Love this place, always get a much better experience here . The owner is extremely helpful and…read morepersonable as opposed to the robotic UPS or other shipping stores. She will work with you to be creative and ship your stuff the best way

their the best…read more true customer service. rather go here than the mean post office in baytown.

Horrible experience, somehow the contents of my package was replaced with someone else's stuff at…read morethe store. I was told that they had cameras and should easily be able to track my things down. It's been a couple of weeks, no call back from owner, just wanted me to hurry up and file a claim with corporate. I assume because now they can say it was taken care of. Not only will I never use this store but never again will I use UPS. If I were a betting man I would say this was just straight up theft from the internal store employees. Don't trust them.

Everyone at this facility is RUDE! And I mean RUDEEEE!! I own a small business and I have to ship…read moreout my packages very often. Sadly this is the only location nearby, and every single time I go they treat me like absolute S**t, everyone has a rude loud tone even when they're in the wrong!! 4 of my packages have been STOLEN at this location!! Everyone is extremely unprofessional to the point they even mentioned that they fired the guy who was stealing and not doing his job.. cmon now man. Even then they HAVE YET to offer any solution!! I'm done with these employees. Now my package arrived here since the 20th, it's now the 25th and not yet out for delivery so I call and "oh we can't find it" ONCE AGAIN!

This is my first and last visit to this UPS Customer Service Center. The customer service here is…read morethe absolute worst! I walked in and soon the man that works here came out and he didn't even acknowledge me. I'm the one who said hello and he reluctantly answered. He never asked me how he could help me. I gave him my DL and told him that I needed to pick up my package. He said he needed the tracking number (no eye to eye contact) which I showed him. He went to the back and left my box in the counter. If you don't like your job then you need to quit and allow someone who actually wants to work, take the job. If your attitude sucks because of something you went through, go and fix your issues and come back to work or not. Customer service centers have no place for negative vibes especially since your income depends on your customers! You should treat your customers with the utmost respect and dignity especially if they're courteous and polite. It was so bad that I'm in their parking lot writing this review...DO BETTER!!!!! Treat people right because you never know what could happen if you mistreat the wrong person at the wrong time! Again...DO BETTER!!!!!!

It's FINALLY here! This place has long been hidden: not found in any Bing or Google search, not in…read morethe telephone book, and not easily identified. So, when I recent visited, I requested the address and telephone number as they seem to delight in somewhat of a hidden aspect. It''s directly next to the Nissan dealershp, so slow down as you approach. CAREFUL, this place is simply a hub. It does not contain any boxes for purchase and no packing materials either. I primarily make use of this place as a drop off site for the shoes that I am returning when I regret the purchase. The young ladies are friendly and quite helpful. They never seem to be rattled or frustrated, even though many customers can be a bit difficult. Again, this location is simply for shipping

When I was at FedEx Office in Baytown my manager was very unfair and worked me like a dog. She…read morewould make me go in on my days off to close the store so she can go home early. She was never understanding either. I have a 3 year old who got sick at daycare and I could not leave to get him because she said there was no way I was leaving to get my own child. She is a very Selfish person, pretends to care about others but she does not. She thinks the world revolves around her. We had to adjust our lives for her but never did she help her employees. She would also never rotate weekends.. there was 3 employees at one point but she treated the guy very unfair also so he walked out on her. Just recently she was making racial slurs about hispanics. I am Hispanic so I did not tolerate it. I reported her to HR. Once I reported her she did not say a word to me. Which is very uncomfortable working with someone like that. She started tossing stuff around because she was mad about the report. She sets up her employees for failure. Come to find out thats the only reason she hired me because I am Hispanic (well thats what it felt like) made me feel very belittled. She likes to hire young hispanic females (as she said). Be ware if you are Hispanic and get hired at the Baytown location.

Great customer service! Easily enterpreted what we needed and they took care of it quickly and…read moreefficiently. Friendly helpful staff. Great find!

From the owner: Pack, Ship & Copy is Liberty County's only locally owned full service packaging and shipping center…read morespecializing in small business and individual needs. Also, Notary, Fax, Laminating, Making Black & White Copies, Color Copies, Scanning & Emailing, Mail Box Rental, Packing Boxes - WIFI available. Stop in and experience our 5 STAR Rating Today!

We just started using Galveston Pack and Ship to have our mail delivered. It has been a wonderful…read moreexperience! I no longer have to worry about my packages: 1.being taken from my porch. 2.being misdelivered by Amazon,FedEx, UPS, etc. It's so convenient to have a service that will take care of my delivered packages. And ALL of the employees there are super friendly and professional. And a special shout-out to Abraham for resolving a Amazon mis-delivery issue that was the fault of Amazon. Abe is the best!

This place is really the best! The workers here are overly accommodating, and pleasant to chat…read morewith. They've helped me time and time again with package returns and pick ups, often giving me little "neighborhood discounts" along the way. Can't recommend them enough!

My husband and I regularly send packages to our grandkids and we always use Mail Boxes Plus! They…read moreare always so helpful and friendly!! We have been using them for years and are so thankful they are there!!

Pasadena lost our post office in the Berle storm so having this place on Fairmont Prkway is so…read moreconvenient. The staff is always so friendly and helpful. It beats going to old Pasadena or Deer Park to mail a letter, but even when we get a post office I will continue to come here bc of the convenience.

Cori was SO INCREDIBLY HELPFUL! I needed some things printed for a wedding and she help me from…read morestart to finish and was so very polite throughout the process! Definitely go to this location if you need assistance!!! Thank you, Cori!!!

Tammy was a pleasure to work with. She throughly went through shipping options and made sure my…read moreitems made it to their destination safely. She had great customer service and made my day with her bubbly personality. Thanks Tammy!

I recently had the pleasure of working with Jessica at A&E for custom engraving on a glass vase…read morethat we were considering for a customer award. Although we ultimately decided not to move forward with the project--mainly due to our own last-minute planning--Jessica's support throughout the process was exceptional. She went above and beyond to source the perfect vase for us and provided our detailed mock-up of the engraving within 24 hours. She is extremely knowledgeable, professional and was incredibly helpful in guiding us through our different options. I would recommend Awards & Engraving for all your engraving needs!

Totally clutch. I so appreciate them. Michelle was on it. She had the answers I needed and in the…read moretime I needed. Thanks again! I would highly recommend and use them again in the future. Also glad to see a locally owned business thrive like this!