This is the worst return process I have ever experienced. I purchased four barstools online and I…read moreput one of them together so we could see how it looks in our home. My wife did not like it. When I called to make the return, I was told I had three options. One option was to pay for the four separate shipping labels I needed to get at a cost of $248.14. despite the total of all four barstools was $623. The second option was that I can make one return per month as a member and since I wasn't a member, I could only do that if I became a member. The person on the phone said it's free to make the return but I had to pay $19.95 Plus tax to become a member in order to make that "free shipment". And I could only get store credit . The third option was that I could go to any carrier I wanted and pay for them to ship it back. None of these options allowed me to take it to any store as I was told there are no longer any stores. That was false. I also had to disassemble the one barstool that I had assembled, and I needed to make sure they were all wrapped up and placed back in the box in the manner in which I received it! That alone is a very special talent. Given that this is Presidents' Day weekend, and I wanted to take advantage of the sales that we're going on, they could not expedite anything such that if I wanted to use the store credit to now purchase a different set of barstools, the timing of their process would not make that happen. And we noted that the same barstools we looked at went up $50 per barstool from the pricing. It was the other day. The return process was that once they received the boxes in hand, they would take up to five days to review and determine if everything was satisfactory and then if it was satisfactory, it would be another 24 to 48 hours to actually get any credit. Basically we would miss the window of the sale. On the phone I was told that if they could see that the item was scanned, they would give me the credit early so that I could use the Sale pricing but then in my follow up on the email after having shipped the items back that was reversed. This is absolutely the worst return experience I have ever experienced in all my years of purchases in store and online. ! If there was a way to give zero stars I would. These people are absolute crooks !

Just stopped by to look for a Rowenta iron. They had 3…read morestyles, the one I wanted was there but it was on the shelf as new, but a return. No back stock. Keep looking.

My husband and I have been to Floor & Decor several times recently to complete a home project. We…read morewere completely blown away by the service from Mike (in the Stone Dept) and by Derek. They were both so knowledgeable and helpful. These days, good service is a rare thing. We were so impressed! We love this store, and our interactions with these gentlemen made our day. In addition, Derek helped us out to the car with our samples, and he has such a positive attitude. I wasn't able to leave a Google review, but I hope the store manager sees this. Good work deserves to be applauded.

Great selection. Extremely accommodating as I brought tile back and forth, buying and returning. I…read morehighly recommend them. Staff is friendly and helpful,

I had hardware installed on my new kitchen and bathroom cabinets. I supplied the hardware. It was…read moreeasy to set up an appointment. Quality workmanship at a reasonable price. Workers thoroughly vacuumed work areas upon completion. Would definitely use them again.

Am absolutely thrilled & thankful for the work Jeff Dalecke did to get my in wall microwave…read moreenclosure to fit the previous space... Just tremendous work... Highly recommended. jrp

I ordered an 82" sectional from bed, bath, and beyond. The delivery date was 3 to 4 days. After…read morethe 6th day of no delivery, I called. After waiting more than an hour on the phone they informed me that it is 2 to 4 weeks out for the delivery. Their false advertising is very disheartening and very frustrating. If I didn't have time already invested in this purchase, id buy it from another source. After I receive my sectional, I will never buy from them again. Buyer beware.

Really horrible customer service from Stacey just now. She was miserable. After ringing up my six…read moreitems she just starred at me and in a really annoyed tone asked, "Do you want a bag?" "Yes," I replied. She then proceeded to bag my items like it was torture. I asked her if she was ok, and told her she seemed up set. To which she shrugged her shoulders and lifted hands in the air with a vocal, "Neh." The atmosphere was pretty gloomy like the store is about to be shuttered and the employees are forced to stay. This will be my last trip to this store.

This store is overwhelmingly amazing! Located in downtown Tubac it's the perfect kitchen store. If…read moreyou love to cook or are looking for the perfect gift for your foodie friends, then this shop is a must! It's kitchen gadgets and decor overload. If you need a kitchen tool I guarantee you this place will have it. From the obvious tools to the more unique (banana cutters, olive holders etc) this spot does have it all. Prices seemed reasonable to me. While prices did range a little, everything seemed priced appropriately. For example I bought the cutest Tubac dish towel for $11 and then a spice bag for cooking pozole soup for about $4. Reasonable to me. Staff were very friendly and helpful. Nice people work here. I was especially impressed with their sauces, cocktail mixes, and dressings. When in Tubac check this shop out as I could spend hours in here. So much to see and such cute stuff. Very practical too.

We came in just to find a cloth Tortilla warmer for the microwave…read more They had several at a fair price. We got one. All things Kitchen here.

Good selection for tiles of all types and slabs, ie: Granite, Quartzite and Marble. Very friendly…read morehelpers and sales people.

When things go wrong, they go really wrong! I ordered tile…read morefrom them. I was informed that the tile I ordered was 0.86 square feet. So I ordered more. After waiting a week, I went to pick up the tile and they had less than I ordered. They tried to tell me it was 1SF, which they had told me it wasn't. They made no attempt to rush the new tile, so apology, just rude behavior as they processed the return. The true measure of a business is not how they perform when things go right, but how they perform when there is a problem. They failed!

We needed a small granite slab for our laundry room and Paul, and Taylor were so helpful in helping…read moreus select a slab-moving several pieces a rod for us. They also explained how best to secure it over the washer and dryer. Taylor and Paul came to our house to measure and explain how best to install it. We found the price to be fair and the service wonderful. We literally had it installed less than a week after selecting the remnant piece. They were so pleasant, positive, and kind to work with. Such a pleasurable experience.

We hired this company to remodel our kitchen and bathroom. You did a horrible job. We later…read morediscovered that the company was not qualified to do the job, nor were they licensed they were not registered contractors, with the ROC.. What you did was illegal. You received your ROC after the contracts were signed.That is illegal.The company also falsely represented their license during the legal proceeding status.This company warrents an investigation.Anyone that is not licensed with the ROC can only do a thousand dollars and under. Cabinets were installed crooked uneven and even upside down. Cuts in the materials were rough and misaligned and some parts were missing. The bathroom layout was off by 3 inches from the agreed design. When we raise concern, the company hired an attorney and we were forced to retain our own legal counsel. We attempted to resolve this directly but were unsuccessful. What they did was not only illegal, Tried filing a lawsuit against us. What they did was illegal. I just want others to be informed of our experience and to request accountability from the business.

I've been going to the BladeRunner for a while. Always fair on price and they even order things…read morethey don't have in store ! Please visit so we won't have to go to Phoenix or order on line

New look, friendly people and clean. I have and will spend hours in here just talking and playing…read morewith knives

An awesome spot! I went here a bit ago and I'm excited to go back when I need refills - I had used…read moreup a rose water toner and they easily refilled it (and it was cheaper than the spray bottle of toner had cost originally). I also picked up some things to try and knew I wanted to try the oil moisturizer they carry. I've fallen in love with it, and had thought originally it wouldn't work for me since I have combo skin but it's been awesome! I also picked up french clay to use as a mask and I've been really liking it, as well as one soap. My husband made a point to note that the soap I picked up here was his favorite in the house (it's mine too - it's slick and doesn't crack and get gross). I had brought some containers to use and it was a seamless experience since the owner is so kind and easygoing. I loved that I could look at her site beforehand too and kind of think about what to try (like the moisturizer I had scouted out and found out about refilling rose water toner online). I remember reading on the site that the owner tries everything out herself, and I feel like you can really see that in the things you get from here. I'm so grateful to have a store like this nearby that makes sustainable living easier without breaking the bank. Plus, the owner's dog and cat were in the store and so friendly on top of the super friendly owner. Now I'm just waiting to run out of laundry soap to come by and refill it! P.S. It's Alena! I couldn't remember your name, thank you Alena!

From the owner: One-stop shop for home & personal care items that are eco-friendly & vegan. Shipping, curbside…read morepick-up and in-store shopping.

So glad I was in contact with Jordan here. He sure knew the business, and how to find what we…read moreneeded. Would highly recommend this business.

I have had a great experience working with Tile Outlet for a modest kitchen remodel in my historic…read moreSam Hughes home. Jordan and the other helpful staff at the showroom were knowledge and patient with me, as I vacillated between different materials and became unsure of what to pick since granite and quartz are a bit of an investment. They were very kind, patient and kept with me while I worked through my choice. Then the owner, Kara came in and she was great too. She was patient and knowledgable, while also creative and smart as she helped by coming up with a solution to my design and budget dilemma. I left happy with every aspect of the interaction, service, price and quality. I am returning to work with them for the balance of my remodel, to pick out tile for wainscoting and other needs. Thanks, Tile Outlet and thank Kara! I could not be happier.