I really tried to do my homework when looking for a roofer. When I called I got JESS. I told her all of the issues I was having and we weren't sure it was even my roof. She gave me suggestions and really cared about me getting resolve. When I discovered it really MIGHT be my roof, I called PW roofing back bcuz Jess was genuinely helpful. She sent out one of the owners Stan. What an AWESOME group of people! He spent time talking to me and figuring out the issue and it ended up being my gutters! Even tho they don't do gutters, he took the time to take pics and set me up with people he knows that are trust worthy and do a very good job. He didn't try to sell me waterfront property in Arizona! He was just HONEST & told me the TRUTH. I had a great roof and even tho they couldn't help me right now, he referred me to a GOOD company. He even took pictures and sent them the important info. Stan made sure my roof and attic space were good and he even did a couple very NICE things to make sure there would be no further dmg if the rain came..... At least until the gutters guys could come out. Then he just packed up and left. VERY KIND an and honest man with a lot of integrity and Kind energy. I would refer Pacific West Roofing to anyone. IF ur looking for honesty and genuine concern for ur property, call these guys. They won't try to sell you something you DONT need and they look out for you like your part of their family. They also have an emergency crew that will come out to mitigate any further dmg to your house. I LOVE finding good quality "family owned" type businesses like this. I was NOT disappointed and you won't be either! read more

I contacted Pacific West Roofing after receiving a referral from Scott the owner of Patchwork, a Portland area drywall repair business, that identified a potential leak. Working with the Pacific West Roofing staff was a great experience, from my initial call, to scheduling, receipt of resource materials, a site visit by Brian the owner and the summary of their findings. While I did not require their repair services, I will definitely use them should that be necessary later. Great service, professionalism, integrity and communication. Thanks Carrie, Leslee and Brian! read more

These guys are really great. We had a new roof put on this spring by Pacific West Roofing. They are a solid company who has great customer service and will pay attention to the details. During the bidding process, Phil hopped on our roof, took measurements, video, and then ran the math on our ventilation to make sure he had a full understanding our needs before providing us a quote. They answered all our questions and were attentive to our needs. Most the other companies I got bids from based their estimates off simply eyeballing the roof. The install went great and they even had somebody on site to QC the process the entire way. They are not the cheapest, but I would say their pricing is very fair and they provide really great value for the level of craftsmanship and customer service you receive. Besides, you really don't want to cut corners when it comes to the roof on your home. We've had well above average rainfall this winter, and I have been up in the attic many times and our roof is holding up great. I highly recommend you go with PWR for your upcoming roofing project - they are rock solid. read more

I got a bid, made a $9,700 down payment. My carport project went sideways and had to cancel the repairs. No repairs to be done. Roof project never got on the calendar. 1 yr and 5 months later, they will only refund $3916.06. Their emails keep bouncing, they don't want to resolve this issue, just keep the easy money. RIP OFF company. read more

I purchased a home that had extensive roof work done by Pacific West in late 2018. Pacific West Roofing completed almost $30,000 of roof work for a sick 98 year old man and it's my opinion that they may have taken advantage of the situation by over billing for inferior work. The attached pictures are of Pacific West Roofings work that is less than 2 years old. They replace all of the support lumber (entire ceiling and everything above it when they replaced the roof). This is where the pool is forming. After billing the 98 year old man $30,000 we now have a massive pool of 3"deep water on top of the roof that has to grow to almost 4" deep before it dumps off the side of the house and saturates the siding, doors and windows. The pool stays on the our roof until it evaporates ! There is no way for it to roll off. This was bad enough yet there's also an area of edge flashing that was completely un-nailed and warped plywood leaving gaps for rodents to enter. Who knows what other problems I'm missing. Last but not least - the original invoice calls out items that were never installed. I talked to the owners of Pacific West Roofing to try and find a solution and was told "too bad" the owner authorized everything. I reviewed the quote and talked to the children of the previous owner and they are extremely upset with Pacific West Roofing for performing sub par work. If you have had any work done by this company I highly recommend you get a home inspector to review every inch of the project to make sure you didn't get the same slap shot work my house did. I'll keep pushing and hopefully Pacific West Roofing will step up and do the right thing. So far - they've avoided my calls for weeks and finally told me to take a hike - no repairs would be made. The owners will try and "explain" this situation yet there is no excuse for this garbage work, the $30,000 bill, the misleading invoice and outright lies. Pacific West - try answering my calls and get your butts out here and fix the mess you charged $30,000 to create! read more

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I cannot say enough about the wonderful help provided to me and my condo association by Stan Robinson, owner of Pacific West Roofing. Two units in one of our 50+-year-old four flat-roofed buildings had leaks near their chimneys, and one roofing company claimed we needed a new roof for $55,000. I wanted another opinion, so I called a decades-long contractor friend who told me Stan was the best flat roofer in Oregon. Out of the goodness of his heart, Stan visited the condo complex in 2023 and quickly determined we didn't need a $55,000 roof, but we did need urgent chimney repairs on all four of our buildings - work we soon put out for bid to chimney companies and had done, ending the leaks. Stan also gave us lifespan estimates on all four of our roofs, and we paid him a small fee for that, without him asking for it. We then hired him - as low bidder - to do about $3,000 of minor repairs on one roof. Stan doesn't even re-roof our kind of roof - torchdown - but continued to provide valuable (and free) advice even after we opted not to hire his company for a more expensive PVC roof on another of our buildings, the one with a roof most in need of replacement. He serves on an industry association committee that sets standards for the roofing industry. He guided us away from fly-by-night roofing companies and gave me excellent recommendations for companies that do torchdown - which was best, which was worst, which was the best compromise between price and quality. Over more than a year, Stan has provided me with hours of free advice, and I have come to consider him a friend and trusted adviser. He has extensive knowledge of the roofing industry and many of the players - those who do quality work and those he says drive around in macho trucks but don't know what they are doing. His advice is invaluable. read more

We called 3 roofing companies to get an estimate. Pacific West Roofing was the only company that called us back the same day. An appointment was made and to our surprise the owner of the company was the one who arrived to measure our roof. Very nice and polite. Answered all our questions and was not scared off by our very scary chimney to roof nightmare. 5 days later Todd (the owner) brought the estimate out in folder with copies of certificate of accreditation, copy of current liability insurance and current copy of liability insurance (which I had already look up online). Permit was pulled and taped to the house for the city inspector. He and crew arrived on the scheduled day and time and began tearing the old roof off. Once all the sealant and multiple old flashing repairs were peeled off the chimney Todd contacted Cascade Sheet Metal to come out and replace the old flashing (which was customized for our chimney). His crew was polite and made sure my home was cleaned up daily before they left. They were on time every day and had their own generator to power their tools. We were extremely satisfied and impressed with the finished product. read more

We just had our roof replaced by PAC West. From the quote, to the follow up, to the paperwork, to the front office, to Stan and Brent who attended to every detail this was an extremely positive experience. PAC west was not my first choice when it came to the bid price as I had bids from 4 other companies, and the they were not the highest nor the lowest, but of all the bids and sales reps I talked to they were the most down to earth and honest! Their bids were extremely detailed, their email communications swift, their front office staff was courteous. When it came to scheduling we had to push our job out a month due to other construction in our home and Brent was easy to work with. Given the size of our roof, Brent and Stan were on site daily, they both made sure we knew what was going on and if an issue arose, which inevitably it did, they were out here ASAP to deal with it. In every construction job you would be naive to think as issue won't arise, however it is how one deals with it and makes the situation a positive one! When our issue arose Stan and Brent made it right and fixed the issue immediately, This type of service is not something you can teach, it is engrained in their bones, and the value of product they provide. read more

Pacific West Roofing - Before - Roofing Near Me - Hubbard, Oregon

The gentleman that came out to assess our roof was very professional and helpful. Turns he'd worked on our house with the previous owners and remembered exactly what he'd done (this job was for something completely new). We had a few other companies come out before Pacific West Roofing, and none of them would actually get on the roof to look at where we thought the problem might be. PWR were the only ones that got up there and agreed with us where the leak might be coming from. Fast forward to after having the roof patched (instead of trying to make us buy a whole new one), and it indeed was exactly the spot and reasoning we thought it was. PWR was quick, efficient, cleaned up after themselves and very reasonably priced. We'll definitely be going to them for any future needs. read more

We got bids from many highly recommended roofers, most of which we researched here. When we met Brian Jarvis, the owner, we immediately liked him. He discussed our options at length, after inspection, he even suggested we could probably get a few more years on our existing roof. Pacific West Roofing was not the low bid, they were not the high bid. They were classically in the middle. The crew were great and friendly, they did tear off and had installed 2/3rds of the roof on the first day. The second day, actually a few hours, they finished the roof and all the extra flashing. Fast and accurate. Very good clean up. I would recommend them to anyone. read more

I absolutely LOVE my roof. It is truly beautiful. Stan from Pacific West Roofing spent the time with me at the start of the process, going over all of the little details that would really make my new roof pop! The crew was very pleasant and conscientious. The job site was always clean and orderly while they were here and in evening when they were not here. When the job was done, they left my property in better condition with their cleanup efforts than how it was when they arrived. I REALLY appreciated that. They had a great attention to detail and made the roof look really good at the different joints and around the skylights, chimney, etc. They were even able to work in the nasty winter weather with some ingenious tools, very impressive. Their office staff always made sure that I knew what was going on and when the crews would be here. They were very professional and nice to work with. I am thrilled with Pacific West Roofing and the job that they did. It was a great experience and I now have the best looking roof not only on the block, but in my entire neighborhood! read more

We are very happy with the job Pacific West did for us. The workers were always professional and the quality of work was excellent. Communication with the project coordinator, Brett, was also great. We've gotten many compliments from neighbors on how nice the new roof looks! read more

We recently had two skylights replaced on our roof. Cost of the project was ~$1200. Their scheduling service and technical installation was fine...no issues here. My issue however, is the unsightly cosmetic outcome of their work when viewed from inside of the house; ragged drywall pieces/edges at the base of the skylight window...some even encroaching onto the skylight itself. I called PWR to notify them & request interior cleanup/touchup and was adamantly told this was not something they will do (apparently the 'cleanup' claim in their job scope only refers to the outside area). So in addition to a $1200 bill for this project, I'm going to now need to pay someone else to correct the interior residual as a result of their work. Again, their technical installation of the skylights appear to be fine. But I'm very unsatisfied/frustrated they were unwilling to go the 'last mile' with respect to finishing all aspects of this project and fully serving a customer. read more

Stan Robinson and Pacific West Roofing have been my go-to guys for a decade, because there is simply nothing they don't know about a roof. More than that, they understand how the roofing system fits into the overall performance of a home. Properly installed and ventilated, the roof and atiic work as protection from the elements; improperly ventilated, the attic can become the breeding ground for major mold growth which can then find its way back into the living spaces, making people sick. Bob Strong Oregon's Home Handyman, LLC aka Handyman Bob Heard every Saturday from noon to 2:00 on Around the House with Handyman Bob NewsRadio 101 KXL read more

I was unaware of Pacific West Roofing when I had my roof replaced last year. I ended up hiring one of the big roofing companies in Oregon (perhaps the largest). If I could go back in time, I would have gotten a proposal from Pacific West, and probably hired them. The roofing company I used had so much volume that my project was a hardly blip on their radar. The queue of the projects in their pipeline required that my project get done fast, regardless of the quality. Sure enough, quality suffered and problems arose. The construction defects attorney and the roof consulting specialist recommended that I have Stan from Pacific West come take a look and provide some input on the remedy. The performance of Pacific West Roofing regarding this matter was amazingly professional. If I could wind back the clock, I would have had them do my roof. Moving forward, I will recommend that my friends get a proposal from Pacific West and compare it to whoever else they're speaking with. read more

We had our roof replaced by Pacific West Roofing at the recommendation of Stan Robinson, one of the owners, though he originally said we had a couple years before we really needed to do it. So we waited. We also had two of our skylights replaced with UV protection in them. I wish I would have had the other two replaced at the same time! As it turned out our neighbors also had PWR replace their roof at the same time. Both roofs took 2 days with exemplary clean up! Very nice job on both roofs. Thanks Stan, you are awesome! LP read more

Before I launch into detail about my exceptional experience with Pacific West Roofing let me upfront say I would not hesitate at all to use Pacific West Roofing again. I could not recommend Pacific West Roofing any higher - you won't be disappointed! In July 2013 I had a friend stay with us who happens to be an architect. We had purchased our first home in 2012 and had noticed that the upstairs attic areas really heat up in the summer and that heat was permeating throughout our master bedroom making it impossible to cool. He suggested we contact a few companies and get quotes to have the attic properly vented and thought it would be about $1,500 worth of work. As members of Angie's List, we scheduled 5 top-rated roofing/ventilation companies to come out to inspect and provide quotes. Mr. Stan Robinson of Pacific West Roofing was by chance the first company we had scheduled. He initially looked in our attic and then walked the roof to inspect. His report back to us was to be quite honest frightening and unexpected. Besides the ventilation issues - our flat roof systems on the back of our house were failing due to many factors including substandard materials used, improper ventilation/insulation and not following building codes or manufactures recommendations for shingles etc. These conditions were not caught by our home inspector - although they easily should have been. Obviously, we were unsure what to make of this diagnosis and did not know if they were trying to up-sell their services (quote was roughly $12,000 as opposed to thinking it was merely a $1,500 expense). I spoke to my architect friend and he suggested we have the other companies out to have them look at the roof - but not tell them anything besides needing the attic vented - let them discover the problems on their own. All the other companies discovered the conditions within 5 minutes - which confirmed Mr. Robinson's diagnosis. After about 3 weeks of reviewing proposals and several repair methodologies with my friend we narrowed it down to 2 companies. Some companies gave us promises/warranties/strategies they could not keep or would not work, others did not understand the problem in its entirety and others simply threw out a price that was way too low to be taken seriously (cheap comes out expensive). It ended up being no contest to whom we chose after we dug deeper. First of all Mr. Robinson understood flat roofing systems (specifically ventilation and insulation challenges involved with them) better than any other company we dealt with. Secondly - he was willing to talk directly to my architect friend and then adapt his plans accordingly. No other company was willing to do that. In addition, he was the ONLY contractor willing to write a letter for us to provide our attorney that we had retained detailing the extensive problems and violations with the roof. Also, and perhaps the most important, I felt from the beginning that Pacific West Roofing was the only company that I trusted to do the work on my home. This defect letter proved instrumental in consort with other documents in obtaining a full settlement agreement against the firm who did the house remodel about 10 years ago - along with our negligent home inspector. We got very lucky - we were within 9 days of being out of the statute of limitations and being on the hook for the total cost ourselves. Due to the slow moving wheel of the legal system this process took about 2 months - and each time we neared our start date on the roof repair - we had to postpone it (at least 3 times) - and each time Pacific West Roofing worked with us to accommodate that. We finally started the repair work in Mid-November and could not be any happier with the results and the professionalism of Pacific West Roofing. Mr. Robinson is a great partner to have in your corner. He answered many (he would probably say if pressed way too many) e-mails that we sent asking for clarifications or adjustments or simply progress reports. He is truly an EXPERT whose passion for his work shows. As a side note - I would recommend for any home purchase to have a professional roofing company such as Pacific West Roofing inspect the roof in addition to a home inspector. As I learned the hard way, home inspectors know a little about some things - but not anywhere near the knowledge of what a roofing company does. And since it's the one of the most expensive/complex systems to repair - the cost of having a professional inspect before purchase would be minimal. read more

I received a bid from this company, along with 3 other competitive bids. When I met to discuss the bid, in more detail, which was vastly different in approach from my previous bids, I was told that "we want your business even though this is not the approach that is recommended". Unlike the other companies, they did not perform a core sampling to find out how many layers were underneath (2); they were simply going the cheap and easy route and throw on another layer which would have been too heavy. Needless to say, I went with a company that I felt I could trust. It is an appallingly dishonest industry for the most part. UPDATE TO OWNER'S RESPONSE: Stan, I have the bid in front of me from your company. Yes, it was your company. In fact, you came to my door for a follow-up to my request of the original bid and you thought you were coming out for a new bid. You had no idea that I, in fact, had one on file. read more

I cannot say enough wonderful things about Stan and Pacific West Roofing. I reached out to him seeking guidance on my commercial construction project's roofing system. I wish I had found him earlier! He truly is the roof guru--he was so knowledgeable about my specific project's needs and was able to make some really helpful recommendations. In fact, his recommendations actually saved my building from some very real potential (and costly!) issues that could have been absolutely disastrous. If you are looking for someone who is an expert in their field, I cannot recommend Stan enough. He knows what he is talking about and will get the job done properly the first time. Thank you Pacific West Roofing!! read more

Stan from Pacific West Roofing did a roof inspection for us after we got an offer accepted on a house. He was professional and timely, and his report saved us THOUSANDS of dollars. I would highly recommend their services. read more

Very poor workmanship. Very dishonest. Had a leak and ceiling is damaged couldn't fix it in 4 trips and finally fixed almost 2 years since the work is done but refuse to address the damage made in the ceiling. Very deceptive in addressing issues. Inspected the damage and promised to fix it and sent the painter but after painter gave the bid refuse the fix it. So very very dishonest people. Even while replacing the roof they didn't secure the shingles bundle and fell in on the deck and frighten the entire family in the middle of the night. I have thought Matt was a honest man but he went quite after the issue started and the owners are very dishonest. Called many times and no followup for almost a year and finally refused to fix the damage. read more

In 2006, Stan with Pacific West installed WetSuit spray coating membrane on a commercial building in Forest Grove, OR, with a 10 year no-leak warranty. In 2010, I contacted Stan about large bubbles showing up on the roof and it looked like the coating was losing adhesion. Stan's response was: "don't worry, it's not leaking". Over the last 2 years I have contacted Stan numerous times about the coating failure and the manufacturer Neptune Coatings. I was promised by Stan and the manufacturer that they would fix the bubbles and remove some of the failed coating, which never happened. Since then, the roof coating failed, the roof is leaking, and I have 4 unhappy tenants in the building with interior damage. We have decided to install a new roof and will never use Pacific West Roofing again. What happened to my 10 year warranty? read more

Stan's crew not only did a fantastic job on a house we were selling -- Stan himself threw in some additional freebies as a gift to the new owners. Long story short, this is a very good company led by a very good man: Stan communicates frequently, including over text, and my neighbors appreciated the singing of his crew members while they installed my new roof. They installed my new roof on in only 72 hours, and the workmanship seemed rock-solid too. Highly recommended. read more

We called Pacific West Roofing for an estimate and they were very prompt at sending someone out. He told us we would receive an estimate via email and since then not a word. Not the best way to run a business. They must have all the work they need. read more

Had a leak during the heavy rainy season, called several companies with long lead times or non-interest. On a neighbors referral I called PWR and Stan came out himself and had it fixed in no time! I was very impressed at the level of customer service. I also needed to have all my attic and roof venting redone. PWR did it quickly and with no hassle on my end. Highly recommend!! read more

Okay, here's the bottom-line on PWR. Core values of excellence, respect and knowledge are far above any other roofer that I had obtained bids. Stan came out and did the initial subjective overview and estimate, and I felt I had known the guy for years. Why? because his affect is one that speaks of honesty. He thoroughly explained every detail and how the job would progress. I never felt as if this would be a hurry-up job from the initial meeting to the final product. Amazing business acumen. And I am not just speaking of Stan, his crew was dialed-in as to their power statement of "just do it right". The crew were accommodating with regard to my neighbors, fastidious and very friendly. The entire team carry themselves with a demeanor of "caring" and that is important to me. If you want zero hassle, and excellent job at completion rolled in with a crew that are truly professional, call PWR. Exceptional job and extraordinary materials incorporated in and on my roof. Thank you Pappy Corbitt Lake Oswego read more

Pacific West Roofing has done 2 roofs for me and I am extremely pleased. Stan Robinson followed through as promised and provides excellent service and quality work. I would recommend Pacific West Roofing for all of your roofing needs. It is nice to work with a company that gives back to the community as well. read more

These guys are top-notch. They took the time to walk me through their recommendations and explain the process. I'm 100% satisfed and highly recommend them. read more

After almost 2 years of an excruciatingly painful and frustrating process working with Pacific West Roofing Co including: no shows and numerous pushed out start dates; our roof being completely torn off in the middle of winter and left with only underlayment through 4 snow/ice storms; debris being strewn in our attic like kindling next to our gas furnace; extreme lack of communication or answers to our questions; police called to our house for storage of materials on street without permit, parking heavy duty equipment and cracking our neighbors driveway, not remedying cracked driveway for 8 months; installing gutters on only half of our house; tacking thousands of extras onto our bill after one in a half years of continuous headache without explanation or documentation let alone acknowledgment of the terrible experience they put us through, then fighting us to get every last dime of these "extras" out of us; we feel it is our duty to share our story and warn the public to NEVER hire Pacific West Roofing Co. read more

Called for a quote to remove moss. They said they could drive by and send me a quote.They called and left a message that a bid would cost me 250$. Really? read more

The crew from Pacific West Roofing did everything right. The estimator was spot on and the crew did an excellent install job. They cleaned up everything at the end of their day. I would use them again and would recommend to a friend. read more

Stan is just amazing. He really cares about doing a good job. He went way above and beyond the call of duty to help us find the source of water dripping onto the ceiling tiles in our small office. Stan had repaired a leak around the drains in the roof in May. In June when it got hot our tenants called and said there were new leaks that we figured were due to condensation. We were ready to go out of the country on vacation but called Stan to see what he could do. Stan determined it was not the roof but an HVAC problem so since we were gone he took it upon himself to call an HVAC company and schedule them to come out and take a look. He even told the HVAC company to bill him until he could get in touch with us! It was just amazing customer service. When the HVAC company didn't check out the problem to Stan's satisfaction he had them come back out. It is amazing to have someone go to that level of service when it isn't even a roofing problem! We absolutely trust Stan and Pacific West Roofing and highly recommend them. Thank you! read more