I normally love this neighborhood gas station. It's clean, well stocked, and in a convenient location. Aside from gas we mostly use it for the food mart because we live down the street and it's a quick place to pick up soda and snacks. But tonight I was appalled by the attitude of the woman working there. It was about 6:00-ish pm on 3/31. There was a man with a really cool mustache and a heavyset woman with long hair pulled back working. The man was friendly enough and greeted my son and I as we walked in. At some point while we were choosing our snacks the woman took over the register. We approached the register making small talk and joking. She gave absolutely no indication that she even saw us- no eye contact, no smile, totally ignored us. Fine, no problem, I don't need a friend. So, as we finished our selections we put them on the check stand area and she began ringing them up- still no acknowledgement of our existence. Just then, another woman walked in and said she had her elderly mother in the car who needed to use the restroom and was it ok. Checkstand woman scowled, took the key from the side of the register and literally chucked it at daughter of bathroom woman without even looking up She finished ringing us up. Said "do you need a bag?" I said "yes, thanks." She looked as if she did not understand what I said. I said again "yes, thanks, a bag would be great." She stuffed our things in the too small bag- crushing some chips in the process. No biggie. I put my card in the chip reader. It came back rejected. I had JUST used it at Rite-Aid and I have plenty of money in that account, but no problem. I picked another card that I know has a generous balance. Again- rejected. I asked her to run it as a debit instead of credit. This time I watched her and she was doing something with the register as I was putting in my pin number. Big surprise, it was again rejected. In the meantime, daughter of restroom lady came back to return the key and said "thank you very graciously" (she HAD to have picked up on the attitude) and got no response, not eye contact, or a smile, or a word. At that point having no idea why my perfectly good cards were being rejected I said "well, I'll have, to go somewhere else. Would you like me to put the stuff back?" Only then did I get eye contact and a surly "No, I"LL do it." We left and went to 7-11 where my debit card worked perfectly fine. I don't know if this woman just got the worst news of her life, or is simply a rude miserable person, but I hope that things get better for her. She needs some happiness, but she should not be working for the public. read more
