Obtaining a membership card is an extremely difficult process. They give you different information…read moreeach time it seems and ignore emails. When my roommate tried to go in and get his card, they were extremely rude and bitchy. The only positive thing I can say is that people who work the booth and the main lifeguard are good at their jobs.

The Ranch was an extremely disappointing experience. During my time at the pool, I witnessed the…read morelifeguards repeatedly targeting and closely scrutinizing Black children while other kids were not treated the same way. Their behavior came across as biased, unprofessional, and completely inappropriate for a community environment. My interaction with the front desk staff was just as disappointing. The woman at the front spoke to me in a condescending manner and repeatedly emphasized that I was not the property owner. The way she addressed me felt demeaning and unnecessary. To make matters worse, I overheard lifeguards speaking negatively about the children they were supposed to be supervising. The overall atmosphere was hostile rather than welcoming. Instead of creating a safe and enjoyable environment for families, it felt overly restrictive and uncomfortable--more like a prison than a community pool. Given the number of negative reviews, I would expect management and staff to make a greater effort to treat residents and guests with respect. Unfortunately, my experience was the exact opposite. I left feeling disappointed, disrespected, and concerned about the way Black children and families were being treated.

Stay away from this 55 community. The board only answers to select few. They fine you if you have…read moreone brown spot on your lawn. They Have an individual in charge on inspecting your yard that yells at you if confronted and the board backs him up. Stay a way. .

I lived there for several years and have made many wonderful memories there. The activities were…read moreamazing and I enjoyed every minute of it.

Just driving through the park it seem like a clean and quiet MH Park. The club house was nice. The…read morepool was nice and clean.Not many people using the pool at 1:00 PM. Not many people out and about!

Absolutely horrible communication and organization. Waited months for confirmation to be able to…read morepaint my damn house. still have not gotten confirmation that they received my completion form. Don't have time to keep trying to get a hold of them.

Alright so a fresh review…read more I had some payment issues where I was supposed to receive a notice in December of 2019 about increased HOA fees, but I did not. For some reason, my HOA sent me this notice April 2020, along with my two payment coupon books on the 1st of June. So I went to Paylease and made the update to my autopay amount to adjust for the increase claimed in the coupon books that came with the letter. To my surprise, I then received a letter November 2020 from Weldon Brown stating I had $400 in late fees on top of being $390 delinquent. After calling Terri, the CFO/financial manager, I found out that I had been $30 short per month since December of 2019. I explained to her my side of the story, and without hesitation, she told me that she'd transfer the amount over to the new management company. What I am most impressed about this situation is that I behaved very rashly, but they were quite patient with me. I was fuming. A demand for $400 was a lot of money to suddenly show up in my mail box. This was the first letter I'd received notifying me of my delinquent payment after months. And I didn't have all the information at the time to understand that this wasn't their fault. They didn't need to transfer that $400 over to the new management company. They probably had every legal right to keep it, but they made an ethical move and dealt with me kindly. What they did shows me that they are a fair organization despite the type of people they deal with, and have excellent values befitting an organization which manages other people's money. That's rare to find.

We are fortunate to have Alan Wolan as our association president. The amount of work he puts in on…read morebehalf of the community is unreal. You would think the entire community is his own home based on the amount of work, physical and administrative, that he puts in. Because of all of his efforts, our association dues are unbelievably low. All of us residents need to acknowledge his efforts much more often.

THE place to live in Lake Arrowhead. No rentals allowed.read more

Zero stars Rentals are ill cared for, requests are ignored, buildings are in disrepair. Lacking in…read moreprofessionalism and customer service. Rude, condescending and accusatory. I wouldn't let them manage my dog house.

Since moving in October 2024, my experience has been terrible. There's a high-voltage power pole…read moredirectly outside my unit, and as someone with EMF sensitivity, it has caused serious health issues. Even with a doctor's note, management said I'd have to pay to break my lease. On top of that, they've allowed repeated construction , no warning, even on holidays. I was woken up on Easter Sunday at 7AM by loud sawing and banging. This was the third time with no notice. If you value your health, peace, or working from home, look elsewhere.

What a great feeling not having to worry but rather trust the people you work with! Mr. Richard…read morePerry over at Community Management Professionals takes his company to another level when it comes to excellent customer service, always prompt email response time, and detailed information and guidance. Very professional and friendly, as well. Without a doubt, I strongly recommend any and all HOAs to hire CMP to manage their associations! Thank you for your help, Mr. Perry! God bless you & your team!

From the owner: To exceed our client's expectations by providing an uncommon level of customer service and…read morecommitment that changes the standard to which property management professionals are held.

This update completes my experience with First Choice Property Management (FC)…read more Jan 31, 2017 - BRIANA reviewed and processed my application (4 adult members) within hours of receiving them and called me immediately upon review (5*). We were qualified for the home we applied for but there was another applicant who was equally qualified. BRIANA took the time to call me and hear my offers to outbid the contending applicant (5*). Although we did not get the house we applied for I was very impressed with the personal courtesy this company brought to the process. I was emailed another home that was opening soon as an alternative option which included pictures and rental information of the new property (5*). If you have the opportunity to work with FC I highly suggest it. Each member of this team is friendly and willing to work with you individually under almost any consideration. I highly recommend FC as a leasing agency.

Dale, You if YOU…read more are frustrated I am much more frustrated! I was actually being super nice here and fair, but maybe I should go back and remove a star and tell more things. Okay well Since Dale thinks this is "SILLY" let's look at FACTS not LIES. 1. I didn't complain about the side yard. I even stated SOME THINGS WERE ON US. To be fair and honest I didn't know about the side yard when we first moved in and it was because I asked one day and then I was told it's on us (which I had no problem with and I kept it cut). The week before I moved out, there was NO grass there. I forgot to check it the final few days. The weeds must have grown really fast!! So pls don't try that. You are specifically adding things in I didn't even mention. No! The landscaping was immaculate the entire time we lived there so don't lie and say you sent notices!! We never received ANY NOTICE the entire time we live there!! 2. No I STILL have not received my deposit until today!! And $450 for a small tiny area IS a rip off sorry. There's no excuse for that! AND Every landscaper I asked never even quoted me even half that much!! Try again. 3. "For the most part these were pretty good tenets". No..We were excellent tenants and you know that and you can go back and ask every landlord of EVERY place I've every place I've lived at and they said I was an amazing tenant and they all wish I could've stayed there! 4. The house was filthy, and my wife can vouch for that and I spent weeks scrubbing everything. I may even still have pictures so no it was not clean when we took over the house. 5. we literally BABIED that house! I can't begin to explain every situation nor all the issues we had while there! And even you guys admitting college students lived there and tore it up! 6. Oh and I also took MY OWN VIDEOS when moving in and when moving out. And the entire final week there while cleaning each area!! I also have pics and videos of the carpet cleaning. Oh and so forgot to add I was charged three extra days after moving out because it was the weekend. PLUS Monday I was ALSO charged though they had the keys in their hand (and re took ownership of the property first thing when arriving 8 am when they opened their office doors). Also sent pics /videos of putting the keys in their drop box. It doesn't matter if you take the keys Friday at 5:01 pm they will charge you the weekend plus Monday. Never had this happen before either! 7. I still don't believe any lightbulbs were out. Too bad I didn't take a picture or video Bcz when I checked all that they worked until the second I left!! I replaced everything else that broke or had normal wear and tear. So don't say I didn't take care of it. I HIGHLY HIGHLY RESENT THAT!! So you want to try again!? ** PLUS, Everyone can just read all the one star ratings here and see for themselves what type of place this is. I'm sorry I didn't read the reviews before utilizing them. Don't make the same mistakes we did!! You've been warned!! There's a reason they are known to be lousy and have bad ratings!! Okay final response to you here Dave, I am not here to gripe and I never do that. I refuse to keep going back and forth with you. These so-called videos you provided, doesn't even allow you to see anything.. as I said, I have MY OWN videos, pics and receipts with Dates/timestamps of BOTH moving in and moving out. I can send you pictures and videos PROVING that it was disgusting! It's like you really think I'm lying. Unfortunately some of the pictures and videos have gotten deleted over the year or lost and some I didn't take of everything but the tubs and showers that literally had black or white film and I spent hours scrubbing. The fridge and the oven was very filthy and I still have those pictures!We found dog hair in the carpets, floors and crevices!! So you're lucky I'm not posting them here. I will save you the embarrassment, but I'm almost ready to embarrass you!! Because one thing I don't like is when people lie. Thanks for admitting you went a few days after I moved out which was probably even more days considering you were closed over the weekend. So, you have to add those three days on top of the two or three days you stated. So, you're looking at almost a week later you went to look at the house which wouldn't be as accurate as my video in the final seconds I was there.

I like this place. It's a nice little place for a ski vacation. It's a little far from the lifts…read morecompared to places closer to town, but it is snowplowed regularly and has a spa operating all winter.