Had just pulled into one of their parking spaces and got out when an employee an older woman…read morestarted berating us and being extremely rude. She said it was private parking, and to go park at the CVS (there was not any sign that said it was private parking and all i wanted was a redbull) Lady was definitely being extremely hostile about it right from the get. Even threatened that they would have my car towed. I just decided I will take my business elsewhere after that encounter. Highly don't recommend stopping here unless you want to get chased off by this employee.

Extremely rude employee. She was completely uninterested in helping me and had a rude attitude the…read morewhole time.

I just want to say there's an employee here in the mornings, taller woman who is very friendly and…read moreprofessional, gets the job done without dragging her own life in to the transaction. When I see her at helm I know my experience will be alright, and that's basically all you want out of a trip to 711. Thank you for excellent customer service

Best 7/11 in the Bay! Food is always hot and fresh, coffee is always ready, and their hot coco…read moremachine is very rarely out of commission. Let me talk about the staff! The morning people are absolutely amazing! I don't know their names unfortunately, but they always make my morning visits that much better. Their smiles, energy.. it's much appreciated. I've been to several 711s around here, and this one is the sweet icing on the cake. Thank you for the consistency, Lighthouse location!

Stopped here to get gas, but the gas pump didn't work so I went to another one and that gas pump…read moresame thing so I went inside and he was no help at all whatsoever so I won't be back!

It's a clean gas station and on my way home, so it's convenient. I've waited several times for the…read moreattendant to appear to ring me up- seems like it's a one man/ woman show which must be stressful. They have free air for filling tires which is not as common as it used to be. Good little snack variety considering the tiny space.

Nothing wrong with the gas or the gas prices, but I find their open politicking against Proposition…read more56 to be distasteful. I realize that they probably make a lot of money off cigarettes, but to post signs on every gas pump seems self-serving. What next--harassing customers to sign petitions? I'll think twice before coming back here.

I've stopped shopping at Neptune Oil even though it's close and convenient for me. The reason? One…read moreof the first pumps the customer sees at Neptune has been out of order and taped with caution tape. It's been this way for several months now. This gives the image that Neptune runs on a "shoestring budget" and I now question if the gasoline products sold at Neptune are also below standard.

Service Requested- I "asked" for the fuel to fill my tank and the pump did its thing and we left…read morewith a full tank. Quality- still haven't measured octane purity...maybe next time. (nope). But the people who study this stuff say it's as good as the rest of em. Value- best around for miles and miles. And guess what folks....this isn't very far from all of Monterey or even Carmel! Going later in the evening, there were plenty of open pumps. The location is still odd- it's across the street near the car dealerships.

Fast, easy and top quality (Top Tier) gas for cheap. You can…read moreget cheaper gas elsewhere, but not usually with the extra additives in Costco

I go in at least twice a week early for coffee. The owner is always around. Engaging, friendly,…read moregreat service. Place is always clean. Best gas station in Monterey!

The Latino older male cashier accused me of stealing and would not explain what I allegedly stole…read moreand just kept saying you're not allowed here. As a black woman, I feel racially profiled because I've always paid for the items I got at this place. I've never ONCE stolen a thing. That employee should be reprimanded for his false allegations because I take it VERY seriously. You can't just accuse someone of stealing without any proof. He was extremely rude and hostile and honestly this is not the type of employee that should represent Chevron. I will be contacting the company to see what we can do to fix this error.

GREAT NEWS! It's a SHELL station now!!! Everything went smoothly when I recently filled up here…read more What a change from the one in Pacific Grove, which just didn't work for me. New pumps if I'm not mistaken here at this Ex-Exxon! Buy Shell, people; I get better gas mileage.

This Exxon gas station was OK. It served its purpose…read more We were staying nearby at the Colton Inn on Pacific St and I needed to fill up our rental before returning it. I did a quick Google Maps search. This Exxon popped up a half-mile away and looked good enough. I guess one can consider this the outskirts of downtown Monterey. This is a small Exxon station (eight pumps) at a fairly busy intersection. Due to the limited space, it wasn't the easiest place to pull up to a pump. A big pickup truck was taking up two spaces by itself. I had to reverse next to pump #7 to fill up. The price for regular ($5.459/gal) was expensive, but that was expected. The pump was in good condition and my receipt printed clearly. There was a food truck on-site, next to the Food Mart. I think they were selling bubble tea, IIRC, among other things.

Refused to sell me a tobacco product because I didn't have a drivers license(but I had a valid…read morepassport) made no sense and was an inconvenience.

Went in this morning to grab milk, juice and some road snacks. The younger gal working the register…read morewas the sweetest! Great personality and made you feel welcomed. Store was clean. Had fresh brewed coffee in pots too.

They refill my prescriptions promptly. The only problem is parking. Need to go early or after…read morethe lunch crowds

We called Kaiser for medication for our son. They had the prescription sent to the nearest pharmacy…read moresince we were out of town so we picked Walgreens. We went to pick it up once it was ready. The pharmacist said it was $71 and they don't take Kaiser insurance. I told my husband that's too much and we'd wait until we get home. The pharmacist said we could look online for a coupon. She told us about goodrx. I found a coupon for $50 for the medication we needed. I thought it was nice of her to tell us about the coupon/discount site. That's why I'm giving it 4 stars. It's still pricey since it would only be $5 with our insurance.

I had to get my car SMOGED and called the day before. They were able to get me in and it took all…read moreof 15 minutes for them to do the inspection. Cost was $49! I'll definitely go back in the future.

This is now a Valero. I appreciated the touch free credit card processing though you do have to…read morekey in your zip which kinda defeats the purpose. Oh, and no paper towels. Sorry, I have always been a germaphobe though most people seem to have over taken me now.