very prompt and helpful whenever I had questions. I truly appreciate everything they did for me and couldn't have asked for a better experience. I would highly recommend Jane, Karen, and the firm to anyone navigating the immigration process!

Jane and team worked on our immigration case from start to finish. I appreciate the attention to…read moredetail and ensuring every step was done correctly. Promptly answer all questions and prepped us well for the interview. Very glad I decided to work with her and would definitely recommend!!

These guys are the best! They've helped me with two cases so far and each time, the service of…read moreprocess went very smoothly. They also gave me very good advice on a collection matter. They are clear, professional, and care very much about helping their clients make the right decisions. I would highly recommend them for your legal support needs.

I'm now using TJ again! Was so impressed with his Professionalism and Service that I'll continue…read moreusing him for any Filing and/or Servicing needs. Thanks very much, TJ ...