I feel so fortunate to have found Scott Wise and Reliance financial…read more Reliance Financial had the best rates for a refinance, that I was able to find anywhere. Scott was so patient and available, through the whole process, helping me navigate different rate and lender credit options, answering paperwork questions, and walking me through each step of the process. In my opinion, the only thing more important than a good rate, is a broker that you can trust, who prioritizes relationship building and doing what is best for the homeowner. I plan to use Reliance for every refinance or home loan I might ever need in the future, which is a great peace of mind. Thanks again Scott!

We got loans done for our business and for our homes. for over 20 years the team here has worked…read moretirelessly to find the best rates all while being incredibly kind, supportive, and attentive to all our needs. Highly recommend. Lucky and Scott have also helped many friends of ours. They will take care of you.

Very disappointing experience overall…read more I was actually warned about this company beforehand--even by people associated with them--but I didn't expect it to be this bad. The home was not move-in ready, and issues started immediately. Instead of being resolved, the same problems kept coming up, requiring multiple visits that never fully fixed anything. Communication has been poor throughout--slow responses, lack of follow-up, and no real sense of urgency. It's been stressful and inconvenient having to deal with ongoing maintenance problems. Honestly, I'm just waiting for my lease to be over because that's how terrible this service has been. Would not recommend if you're looking for a professional or reliable rental experience.

The Bay area market is uniquely challenging both for the high demand and the restricted supply of…read moreready-to-move-in properties. The team at Pacific Point (Amit, Chandan, Diksha, Brian) were super helpful and helped us navigate every step of the process right from shortlisting properties, to putting in bids (multiple bids before we won!) and then successfully financing & closing. Most importantly, they had my interests at heart and made sure that we chose wisely and bid sensibly, even if it prolonged the process a bit. Have great things to say about EACH of the Pacific Point team members - highly recommend!

We are closing on a house this week and had to share our fantastic experience working with Chris!…read moreFrom start to finish, he made the entire process feel easy and seamless. Chris was always responsive, communicative, and proactive about keeping us informed at every step. He answered all of our questions quickly and clearly, which gave us so much peace of mind during what can be a stressful process. Beyond that, he's just a genuinely personable and kind person, just an absolute pleasure to work with. We're so grateful for his expertise and support, and wouldn't hesitate to recommend him to anyone looking for a smooth, efficient home loan experience!

Chris is an extremely detail-oriented and professional. He carefully reviews every document you…read moreprovide to ensure it fully meets the requirements before submitting it to the underwriter. Because of his thoroughness, the underwriting process moves very efficiently, with little to no additional documentation requested. He explains each step of the loan process clearly and patiently, making sure you understand what is needed and why. His communication is transparent and organized, which makes the entire experience much less stressful. Thanks to his careful preparation and proactive approach, my loan was approved very quickly and smoothly. I truly appreciate his professionalism, efficiency, and dedication. I would highly recommend Chris to anyone looking for a knowledgeable and reliable loan officer.

Short Story: They bounced (returned) a check for $370k after being told in person that it was…read morelegitimate and there was plenty of funds to cover it. Long Story: I am the trustee for a trust. I went into the San Ramon branch on 11/7, the day after the final deposit (wire) into the trust checking account. The money was already in the account and ready to be distributed. I told the staff that there would be 2 checks (debits) coming in to that account for ~$370k each. I told them who they were for and, since there would be no more income for the trust, to close the account when both checks cleared and the balance was zero. I told them that I was heading out of the country in 2 days and wouldn't be available for a week. I asked if they needed anything more and was told they put the notes into the account and all was set. I was then called the next day to approve one of the checks. I told them I already did that and there would be one more check and make sure it is processed. Then, while I was out of the country and no phone access, I received an email from my office saying that Fremont Bank needed to talk to me. I had to pay $30 for a phone connection. It was after hours and they don't have an answering machine or service. So, called again the next morning and was told they bounced (returned) the check already because I wasn't immediately available to confirm the check. These people are incompetent. While I had phone service I called the corporate headquarters and filed a complaint. I was promised someone from HQ and San Ramon would call me back. No one ever did. When I returned, I spent another $30 to wire the money to the beneficiary (they didn't want me to do that but now had no choice). I used the Danville branch this time. It took about 30 minutes to get the wire handled and was assured that they would close the account as soon as the wire went through. Today, I received a call from the San Ramon branch demanding that I make a deposit or they would close the account. I would use a stronger word than incompetent but Yelp would likely not allow my review. Don't use Fremont Bank unless you want to waste your time.

I went in to this branch on October 18 2024 to close a cd, open another 1 and get cashier checks…read more Bijal, Grace, Natalie, Mona and Gabe were all fast efficient and friendly and made all the transactions very smoothly. They Also were very patient as well. Thank you to the staff and I would recommend this place.

EVERYONE in this branch knows my name and makes everything as easy as possible for a business owner…read moreon the move. I have to give a shout out to Christy T. who always helps me with a fat smile on her face along with all the staff who go above and beyond with every request I make. Only bank I know that does "car shows" and free events to the public. Making banking fun, Keypoint!

Christy Tran is an amazing teller! She really goes above and beyond--helped me recover my debit…read morecard and made something out of nothing. She's always patient, professional, and genuinely cares about helping people. From my experience, they don't treat you like just another customer--they treat you like family. Highly recommend!

Absolutely wonderful. We worked with Jocelyn to buy our place in san francisco and it was so much…read moreeasier than i thought it was going to be because of her. She really understood what we were looking for and honestly helped us find things we didnt know we wanted. Was an incredible help navigating the neighborhoods of SF and knowing what the good areas are and what the nice up-and-coming ones are too! If we sell the place sometime in the future im definitely coming back to her! Sure responsive, super helpful, and super knowledgeable. Totally deserves a 5 star review

I used Jocelyn as my mortgage lender and as my broker. Jocelyn grew up in the area so I trusted her…read morelocal knowledge of East Bay for my home purchase. I learned a bunch working with Jocelyn. She was patient as I incessantly asked her questions night and day. I was also surprised at her expertise in market psychology, as she knew the demand for particular styles of houses and what they would go for. I was able to get my offer accepted and not overpay based on her insight. Her experience shows when walking homes and she's able to calculate rough renovation estimates on the spot. Jocelyn is a knowledgeable and honest broker - highly recommended.

First home buyer here! Jay has been absolutely helpful in our journey in home ownership, not just…read morethe securing mortgage part. He was my go to person for all things financial related to home ownership and he knew i could count on his honest advice. He always delivered the honest feedback regardless whether or not we'll end up with his services or not. He also did fair price and rates comparison with other providers and was always available to answer any questions or take those lengthy calls if needed. But not just that, he also offered the best rates in the town which always helps financially. 10/10 from us. I'd highly recommend working with him and his team!

Great job with our initial loan and refinances. Clear, proactive, professional, and helped educate…read moreus along the way.

Tom is the best in the business by far. He was professional and helpful. He is doing his best to…read moremake everything as smooth as possible.

I cannot recommend Tom highly enough. From start to finish, his work ethic was truly mind-blowing…read more He is available 7 days a week, often from 8:30 am until 11:30 pm, including weekends and holidays. No matter when I had a question, his replies were incredibly prompt. Beyond his availability, Tom is a fantastic listener. He took the time to hear my concerns and helped clarify every doubt I had about the mortgage process. It is rare to find someone so committed to their clients' success. If you want a lender who is awesome, reliable, and truly has your back, look no further!

I worked with Remy for doing my home loan. At first I was sceptical because he said he could get my…read moreloan done in 30 days. To my surprise he did exactly what he said he would. My loan closed in less than 30 days. His communication and attention to detail was phenomenal. I would highly recommend using them. Whenever a family member is in need of a loan I send them straight to Dynamic Capital Finding They are the absolute best.

They are very patient. My English is not good, and they teach me how to get the E-bank statement…read morestep by step. They also make an instruction to teach you how to fill up the forms. I got my first dream house very smoothly. Thank you for your hard working.

If you want to have a terrible experience with your loan. This is the right place for you. If you…read morewant to lose the house of your dreams because these guys can't get their shit together, this is the right place for you. If you want to send confidential paperwork via email as if we are still in the 90s. This is the place for you. If you like working with a team of individuals that keep passing the buck and not holding themselves accountable, this is the place for you. Incompetence is the key driver. Be ready for them to let you know they are so busy and it's just how it is with now.

Debi is hands down the best loan officer in the Bay Area. An absolute sweetheart with so much…read moreknowledge and genuinely wants to help. I went through her for my first home purchase as well as Refinanced many times over the years. Simply the BEST at what she does.