Excellent service, response time, and product. The result was exactly what I wanted and was…read moresuperior to a competitor's product that I ordered for comparison in every way (I returned that one). Well made ring worth every penny. Excellent price for the quality and personal attention I received.

My fiance and I really wanted to buy local for our rings and I was aiming for titanium anyway due…read moreto my nickle allergy and a harsh work environment. Ed actually let us come up and see some rings in person and did a great job at explaining the whole process. When our rings came in they were perfect. His website very accurately displays the colors and designs. I've already recommended Cascadia Design Studio to some of my friends that are getting married soon.

Closed? And do not return phone messages. Plus no signage for this store front. Don't think they…read moreare in business any longer

This story is a harrowing account of greed, unethical behavior, betrayal, and manipulation. It…read moredetails how Keenan Valdes, the owner of Sachi Fine Jewelry, who presented himself as a capable jewelry designer, took advantage of a customer at every turn, failing to provide any documents, receipts, invoices, or certifications, and breaking every promise made in their verbal agreement. Nearly four years ago, in the spring of 2021, I entered Keenan's store to inquire about designing a ring with a yellow sapphire. I had narrowly survived a life-threatening incident while traveling and was struggling with my health, hoping for a miracle to aid my recovery so I could care for my daughter. A friend's guru, an enlightened yogi known for his expertise in stone healing, recommended that I get a yellow sapphire ring and wear it constantly. I showed Keenan a photo of the design I wanted, stated a budget of $5,000, and requested a stone size of 2-3 carats. Keenan quoted a price of $2,000-$2,500 for the ring, based on the weight of the metal. He was exceedingly charming, assuring me that I was in the right place and that he had a dealer who could get the stone at the best price. When I asked about a down payment, he said I would pay the full amount upon completion if I was satisfied, and that the ring would be ready in six months. Based on consultations with other jewelry designers, I knew that 1-carat should cost around $750, so I believed the total cost would be under $5,000. However, with each meeting, the design and price drifted further from the original plan. Keenan ordered a much larger stone, 4.15 carats, claiming it was a rare find that would make my ring unique and valuable over time making it a family treasure passing through generations. His enthusiasm convinced me to agree, and he told me that I needed to pay $7,777 in cash for the stone within 30 days. I sold my company's stock to make the payment, believing I would receive the ring in six months and that Keenan didn't profit from the stone. (Only 2 weeks ago by pure incident I learned that he made 300% markup on that stone.) Despite the lack of paperwork and the higher cost, I was captivated by his stories and trusted him completely. As time went on, Keenan's behavior became more manipulative. He claimed the stone was too high-profile for the design I wanted but assured me he could create any design. I proposed a few more designs but none of the designs I suggested worked for such high profile stone, and he had no interesting creative ideas of his own. In February 2022, he tried to sell me a premade ring that was completely unsuitable. Realizing I had made a mistake in trusting him, I felt trapped because I had already paid $8K for the stone. The ring was supposed to be ready in August 2022, but Keenan prioritized other orders and suggested I take my business elsewhere. When I asked if he would buy back the stone, he refused, claiming the stone and ring were separate transactions. It was another lie to keep my money. Along the way he pressured me into adding diamonds and making design adjustments to fit those, so the prototype I finally saw in April 2024 was far from what I had envisioned. Finally, after a long wait the ring in platinum was ready on December 14th, 2024. I paid $2,222 in cash and picked up the ring, but upon closer inspection, I found numerous flaws. The stone was set incorrectly (wrong angle) and too high, and the band was twisted in an awkward way. The ring caused discomfort (made my finger to swallow). It was poorly designed, bulky, unstable, and absolutely unwearable. Feeling betrayed and emotionally drained, I requested a refund, but Keenan refused. He lied about taking the money to the bank and paying for materials but after pressuring him to stick to the contract agreement he finally returned the same bills I had given him. He suggested creating a new design, but I had lost all trust in him. When I asked if he wanted to keep the ring setting to sell in his store, he said it was only good for melting down. This meant he knew the ring was so poorly designed that it couldn't be sold, yet he still wanted me to pay for it in the first place. Throughout this ordeal, I received no documentation, invoices, or certifications (even though I requested those). I have no proof of the materials used, their weight, or the authenticity of the stone. After nearly four years, countless appointments, and significant financial loss, I decided to seek legal action. Keenan's refusal to take responsibility and his unethical behavior left me with no other option. When I offered him to settle this case outside the courtroom, he didn't bother to respond to my emails. (I read in another review that he just ignored his clients when he doesn't want to return money for the unfinished work). If anyone else has experienced similar issues with Keenan Wade Valdes, please join me in my lawsuit.

Saying we had a good experience is an understatement. We went into Lake Stevens Jewelers after…read moreshopping around stores from Bellevue to Lake Stevens to redesign and completely change my wife's wedding ring. We live in Lake Stevens and wondered if we should go to a large jeweler or not. I am SO glad we went here! The owner Bogdan is an amazing artist and very professional. My wife literally cried when she saw the new ring! I couldn't have asked for a better reaction. This place is a MUST. They went above and beyond. Highly recommend! Thank you!

I took my mom's diamond ring that was 3 sizes too small to have it sized by adding gold and making…read morethe band bigger. It was ready just a few days later and it looks amazing! The price was incredibly reasonable and I am so happy to have a local jeweler that does amazing work. Plus their displays show off their beautiful rings for sale.

Saleena has been providing me with jewelry appraisals for years now. She is incredibly skilled and…read morea pleasure to work with!

I was looking for someone who could give me an unbiased opinion and answer my questions on some…read morejewelry I had inherited, and I didn't know id I would need any formal paperwork. Saleena and I met for a jewelry box review, where she gave me high level information on all the pieces, and more detailed information on the higher value items. She patiently answered all my questions! I ended up consigning a ring with her, as well as selling some gold, and beginning the process of working with her to resize two rings and to design two others using reset stones. I really enjoyed the process and recommend her highly.

The customer service at this jeweler is very good. The prices were a little more than the other…read morejeweler I visited, but overall it was a good experience.

Medina Jewelers did a fabulous job enlarging my 40 y/o custom 18kt gold wedding band. They were…read moreable to keep the integrity of the curves on the back of the ring. I highly recommend!

Asa completely refurbished an old wristwatch that I had including sourcing some needed parts. I'm…read morevery happy with the results. The watch looks amazing and works good as new. I communicated with Asa via email and he shipped a special case that I returned with the watch. I'm sending another old family watch and pocket watch for Asa to look at and refurbish. Great value, great service, and amazing communication.

I've been here twice already since discovering this place! Both times Asa helped me with a couple…read moreof things I needed to have done on my watches. One was to have a bezel reattached, and the second was a seconds hand swap. Both of them were vintage pieces, so I didn't just want to take them to any average place to have them worked on. Very professional work, friendly attitude, and attention to detail! Absolutely recommended!

Ten years ago, when my husband and I got engaged, a friend referred us to this jewelry store to…read moreshop for an engagement/ wedding. We bought a gorgeous, custom made, one of a kind ring. The center is a blue, brilliant cut diamond, with 9 diamonds on each side, a flat bottom, and intricate detailing all throughout. It is a very small, locally owned business, but they do great work there. I've had issues with other jewelery stores in the past when it comes to simple things like cleaning jewelry, re-coating jewelry, and even repairing broken prongs. This is the only place that I trust when it comes to repairs and maintenance. Prices are reasonable, and the owner is very polite and friendly. I highly recommend Vick's Jewelry Design.

Update 7/24/26: The…read moreowner's response does not accurately represent what happened or why I wrote this review. My complaint was never that I was emotionally attached to the coin, seeking validation, or expecting the store to pay full retail. I explicitly acknowledged that dealers need to buy below market value to make a profit. My concern was the inaccurate and contradictory information I received. If you read other reviews I am not the only one who has had negative feedback with Santos. Santos looked at my coin for only a few seconds before saying, word for word, "You should not have graded this coin." He then told me it was an $8,000 coin and said its value tracked the spot price of gold. This was a PCGS-graded 2020-W V75 Proof American Gold Eagle Privy $50 First Strike--a collector coin whose grade, rarity, and numismatic demand materially affect its value. It does not simply trade like ordinary gold bullion. After Santos researched the coin using Greysheet, he found a figure of approximately $12,000. He then changed his explanation and said the original $8,000 figure was what he would offer me. Those are two different statements. Saying, "This coin is worth $8,000," is a valuation. Saying, "I would offer you $8,000," is a dealer's purchase offer. I explained this distinction to him in the store. I also made it clear that I understood why a dealer's offer would be below market value. I did not object to the amount they were willing to pay. My issue was that the $8,000 figure was initially presented as the coin's value and was only reframed as an offer after his own research showed a higher figure. I later took the coin to another reputable coin shop in Bellevue. They confirmed that Santos's statements about the coin not being worth grading and simply tracking the spot price of gold were incorrect. The owner's repeated explanation that they are "a shop, not an auction house" and use wholesale pricing does not address my complaint. I was not demanding an auction price. I was asking for accurate information and a clear distinction between the coin's market value and what the store was willing to offer. I also found the auction-house distinction strange considering the store sells coins through eBay AND WhatNot, although that is secondary to my main concern. There is no need for either side to argue about what happened. If the store's cameras recorded the interaction, I welcome the owner sharing the full, unedited footage so readers can judge for themselves. Original review: I recommend getting a second opinion before relying on a valuation or selling a coin here. I brought in a PCGS-graded 2020-W V75 Proof American Gold Eagle Privy $50 First Strike for an appraisal and possible sale. Santos barely examined it before confidently telling me that I should not have had it graded, that it was worth approximately $8,000, and that its value tracked the spot price of gold. After checking Greysheet, he found a figure closer to $12,000 and then said that $8,000 was actually what he would offer me. Again, I had no problem with the store making a below-market offer. My problem was that the original figure was presented as the coin's value and only described as an offer after further research contradicted it. When I pointed out the difference, the conversation became defensive rather than informative. His manner came across as dismissive, overconfident, and unnecessarily confrontational. I received a second opinion from another established coin shop in Bellevue immedlately after this debacle, which confirmed my understanding of the coin's collector value and the importance of its grading. Based on my experience, I would be careful about accepting advice or a valuation here without verifying it elsewhere. This store barely has any selection of items as well. Plenty of parking as its in a strip mall. I would not recommend this business.

Last Saturday (June 6th), I stopped by Redmond Rare Coins to get a second opinion on a 1 oz silver…read moreround I picked up online, and this shop is the real deal. Santo buzzed me in through their secure entry -- always a good sign for a place dealing in real metal -- and walked me through a full verification process. He did a classic sound test against one of their known‑good coins on a rock slate, then compared it to mine. After that, he used their measurement device and scale; my round hit 31.1 grams, exactly one troy ounce, and the device confirmed it was .999 fine. That level of transparency is exactly what stackers look for. We ended up talking spot, premiums, and the current silver market. Both Santo and his partner in the back (Carol?) were easy to talk with and clearly know their stuff. I also asked about the Red Book, and they confirmed it's a solid foundation for anyone building real numismatic knowledge -- principles stay the same even when prices move. If you're a stacker who values transparency, proper testing, and straight talk, Redmond Rare Coins is a shop worth visiting. Solid people, solid process, solid metal.