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Roseville, MN

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Pacific Kitchen & Home

3.0 (2 reviews)

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9 years ago

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14 years ago

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Best Buy-Roseville - wrong cable

Best Buy-Roseville

2.6(99 reviews)
0.0 mi
•$$

Hey so anyone who follows my posts knows that I was in the market for a new washer and that my…read moreexperience with a local appliance dealer had been less than stellar, so the hubby and I headed over to Best Buy where we got a fair deal on a new washer. The sales rep made it easy. We knew approximately what we were looking for and he led us right there, showed us a few models, gave us a bit of time for us to discuss privately, came back and answered a few questions. Boom he sold us a washer, gave us an option of a way to lower that price even further. That was Monday night; the washer was delivered this morning, Wednesday of the same week. The guys who came to install it were great! We had been given Wednesday with a relatively broad time window as the expected delivery, then they texted me Tuesday with a more precise range. They texted again early Wednesday to confirm and then about 30 minutes before they arrived, we received both a text and a call letting us know they were on their way. When they arrived, the guys checked out the laundry room first, agreed to do a position shuffle to install the new washer closer to the water source and laundry sink, observed that our old washer's hoses were actually quite new and probably could be reused so uninstalled the hoses (so I'll be able to return the new ones that we didn't need - another savings). They then removed the old washer, did the space shuffle, installed the new washer, set it up on the test cycle and were ready to go. In addition these guys were polite. Big box retailers often take that rap for service; at least for our experience with Best Buy give them a fair chance they give a great customer experience.

11 January I arrived for a curbside pick up order of a phone charging cord. I waited less than the…read moreestimated 10 to 15 minutes before the employee was at my window, thanks! Before leaving I figured I should open it and make sure I ordered the right product. Glad I did because I did order the wrong one, ugh. I went inside and the door attendant directed me to where the cords were and said I should get the correct one and then I could proceed to the service desk. Now that it's a month later I'm doubting my confidence that it was Jamie that assisted me? When I did the exchange she said there was money due and I interrupted saying: yes $2 and.... She said $7. We discussed that I made the purchase with $5 Best Buy Rewards bucks... would those not transfer over or did I forfeit them with the exchange? Jamie called a manager over as they clicked around and made the $5 transfer to the correct purchase! Thank you both for swiftly processing my return, purchase and also get the discount to transfer over, I very much appreciated the wonderful customer service!

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Best Buy-Roseville - Correct cable

Correct cable

Best Buy-Roseville
Best Buy-Roseville

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Southern Lights - Bathroom vanity light

Southern Lights

3.8(42 reviews)
17.8 mi

We remodeled our kitchen a few years ago. When I designed our new kitchen one of the items I wanted…read morewas under cabinet lighting. I went to every big box and light store in the metro area. I just could not find what I was looking for. (Said Bono). Either the lights were too bulky or didn't fit my measurements. I could have strung a couple of sets together to run the length of my cabinets but then that would not have looked clean. That is when I found Southern Lights. They say the sun rises in the east and sets in the west. Well have you driven south in the evening and see Southern Lights? We worked with Megan who was FANTASTIC! She educated us about the exact set up lights I was looking for. They have LED tape lights that you can actually cut to a custom length. Perfect! Those lights are bright enough to light up my kitchen yet are dimmable too. Megan also showed us some new electrical covers that are not your standard switches. We absolutely love these lights! We've been down to visit Southern Lights a few times over the years and most recently to check out their big tent sale. They have a huge tent sale in the Spring and in the Fall with lots of great deals. I would say if you can't find a light at Southern Lights, then it is just not available. If you need any lights, be sure to check out Southern Lights and be sure to say hello to Megan.

Our staff assistant helped pick out vanity lights that worked well with our cottage theme. One of…read morethe lanterns came Broken. We didn't install it until 3 months after purchase when we opened the box and noticed this. Got a new lantern replaced without charge. Will be back for more as we continue to remodel our home.

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Southern Lights - The Largest Lighting Showroom in the Midwest!

The Largest Lighting Showroom in the Midwest!

Southern Lights - $414 dog bed

$414 dog bed

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$1,854

Pacific Kitchen & Home - appliances - Updated October 2026

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