Easy scheduling, fair prices, nice tech. He leveled out stove, it is a gas stove and we couldn't…read moredo it ourselves.

I was so pleased with their reliability and competence. Theyreally understood how to figure out e…read morewhat was wrong with my washing machine. Thank you.

they will go above and beyond to assist even a random customer. I was in a time limited situation,…read moreleaving the area that day. My refrigerator was down. I needed to do something immediately. Douglass helped me troubleshoot then found the part nearby. They enabled me to pick up the part at a wholesale only warehouse. All at no profit, using their name. Got it running that day thanks to their help. Nice.

Had our new washer and dryer "installed" by your guys. First off he was a complete a$$ to us and…read moreapparently it was our fault that he was running behind. He did such a horrible job that he actually took a chunk out of our freshly put up dry wall because he was in such a rush. We couldn't take him doing anymore damage so we im told him to stop. They don't even fit correctly!! I can't put into words how upsetting this is we would have much rather have had us do it ourselves. Do better.

Customer service does not exist. The sales rep that sold me my new inch television told me to just…read morecall him if there was a price drop except you can't call the store. I ordered apple pods and they delivered them to the wrong address. I've been hung up on more times than I can count.

Talked into buying a lg 48 inch tv it is the worst tv ever have to keep cycling power on and offread more

Today I went to Tri-City Sales in Ipswich, MA. To shop for new double ovens. It was a remarkably…read morepainless process! The woman we did business with is the sister of the owner (her name is Janet... ask for her!!) and she was very professional and competent. My parents had done business with her before and I was pleased to meet her. One of the big things that pleased me was that the disposable fee for my old oven is going to be less than $100 and the install is less than $300. I had gone to Doyon's in Gloucester earlier in the day and the quoted me $800 for the same service!! I will have my new ovens in less than two weeks. It will be great to have it done since I replaced my cooktop last year (took the gas out and put an induction top in).

"I had an absolutely fantastic experience at Tri-City Sales in Ipswich! I was in the market for…read morekitchen appliances and was immediately impressed by their huge selection. The staff was incredibly knowledgeable and professional. Chuck H was particularly helpful, patiently answering all my questions and guiding me through the different options without any pressure. Their expertise made a potentially stressful decision easy and straightforward. Not only did I find the perfect appliances, but their prices were great and very competitive with the big box stores. The entire process from browsing to checkout was smooth and efficient. It was easy to arrange delivery around my schedule. I highly recommend Tri-City Sales to anyone in need of home appliances! I will definitely be a returning customer."

Today, my husband and I are the proud owners of a new washer and a new dryer! Mass Appliance was…read moreamazing! I would recommend to everyone. Our washer was broken. They came out within 24 hours, on a holiday, and provided excellent service. I am an extremely happy customer. If you need any appliance repair or want to buy new OR refurbished appliances, call Mass Appliance. You will not regret it.

Mark came the same day I searched for someone to fix my dishwasher . Turns out the pump was broken…read moreand He had all the parts needed in his truck . Great service and great price

Just a few days before Easter during the pandemic while everyone was self-isolating, our fridge and…read morerange both failed within a week of each other. HD's web site showed they'd have both delivered by the weekend BEFORE I clicked the "purchase" button. The receipt and order then said they wouldn't deliver for another two weeks after. I spent hours on the phone with various HD customer support #'s and they could not even see my order and could not help us! Called Tri-City and spoke to Janet who worked with me to get a beautiful set of fridge and range delivered the day before Easter. Thank you so much for going the extra mile and helping us turn a bad situation for a busy Mom right before Easter. You certainly saved the day!

A little history first, my family has been working with Tri-City Sales for greater than 25 years…read more We always had great service and products. Recently had a need for a couple of new appliances. The day of the first delivery the service folks refused to take our old microwave. The salesperson told me they would so I stopped the delivery. The salesman called me back and told me they would return to our house and do everything that was promised to me (take the microwave). The truck was sitting in front of my house. The salesperson (owners son) said they would be back in four hours. I told him the truck is in front of the house and he said too bad, I would say that was the definition of poor service, but wait, it gets better. The owner called me back and talked me into taking the order. This time they used a private company to make the delivery. At that time I would say the service/delivery folks were great. BUT THEN, here we are six weeks later, returning home from a two week vacation and find the hot water hose to the washer machine has been leaking at the connection to the washer. The hardwood floors in the laundry room are all buckled and ruined, the water came through the first floor ceiling. Tri-City agreed to send a service technician to the house today between 11am and 1pm. He allegedly was here and I wasn't. Our security cameras show that he was here, parked in my driveway at about 10:50am and was gone about 10:55am. I was in my back yard talking with my neighbor. I called asked them to come back, the service department is not responding so I ended up with the owners son again. He said they would call and reschedule. To top this off they put the blame on the delivery company they use. The delivery company called me up and refused to send anyone out and said they did not do this job. WE WILL NEVER USE TRI-CITY SALES AGAIN. Really a shame they have fallen apart the way they have. I guess I will have to hire someone to fix the washer machine and hire a contractor to make repairs. They need to stand behind the products and services they provide.

Great work! They communicated clearly throughout the project. Worked hard all day to replace my…read morebasement windows and exterior door. Very happy with the results. Looking forward to working with Trusthub again in the future!

This was the second time I hired Trusthub and once again they exceeded my every expectation. This…read moretime I needed a louver folding door repaired because the door is part of a pair that have an unusual length and width. There are no available replacements in that size and I did not want to pay good money for a mismatched, off-center pair that Home Depot was attempting to foist on me. Myklos saved the day amd with much care and ingenuity put the slats back in place and replaced a missing slat with a clever fix. Honestly, it looks like it was never broken.

Ryan is amazing. He's on time and easy to contact. I've used him for all my appliance needs for a…read morefew years now and he is my first call whenever I have an appliance break.

Ryan was great and replaced a control board in my oven which was out of warranty. He took the…read moretime to explain what needed replacing and why. Unfortunately I still had problems so called Ryan back, puzzled. When Ryan came back he had already researched the issue. It was the part itself, and an ongoing class action suit from the manufacturer. He shared the information and I was able to pursue a return. He also took the time to confirm that everything he had done was correct and that the oven was working as well as it could be. I appreciate his honesty and willingness to go above and beyond. I hope I don't need more appliance repairs soon, but if I do, I will be calling Ryan.

After an awful experience at Tri-City in Salem, we tried Sozio for our appliance needs, and things…read morewent muuuuuuch better. The store in Danvers isn't exactly designed for window-shopping, with a lot of floor models packed into a small area; if you want to window-shop first, go to Home Depot and kick the tires there. We went in knowing exactly which model dishwasher we wanted; they matched the advertised prices from the big-box stores, and knocked off a few bucks from their normal installation to make the final price less than what the big box bill would have been. It took a few weeks to get the exact model in (not so great, but we did order a few weeks before Christmas) but they had delivery and installation on Christmas Eve and the day after Christmas, which was a big plus. The installation wasn't exactly white-glove, but the installer was thorough, polite and pleasant, and got the job done.

When we came home one night to a refrigerator making souds like a jackhammer and everything in the…read morefreezer defrosted, we thought for sure we needed a new unit. After we cleaned it out and plugged it back in it seemed to work fine but we needed assurances. We contacted Adesso and after talking to Griffith on the phone, we made an appointment. We were glad we did. What happened after that were things we do not remember ever happening with a repair service. They called to confirm the appointment the day before and Griffith called in the morning to let us know he was on the way and might be a few minutes late. He arrived, listened to the details of what happened, immediately knew what the problem was, made the fix. He then told us why the issue happened and what to look for to make sure it doesn't happen again. He was done in less than 30 minutes and the price was extremely reasonable. The manner in which the entire process was handled from making the appointment through the resolution was professional and there is no doubt that if we need another appliance repair, we will call them again.

Griffith was at our house a few days ago to repair a leaky fridge and to take a look at our…read moreoverheating dryer. We have been using Adesso Appliance Repair for over eight years, and have only good things to say. Griffith thoroughly knows his stuff, prices fairly, and has always been pleasant and totally reliable. He arrives when he says he's going to arrive. If you leave a message, you will receive a call back promptly (even if it is to say he does not repair that particular product). Griffith is great and we highly recommend Adesso Appliance Repair.