What a fun time! This tour took about 2-1/2 hours, and worth every cent (or is it nickels now?)…read more The service was great with a very friendly staff, including Captain Morgan (seriously!). The meal was good, too. Champagne was served right after we sat down. A water decanter was on the table for our use. First came a Caesar salad with creamy dressing and croutons and a dinner roll with butter. What seemed like a sirloin was tender and cooked perfectly. The chicken had an interesting tasty topping, but I never found out what it was. The asparagus was edible all the way to the end of the stem, perfect. Lastly, the mashed potatoes were like homemade. A delicious ice cream cake was served after dinner. It was a wonderful ride, and we would love to do it again.

We have been on their cruises many times, summer sunsets, Sunday brunches, ice harbor dam,…read moreChristmas cruises, etc. We've been there with interpretive speakers, and live music. We love to go on these cruises: the atmosphere is great, the servers are friendly, the boat is clean, nice, and they always do a great job. but there is one problem that seems consistent. One way or the other, the coffee is not prepared ahead of time. For a brunch cruise they should have both caffeine and decaf ready. Unfortunately we had to wait 35 minutes for the decaf. I will say, that it is less fun to eat those sweet rolls without coffee prior to the actual brunch. We have had similar problems with after dinner coffee that we wished to have with desert. waiting to make coffee while eating dessert is not quite the right way to do it. Now, I really hope someone on Water2Wine reads this and works on that issue. Yeah, we'll come back anyway because we really like the cruises and the crew and we highly recommend them. Especially to folks who don't drink coffee.

My Inuit brothers were beckoning me. It was hot, and the invention of the Inuit people of the…read morefrigid cold north would prove to be what the doctor ordered on this hot hOt HoT HOT day. It was so hot! I wish I had a walk-in icebox in my kitchen. What to do, what to do? I wanted to jump in a stream and fly fish, but it was too late. But then, I thought of an item on my To-Do List: kayaking. Yes, props has to be given to fellow Yelpers Soyon K. & Chris F., for putting this business on my radar. I've generally stayed away from the river during the summer like the plague---too crowded, noisy (& hella annoying) jet skiers, and much better options a short drive away. But I had to cool off...and get a work out. I went for two hours for $30, which included all the equipment you'd need and a bottle of water. This was all I could go for since they were only open for two hours. I put in at Howard Amon Park. Now, I've never kayaked before. I had hopes of going all over the place in two hours: paddle up to the Hanford Reach, kayaking up the Yakima, etc. I obviously don't know my abilities very well. The person helping me out suggested something a little less ambitious. I ended up paddling upriver to an island off of Leslie Grove Park--she said some people can't even make it there! This scared me, so I pointed my kayak upward and toward the island. Oh yeah, it's a good workout---remember, use your whole body to paddle or your shoulders will explode! I braved a few waves from boats, and a little bit of slimy plant life, but I managed to make it to the island in: 25min! Jeez, so now I had some time to kill. I ended up paddling around the island (tried to feed some snacks to a flock of Canadian geese, but they raised their noses at me). I then beached and had a bite & drink on the island. I then went down river. Now I would have thought going downriver would have been easier, but it didn't really seem so. Whenever you paddle it's a workout--regardless of water flow. So yeah, such a cool summer activity option. The staff person was super nice, and made everything really easy. I would definitely do it again. This would be a great date activity. Maybe I should take a class though. I don't know what I'd do if I flipped my kayak over--yeah, wouldn't want that to happen on a first date!

Great place to paddle board and kayak. Everything you need is provided. Different classes and super…read moretours outside of area. Small lesson to get you started included. Tour in the local area of Columbia or near Bateman Island. And for the romantic or night people full moon paddles! Featured in Seattle Times and local tv stations. Oh, paddle boards/kayaks are taken to water for you and you are handed a bottle of water!

This park is totally awesome! It's HUGE and right now with COVID19 going on there is plenty of…read morespace to social distance from others! There are several play areas, a splash pad, areas for walking, biking, skating, disk golf, regular golf, swimming and other activities that you can think of to do outdoors. There are restrooms throughout the park and some picnic tables to have a picnic at or you can bring your own. Lots of parking throughout the park. It was clean and had a well maintained grass area.

Yay! I got to get my kayak on for the second time this summer (thanks to my…read moreexpert-kayaking-friend). This time we pushed off from this marina....well, we didn't really use the dock of the marina, we just threw our kayaks in the agua and hopped in our hoopties. The parking is adequate and the facilities are pretty nice. The water here is fairly protected and away from the main flow of the Columbia; although it is a little slimy and gooey in spots. If you go to the "lagoon to the left, you have some nice still water options. It was interesting to paddle around this patch because every few seconds huge cuts and spashes would happen around you (I assume these must have been bass trying to have me lunch). We wanted to practice flipping ourselves in our crafts and getting back on our rides, so we headed out for the open water of the Columbia. Man, there were plenty of people on the water this day, but we managed to find a good place to dunk ourselves---I didn't really mind since it was hella hot out. There are plenty of put-in options in the Tri-Cities and this is but one, but it was certainly adequate, free, and provided an afternoon of fun.

I bought a second boat. These guys continue to go above and beyond. They not only did their usual…read moreinspection, but also did a double check for leaks, did free installation of my battery, and took the time to teach me about my new boat. There were so boat stands that I may have needed to patch up a small crack. Owner says, "Go ahead and take them if you need them." No charge. In fact, I don't think he was even going to write down who took them. They are just nice people who trust that you will bring them back. One small note...this business is becoming very popular. Word spreads fast in the boating community. It took them two weeks to look at my boat. I gladly accept this. It means they are doing well...and they should. Thanks Jim, Travis and the rest of the team at Columbia Marine. Outstanding service.

Gave them 5 stars when I bought the motor. I'd take them all back and give zero. I have never been…read moretreated so poorly by any business. Took my boat to them for warranty work in June. After 4 weeks I checked in, was told compression was low and they would do a leak down and send the findings to Suzuki. Same response at 5, 6, 7 and 8 weeks. Called Suzuki to get some support. All of a sudden Travis called and said we're pulling the head off I'll call you tomorrow. Same response at 9, 10, 11 and 12 weeks. Got a little testy talking to Travis asked if I needed legal assistance. Travis told Suzuki I was a difficult customer and to come get my boat. Just picked it up today, now taking to another Suzuki dealer. No boat all season not a single day with the grandkids, no fishing no fun. Do not do business with Travis he just doesn't care expect his business to fail soon.

Took my boat in to get the trim tabs fixed and within a couple hours I received a call about it.read more

The first time we had a problem with our boat, I called Tyler at Sundown. I took the boat to his…read moreshop and he immediately knew what was wrong and fixed the problem within 5 minutes at no charge. The next time I had a mechanical issue, Tyler met me at the marina, spent 15 minutes on my boat diagnosing the problem, fixed the issue and only charged for replacement parts. He has done some major work on my boat as well in a very timely fashion and at a great price.

Wife and I rented a couple kayaks to explore Bateman island. Staff was prompt and friendly…read more Equipment was in good working order. Good overall experience and would recommend.

Excellent customer service! They arrived shortly after we called and our family had a blast!!!read more

We had an absolute blast on our 3-day trip. Tony is the best in the business, hands down. No one…read moreworks as hard as Tony.

What a trip! Tony Fisher and crew are top notch anglers that put us where the fish are and let us…read morehave a great time while on his boat. The charter included myself, father , and brother who all have lived in Tri Cities , WA for 27 years and never once experienced a day of fishing on the Columbia River like we did while fishing on Captain Tony Fisher's boat with "fishers catch outfitters." Thank you Tony & crew for a great time. Until next time -Mooers guys

5/27/2016 This is the kind of place I really enjoy doing…read morebusiness with!!! Very nice boat dealership with a very large selection. We worked with Dustin Mager and from the first time meeting him he was extremely friendly, professional, and knowledgeable. We picked out a boat, and Dustin made arrangements to get it rigged up for an on the water test a couple of days later. It was ready when he said it would be and we enjoyed a very nice demo without feeling the least bit rushed. Dustin explained everything very well and answered all of our questions thoroughly. We decided to buy the boat and wanted a few things like a GPS/Sonar, rod holders, trolling motor, etc. added. It's a busy time of year but they still got everything installed very quickly. Never at any time was there any pressure, and the overwhelming sense was Dustin wanted us to get a boat that would work good for our family that we would be happy with. He kept us updated via email, and I knew I could call him at any time. We picked up the boat today. A very thorough delivery with more questions answered and an offer to take the boat out on the water again if we wanted to. Dustin even gave us his cell number in case we had any questions! Almost impossible to find this level of customer service anymore. I can't recommend Dustin Mager or Northwest Marine and Sport any more highly. 4/9/2019 Update: 3 years after purchasing our boat I am surprised to read some negative reviews. Our experience has continued to be great. We have returned for warranty work and other service and been extremely happy each and every time. Work is done when they say it will be, with great quality, and the charges are very fair. The parts department is great. Everyone is very friendly and eager to help. I continue to highly recommend Northwest Marine and Sport.

Absolutely a horrible experience. I stopped by on a Saturday, hoping to look at some used boats…read morebecause we are in the market to buy one and we walked around for about 30 minutes, looking at boats none of which had any type of marks or tagging to show us which ones were even for sale or not or how much they were, but they were all sitting outside getting dirty and yucky, and didn't look like they had been cleaned or cared for at all. Not one person even came out to ask us what we were looking for or even try and help us at all. I honestly don't know how this company stays in business or how they sell any boats at all because we were honestly in the market to buy one and yet going to this dealership you can't find anyone to help you and can't even figure out which boats are for sale and which ones aren't. I have no idea how a business does business this way.

I must preface my review with the following disclaimer - when we bought our boat at Traveland, we…read morewere complete novices and didn't know what we didn't know. We should have done more research, and unfortunately, we trusted that a dealership would be fair and honest. Now, for the facts. In June, 2014 we bought a used wakeboard/ski boat from Traveland. The boat had (?) 450+ hours, was never used in salt water, had one previous owner, etc, etc, etc. They provided a one-month warranty (?) and away we went with our first boat. What we have since found out: -boat has had at least 3 owners, including at least one on the west side (Puget Sound) and has spent considerable time in salt water (more on this later) -odometer does not work. boat has/had at least 600 hours on it when we bought it -boat has all kinds of mechanical problems that would be readily apparent to a decent mechanic but are completely hidden from a novice boat buyer (me) We've spent over $4,000 on repairs to this boat, trying to keep it in running condition and so we can honestly sell a functioning boat. We had to have the entire transmission rebuilt due to a seal failure (water in the transmission), which existed long before we bought the boat. The mechanics at Sundown Marine have known this boat for years and were shocked Traveland would sell it without fixing/disclosing the problem. When Sundown pulled the engine to fix the transmission there was evidence of corrosion due to salt water usage. In short, Traveland is a terrible place to do business. I would not trust them with another purchase and I feel sick every time we drive by.

Horrible experience, horrible service, my boat was damaged and burglarized while in the care of…read moretravel land and they refused to make things right or take any accountability. My boat has now been classified as a bio-hazard by my insurance company. Do not take your boat here. I brought my boat to travel land to have it winterized. It was broken into, burglarized and sustained massive damage to the boat itself during the act. It is now a biohazard after police found a meth pipe and evidence of use in my boat and other paraphernalia while under the care of Travel land. When the service manager called to inform me of the event he immediately told me that they were not responsible and had no intentions of making it right, to contact my insurance if I had it and I'm on my own. The service manager literally told me this analogy in response to my complaint "If your parked car was broken into while shopping at Walmart. Walmart isn't responsible for any damages to your car" Then demanded I pay for the winterizing after my boat has now become a total loss by insurance standards. I was informed by KPD that this is a reoccurring event with Travel Land and they have done nothing to prevent this from happening time and time again and will not press charges on the people that do get caught. They have been able to dodge legal action by stating they are not responsible for any damages or theft and have no liability while under the care of Travel Land in the fine print. It is disguised so you don't know what you are signing, they simply show you a brochure with different service packages, have you circle and sign the package service you want. Little do you know you have just given them diplomatic immunity to any responsibility via fine print on the back of brochure. Now I am out of a boat after making one simple mistake. Taking it to Travel Land for winterization. DO NOT DO BUSINESS WITH TRAVEL LAND