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    Pacific Office Automation

    5.0 (2 reviews)
    Open 8:00 am - 5:00 pm

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    10 years ago

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    Adam P.

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    10 years ago

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    Adam P.

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    Ask the Community - Pacific Office Automation

    Officemax

    Officemax

    2.3(20 reviews)
    4.3 mi
    $$$

    Good place to shop for pens, paper, off supplies…read more Just a teensy problem. After waiting for over 5 minutes for a checkout clerk, I wandered around the store, and even went over to the copy station. Nope. I just left my purchases on the counter and walked out. Not the first time this has happened. It's been like that for awhile. I need to find another office supply store that actually has checkout clerks. This is ridiculous.

    Unfortunately, this is an unfavorable review…read more Recommend: Absolutely not. This business is in total failure mode. 15 Sept 2022, 10:30. Walked in, immediately surprised by an almost vacant stance of employees; dingy, dirty flooring and poor lighting. See pics, but the store is clearly on the demise and I would be impressed to see this business spot opened beyond 2022/23. Absolutely, hands down the clearest image of a failing, corporate store front. Throughout the store, the floors haven't seen a floor cleaning or carpet cleaning in years, aside from trash on most aisles. The merchandise stands are in disrepair, falling down, crushed and again poorly lit. The stock in this store has greatly diminished from its days of glory. Shelves are scantily dressed with items in many spots, it's best to skip this place unless you need printer paper. On the flip side, it was great to see the business offered large canvas prints, poster board, etc., etc, but no prices posted anywhere. Especially since COSTCO ceased doing this in store, I had hopes to using this service locally. Waiting patiently, the singular employee never looked up to see if I or three other customers needed any assistance in a time span of easily a minute in front of the 'Assistance Desk'. Waiting just to SEE if they were going to identify my presence, (and the employee never did), I approached and inquired about pricing for said large canvas prints. No response salutation, from the employee, no good morning, no my apologies I didn't see you..., just a curt; 'They're online'. And that was it. LOL. This business is in total management disrepair, failing in concept to execution and a chasm hole of what it once was in function. I'm never returning here....

    Photos
    Officemax - No care to repair merchandise stands...

    No care to repair merchandise stands...

    Officemax - Tons of merch....

    Tons of merch....

    Officemax - Trash and heavily stained carpet throughout business.

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    Trash and heavily stained carpet throughout business.

    Officemax

    Officemax

    2.8(9 reviews)
    67.3 mi
    $$

    I recently emailed print and lamination service request to the Casa Grande AZ OfficeMax. Right…read morebefore payment, I noted it stated my order would be ready next business day. It was a few minutes before 2pm. I need the items early the next morning. I had the thought to call the print department! Gentleman I spoke to confirmed that there were orders ahead of mine therefore the information I received. He inquired about the order and I shared information with him. He mentioned they may be able to get it done (no promises) by 6pm that day. He was polite, sincere, and empathetic. I submitted the order with fingers crossed. Best part of this? I received a text message well before 6pm that my order was ready for pickup! I was able to get my print service products delivered the next morning right on schedule! Many thanks to print services @ OfficeMax Casa Grande for going above and beyond.

    I only needed sleeves and copy paper. Their copy paper was 2 for $12. However, when I took it to…read morethe checkout, it rang up individually. I noticed that as I got ready to put my credit card in. Thus, I mentioned it to the cashier, Steve. Wow! He jumped all over me telling me that he hadn't totalled it yet. I indicated to him that he gets pretty irritated when someone mentions it to him. He said he has to explain it a 100 times a day. Then, I said but you've only said it to me once and you jumped all over me. He did apologize but he definitely needs better customer service manners.

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    Officemax
    Officemax
    Officemax

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    Arizona Business Equipment - Arizona Business Equipment - Voted Tucson's Best for Copiers & Office Solutions
Trusted for top-rated copiers, printers, and ...

    Arizona Business Equipment

    4.3(6 reviews)
    6.0 mi

    Bought a Cannon TM-305 plotter from them. A year and a half later it stoped working. Called them…read morefor service. They came out the tech tried to get the printer in service mode did not know how, I showed him. Tech said it was the print head. I told him I had bought one to have on hand in case we needed it. He installed it, then said he thought it was not an OEM print head cause the writing was a different color. This was not the problem. Spent an hour on the phone with Cannon mostly on hold, to go through the diagnostic he had already done using his computers how to guides. At this point I had no issue I understand how things go. The Cannon tech support told him we need a new mother board for the printer. He said okay and hung up with them. Told me he would go get it from the office. Also insisted the print head was not OEM. Since I have contacted Cannon and verified it was an OEM print head but they sent me a replacement any ways. The tech never came back. After multiple emails and phone calls they finally told me I had to fix it on my own. Apparently, what irritated them was I had bought the print head from Cannon not them. The owner wrote that out in an email. Said, "I am reluctant to work on equipment of customers who don't buy parts and supplies from us." It was a print head for goodness sake. I was willing to purchase the mother board and anything else need to get this running.

    Cam and his team are awesome! They are professional and knowledgeable…read more We've used them for over 8 years and would never use anyone else.

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    Arizona Business Equipment
    Arizona Business Equipment - Email from owner

    Email from owner

    Arizona Business Equipment

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    Pacific Office Automation - officeequipment - Updated May 2026

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