It was only a video conference we conducted? The person was thorough but eventually they did not have time/space for our claim.

Taylor is extremely knowledgeable & always willing to help however he can. He's definitely who to call when you have a claim or even questions related to your policy. read more

I can only highly recommend PPA if you have any type of large homeowner's insurance claim. Especially if it involves water damage and a not so straight forward claim. Communication with PPA is outstanding. Whether via phone or email. The response time from Taylor or Clint and Amanda are within 24 hours. Our claim was not an easy one and Taylor and Clint are experts in their field. I have only good things to say and would refer them in a second. Thanks Taylor and Clint! read more

My home experienced significant water damage, requiring substantial repairs. My insurance company offered so little payment that contractors were reluctant to even take the job, so I turned to PPA. Amanda & Clint immediately got my family out of our dangerous living situation and into comfortable accommodations for many weeks, while successfully negotiating a MUCH better settlement. Amanda was available 24/7 to answer my questions and interact with the insurance representative, reducing my stress and allowing me to focus on house renovations. I highly recommend Pacific Public Adjustors to fight on your behalf. read more

Even though Taylor was not able to take our case, I cannot say enough good things about this guy. He is honest, straight forward, and has a high level of expertise. He genuinely wants to help people, and was willing to help us navigate through some of our very difficult situation with our insurance company. I found Taylor online, and due to his awesome reviews, I called him first. I'd recommend him to anyone who needs someone on their side, if needed, if going up against an insurance company. Thanks, Taylor. read more

A scam from the beginning cloaked in helpful employees and an enthusiasm to help me recover as much money as I could from the big insurance company. What began as a promising experience soon devolved into chaos: minimal communication, a conflagration of the contractual agreement, and a premeditated effort by PPA to fill their own pockets on the back of my misfortunate. I received my initial insurance payment as part of the settlement from the water damage to my house at the beginning of 2023. I did not even know about or engage PPA until the end of March 2023; I had no reason to believe as part of our agreement that PPA would be entitled to the money I collected on my own from the insurance company, three months prior to us agreeing to work with each other. Throughout the process, various employees of PPA attempted to explain to me a new pricing scheme where I could collect even more money from the insurance company for my claim, but that additional money came with a higher fee. The employees had trouble explaining the new fee structure to me clearly, and would always defer to the owner. This new option was not explained to me during the intake process of working with PPA, and things began to feel very slimy. I felt very uncomfortable speaking with PPA, the email communications became very unclear, and I got the uncomfortable impression that I had hooked up with professional scammers. My concerns became realized when PPA felt entitled to collect on the insurance money I had received three months before working with them, as well as increasing the fee they charged for the second insurance check. The idea that they would take money from me that they had nothing to do in collecting seems absolutely preposterous, and well beyond the scope of our agreement. I assure you that whatever response PPA gives to my review will be rife with lies, but seem totally plausible and civil. Be mindful before working with any public adjuster, I spoke with friends in other cities who experienced the same sort of bait and switch by a PA, it's just unfortunate for me that I didn't speak with my friends earlier to avoid this dishonest experience. read more

Pacific Public Adjusters is a company you can trust!!! Mr. Taylor Babb is a good listener and always willing to share his knowledge and answer all of your questions. He was able to get us 4x the amount of the insurance company's original offer. Mr. Taylor Babb always has your best interest at heart. Trust the process and be patient. We are truly grateful for Pacific Public Adjusters. Nicole read more

Met Taylor Babb through Napia site. Excellent conference call. Very informative throughout the whole process of what to expect moving forward. We literally spoke for almost 1 hour without signing a contract which shows what type of services to look forward to should we sign an agreement for representation.. I am premature with posting this review however based on my one hour experience with Taylor I cannot wait to use his services if warranted. read more

Taylor & his staff were amazing! I tried & failed to get what was owed on my own with my insurance company. They offered me only a fraction of what was needed to fix the water damage to my home from a pipe that burst. After hiring Taylor & his team, I didn't have to deal with my insurance company anymore. Pacific was able to get the money I needed to fix my house. There was a fee for the service but it was worth the time, effort, and frustration I was saved not having to chase down information from the insurance company. read more

Taylor is knowledgeable, patient and always has client's best interest in mind. He was upfront about the terms of his engagement. As the claim took its course over the next few months, Taylor continued to offer invaluable advice even after he decided he didn't need to take over the case. Thanks to his advice, the claim was resolved relatively smoothly. read more

Where do I start on how great Taylor Babb and Pacific Public Adjusters are? We had a leak in our kitchen that our insurance company denied within 5 minutes of their inspection. They based the denial on an incorrect assumption that the leak was caused by "normal wear & tear" from our dishwasher line. It turned out to actually be from a broken pipe behind our kitchen sink. We immediately took care of the damage from the leak and called Pacific Public Adjusters to fight our improper denial. Our insurance company dragged our claim out 7 months. They were non-responsive, dismissive and at times downright incompetent. When they finally agreed to cover our claim, they hired unlicensed "experts" to review the clean-up, constantly low-ball us on how much they would cover to rebuild our kitchen, the list goes on. The numbers they were giving us were actually insulting. It was truly a nightmare. There is no way we could have dealt with this on our own. Without Taylor's expertise, perseverance and attention to detail we would probably still have a denied claim. Taylor's hard work and dedication to our claim and family got our claim denial reversed and he also got the insurance company to pay out not just what they wanted to pay, but what we deserved. I highly recommend Taylor and Pacific Public Adjusters and would use them again if needed. read more

Taylor at Pacific Public Adjustor is the one person on our side in an insurance claim. He has been very helpful to us as we work to return to pre-loss condition after a fire. We are not insurance experts so it is unlikely that we would be paid what we are due when the insurance company has many experts on their side. Insurance companies want to pay out as little as possible, but we want to get to pre-loss condition. Taylor is an insurance expert, and provides great council and support for us to receive all that is owed from the insurance company. We have had a lot of questions as well is complete ignorance of some aspects of insurance. We didn't even know what Public Adjusters was. Taylor consistently shared his knowledge so our ignorance did not cost us. He is available and great at returning many calls / emails. I would recommend Taylor to anyone who has suffered a loss and has to deal with their insurance company to avoid receiving less then they are dur. read more

We are new to PPA, Taylor Babb and staff after a significant water loss and pending claim in our lovingly restored 1929 lath and plaster home. Having never been through this process there is a LOT to get up to speed on and Taylor specifically has been OUTSTANDING in helping us think through challenges we have begun to face with our insurer and potential solutions even before we have officially engaged him. Taylor clearly is extremely knowledgeable and experienced in this space and seems to have a passion for educating the public and fighting the good fight vs bad insurance practices. He is not a high-pressure sales guy but more interested in doing the right thing and helping those in times of need in this very specific space where most consumers - even smart ones are 'out of their wheelhouse'. I feel so strongly about the value Taylor has already added that, uncharacteristically of me, I am writing this before we have officially engaged Taylor and PPA. I am supremely confident that we will be in very good hands with Taylor and team if we move forward. If the next round with our insurer necessitate it we will fully engage with them immediately. My strong suggestion to anyone facing this sort of life interrupting event and feeling like you are at the mercy of the insurance you have paid for (likely for years) is to rigorously educate yourself on the process, pitfalls and know that Taylor and his team have your back. Thanks again Taylor for all you have already done and continue to do for us in fighting the good fight. Erik O. read more

Taylor was masively helpful. I was on a huge time crunch with insurance playing games and he helped me through the process and its allowing me to comolete the work needed in time. Throughout the entire process he was very helpful and informative and when i didn't fully understand he took the time to explain things to me. I highly recommend his company to anyone who needs a public adjuster. read more

Taylor Babb, Public Adjuster, is amazing at his job. He helped me work through a complicated claim with my insurance company concerning a roof leak that entered through the dining room light fixture and dripped onto the dining room table, damaging it. The insurance company's "independent" adjuster tried to tell me that the rainstorm that we had had blocked the roof gutter and caused the leak 4' higher in elevation above the gutter. I responded that that was not possible since rain does not drain upwards. There had been terrible winds during the storm that blew upward on the roof causing the leak. I had a few contractors tell me that the blocked gutter could not have caused the leak since it was 4' lower. The insurance company refused to fix the roof leak and was only going to patch the hole (cut by the remediation company that opened the ceiling to remove the wet insulation and dry out the attic) and cover damage to the table. After guidance from Taylor, a roof contractor met with the "independent" adjuster. Taylor was very attentive to detail including measuring the area and helped to develop a plan including removing and repairing the dining room ceiling and repainting the dining room ceiling and walls. Because the dining room ceiling is lower than the living room ceiling, repairing the ceiling drywall affected the living room wall. The living room walls then had to be painted along with the hallway and entry way because it was all continuous. Taylor was so helpful and informative, I could not have done it without him. Taylor is extremely knowledgeable, smart, ethical, kind, patient and compassionate. He cares about helping people and works very hard to do so. He goes the extra mile and spends a lot of time gathering information and explaining things without judgment. I highly recommend hiring Taylor and would use him again in a second if need be. AH 2020 read more

Absolutely fantastic company and an amazing value. We had a flood in our kitchen and our insurance company offered a trivial payout. Taylor was able to work with the insurance company and significantly increase the payout to what it would actually cost to repair our house and we simply could not be happier that we hired him. A real life saver and will be using his services again if the need arises (although hopefully we don't have more disasters anytime soon!) read more

Pacific Public Adjusters has helped us in our own personal claim as well as 3 of my contracting business clients in handling their claims. In each instance they protected us and our clients from the insurance company trying to settle for far less than they were responsible to cover. read more

My sincere appreciation goes out to Taylor for his kind help with my most frustrating insurance claim experience. He was very knowledgeable and detailed. He explained my rights as an insurance payer and the avenues I should consider for a potential positive outcome to a denied claim. We are still in the process of trying to overturn the unjustly denied claim. No matter the outcome, I want to recognize and thank Tylor for his due diligence and his empathy toward consumer who is up against the giant insurance company. I highly recommend him if you need help with insurance claims. He will represent you with your best interest in mind. read more

Excellent, excellent, and excellent. In our claim of losing our home and beloved dog to a horrendous fire, the founder and CEO of Pacific Public Adjusters Mr. Taylor Babb has been nothing but a colossal support for myself and my family. He is extremely patient, customer-service-oriented, and is always in constant communication with us. Pacific Public Adjusters has been on our beck and call, listening to and fulfilling our every need and request while holding our hands through the complex and dense insurance claim process. And to testify for their hard and dedicated work - we received maximum compensation from our insurance claim. Thank you, thank you, and thank you Pacific Public Adjusters. read more

Once my public adjuster Taylor got involved I didn't have to deal with my insurance company anymore and they got more than enough for the contractor to do the work. My public adjuster Taylor always answered his phone. It was just easy. read more