Dale, You if YOU are frustrated I am much more frustrated! I was actually being super nice here and fair, but maybe I should go back and remove a star and tell more things. Okay well Since Dale thinks this is "SILLY" let's look at FACTS not LIES. 1. I didn't complain about the side yard. I even stated SOME THINGS WERE ON US. To be fair and honest I didn't know about the side yard when we first moved in and it was because I asked one day and then I was told it's on us (which I had no problem with and I kept it cut). The week before I moved out, there was NO grass there. I forgot to check it the final few days. The weeds must have grown really fast!! So pls don't try that. You are specifically adding things in I didn't even mention. No! The landscaping was immaculate the entire time we lived there so don't lie and say you sent notices!! We never received ANY NOTICE the entire time we live there!! 2. No I STILL have not received my deposit until today!! And $450 for a small tiny area IS a rip off sorry. There's no excuse for that! AND Every landscaper I asked never even quoted me even half that much!! Try again. 3. "For the most part these were pretty good tenets". No..We were excellent tenants and you know that and you can go back and ask every landlord of EVERY place I've every place I've lived at and they said I was an amazing tenant and they all wish I could've stayed there! 4. The house was filthy, and my wife can vouch for that and I spent weeks scrubbing everything. I may even still have pictures so no it was not clean when we took over the house. 5. we literally BABIED that house! I can't begin to explain every situation nor all the issues we had while there! And even you guys admitting college students lived there and tore it up! 6. Oh and I also took MY OWN VIDEOS when moving in and when moving out. And the entire final week there while cleaning each area!! I also have pics and videos of the carpet cleaning. Oh and so forgot to add I was charged three extra days after moving out because it was the weekend. PLUS Monday I was ALSO charged though they had the keys in their hand (and re took ownership of the property first thing when arriving 8 am when they opened their office doors). Also sent pics /videos of putting the keys in their drop box. It doesn't matter if you take the keys Friday at 5:01 pm they will charge you the weekend plus Monday. Never had this happen before either! 7. I still don't believe any lightbulbs were out. Too bad I didn't take a picture or video Bcz when I checked all that they worked until the second I left!! I replaced everything else that broke or had normal wear and tear. So don't say I didn't take care of it. I HIGHLY HIGHLY RESENT THAT!! So you want to try again!? ** PLUS, Everyone can just read all the one star ratings here and see for themselves what type of place this is. I'm sorry I didn't read the reviews before utilizing them. Don't make the same mistakes we did!! You've been warned!! There's a reason they are known to be lousy and have bad ratings!! Okay final response to you here Dave, I am not here to gripe and I never do that. I refuse to keep going back and forth with you. These so-called videos you provided, doesn't even allow you to see anything.. as I said, I have MY OWN videos, pics and receipts with Dates/timestamps of BOTH moving in and moving out. I can send you pictures and videos PROVING that it was disgusting! It's like you really think I'm lying. Unfortunately some of the pictures and videos have gotten deleted over the year or lost and some I didn't take of everything but the tubs and showers that literally had black or white film and I spent hours scrubbing. The fridge and the oven was very filthy and I still have those pictures!We found dog hair in the carpets, floors and crevices!! So you're lucky I'm not posting them here. I will save you the embarrassment, but I'm almost ready to embarrass you!! Because one thing I don't like is when people lie. Thanks for admitting you went a few days after I moved out which was probably even more days considering you were closed over the weekend. So, you have to add those three days on top of the two or three days you stated. So, you're looking at almost a week later you went to look at the house which wouldn't be as accurate as my video in the final seconds I was there. read more

Very pleased with First Choice Property Management. We had a few bumps in the road with a push back in date move in, but management allowed us to move in anyway. I got to tell you that this place is awesome with spacious rooms, two bathrooms, new flooring, big backyard, and enough space to live comfortably. Everything I could ask for was provided, the process time to get approval took a while, but glad I waited to get approved. Thank you team At First Choice. read more

First Choice Property Management - Front living room - Property Management Near Me - Riverside, California

My experience with First Choice Property Management was wonderful, Very Helpful, Very Friendly and Professional. I would definitely recommend to anyone read more

Please read this entirety before deciding to rent from First Choice Property Management in Riverside CA. My experience with this management company was one of the worst renting experiences ever; a legit nightmare from start to finish. The problem with this particular company is that they try to cover bullet holes with bandaids, meaning they do not actually repair any of the maintenance issues, they do the bare minimum to cover it up until it becomes an issue again. And when you present the problem to them, it takes many different people and many different appointments to get it minimally resolved. The maintenance staff is rude, unprofessional and unknowledgeable in their work. The main property manager was extremely unprofessional towards me as well as saying inappropriate things which I will not go into detail in my review. Their move out requirements are very strict. Just to name a few of them ~ they require you to professionally deep clean the carpets and provide them with a receipt upon move out, replace all light bulbs, replace the smoke detector batteries, clean all light fixtures deep clean closet tracks, blinds and window seals and much much more. Their expectations are to have the unit in better condition than when you received it, ultimately saving them money in hiring cleaning crews. I hope whoever reads this and is considering doing any business with FCPM in Riverside on Arlington Ave decides to go another route with their living situations. You will be glad you did. read more

I was looking for one of my family members looking at riverside California. I found First Choice Property Management by accident. After talking to one of the staff, I received the property list. We found the right house and started the application. After the initial deposit and checking the property, we got the key in less than three weeks. It was a great experience and an easy process. Thank you read more

We were looking for a place for our daughter and found First Choice. She was moving out for the first time abd we were nervous. They have friendly, knowledgeable staff and answered all of our questions patiently and nicely. I recommend working with them if you are looking for a place. They're East going and helpful. read more

This is my first time renting a house for one of my family members. I found a house that First Choice was managing online. I contacted the company. It was easy to communicate with the friendly staff. After viewing the property, initial deposit, and checking our record, we received a call and were approved for the house. I recommend First Choice Property Management to people looking to rent. It was an easy process. Thank you, Shabnam Z. read more

WARNING!!!! If you're thinking about renting from First Choice Property Management located in Riverside CA. Please read this before signing an application and giving a deposit. First choice property management are money hungry, gouging, scammers. Each year I was charged an additional security deposit deposit range from $239 to $264 and also an inspection fee. The management company never came out to inspect the property but charged me $75 each year for inspection. My rent was raised 10% each year and I was charged a 10% deposit each year. I live on the property for four years. My initial rent 2019 $2395 4 yrs later $2900. When moving out they expect the place to look exactly how it was when you moved in or better. WHAT'S EXPECTED: change light bulbs, air conditioning filters, professionally, clean carpet, clean inside and outside of windows, window seals, disassemble ceiling, fan, clean inside & outside of each cabinet. inside & outside of stove and microwave. Clean countertops inside and out of each cabinets, also over the top of each cabinet. No chip paint on the walls no scuffs on the walls. If the following items are not complete they will deduct these things from your deposit. First choice property management expect you to have their property move-in ready for the next tenants. These meticulous cleaning demands is ridiculous and I felt harassed. I was sent on three occasions by email a document to sign & initially , that I would have all items on the list cleaned and repaired by move out. Quality of service: Poor maintenance work Sloppy maintenance work very slow to come out & repair. Only one maintenance worker to repair all the properties. I have another complaint, The maintenance manager Amanda very rude, Any time you make a complaint about repairs she automatically think you damaged it. The time to repair maintenance work ranged from two weeks to four months. Busted pipe in the wall took four months to repair, toilet leaking water, three weeks to repair. Ceiling leaking water two weeks to repair. I was always under the impression when you have a water leak, that's causing damage to the property, It should be repaired soon as possible. No!!! Not with First choice property management.. They waited until mold was present. The excuse for the delays of repairing the property in a timely manor is we need to contact the owners and wait for their home owners insurance to approve repair, which took months on multiple occasions. I'm trying to save the next renter, a piece of mine and money in their pocket. read more

Don't rent from this company. They are the absolute worst. Dishonest and unprofessional employees.

I am extremely satisfied with the folks at First Choice Property Management. When I was looking for a company to manage my property, there were the first to respond within the same day. They have been managing my property for over 12 years now, so that should tell you how happy I am with their service. Dale and his team have gone above and beyond for me on multiple occasions. From dealing with Home Warranty companies on my behalf, to dealing with the city code enforcement, FCPM has always looked out for me. If you are looking for a company to manage your home and ensure it is taken care of, look no further and give FCPM a try! read more

I was looking for a rental property for one of my coworkers in Riverside. I found the First Choice Property Management. They helped me to find the right property, and the transaction was smooth, and we found the place in less than 2 weeks. read more

If I could give zero stars I would. I have been a tenant of there for going on 3 years. I have NEVER had my rent late. My house is clean and well kept. Last year my plumbing was backed up, someone came out, fixed the plumbing and 3 weeks later I received a $300 bill. I argued with Lisa back and forth for 3 months. I would pay my rent on time in full every month but they continued to tack on late fees to th charge. The total charge ended up to be $700 and they threatened to evict us multiple times. Despite CA tenant laws which specifically states that eviction can not be based on anything besides unpaid rent. We ended up paying th $700 charge in full along with maintaining a perfect rent payment history. They also knew that my water heater was bad from day 1 walk thru and they never replaced it. 3 years later it finally gave in. They just now replaced it. Yaaay I have water pressure and hot water ! Now my a/c needs to be replaced but they continue to cancel my maintenance request stating that in triple digit weather th air will only cool th house 20 degree ... ARE YOU SERIOUS!?!?! And threatened that if someone's come out to look at th a/c and nothing is wrong, they will charge us $70 !!! ( Thats not apart of my lease agreeement) Plus this "argument" has been going back and forth via text, how professional ! They trully don't deserve good tenants like me and my husband. Can't wait until my lease is up. DO NOT RENT FROM THEM ! Add insult to injury they charge $70 fee for someone to come and check your house to make sure it's kept up and no one besides those on th lease live there. They call it a lease renewal inspection (ALSO NOT ON MY LEASE AGREEMENT) read more

The application was easy to fill out and understand. The staff were quick with updates and made every step a breeze. I'd recommend First Choice Property Management. read more

I don't even want to give them one star. 5 years renting - never late. water heater broke and it took them days to get it together. I had to follow up with maintenance 4 times a day to see what the heck was going on. Had the home professionally cleaned upon move out and they kept mire than 70% of the deposit for what!?! If you rent from them just kiss your deposit goodbye. NEVER NEVER NEVER will they get a referral from me. read more

Candace B, I would like to clarify exactly what happened about the mailbox key. It was a difficult situation only because your office lost the mailbox keys that I gave to you. My tenant advised me that his mailbox key did not work, so I gave him my mailbox key that did work. I had no problem doing that as I know that I gave 2 mailbox keys to your office and I knew that you could make a copy, which you did. It was mailed to me, but it did not work either. Then you got my tenant's key and went somewhere to make a copy of it, but it was a bad copy as well. THEN, WHEN YOUR OFFICE COULD NOT GET ME A DECENT MAILBOX KEY, DALE BEAVER TELLS ME THAT i DON'T NEED A MAILBOX KEY. The point is that your company could not produce a working mail key because IT WAS LOST! All this nonsense about how I cannot enter the tenant's mailbox is just a smokescreen for the fact that someone in your office lost the mailbox keys. I never got an apology either, read more

Inconsistent, dishonest, unprofessional and inefficient​ describes First Choice Management​. We tried to use them for a couple of our rentals and it was a nightmare from the beginning. Sadly, we ignored their bad reviews and that was a very costly mistake. Read their reviews and do your research. There are other management companies to chose from that will respect you as a client and respect your tenants. read more

Customer service is horrible!, I never get a call back even after they say they will call back amongst other things. As an owner of properties I would never recommend this company. read more

Potential renters BEWARE!! They take the money for credit checks from everybody! They don't tell you your in a pool of other renters. If this is important to you or not, it sure was to me. I don't want my credit to be ran multiple times. They will not call you back. This place doesn't DESERVE any stars PERIOD!!!! read more

Totally unprofessional and rip off. Their website stated different requirements for applications than what they actually require. They said their website is wrong but no changes have been made. The customer service person Ashley is rude and doesn't know what she is doing. It took 3 emails to her before in finally got an answer not from her but from her boss. I am moving in 3 days early in February and they are charging prorated rent for 5 days! I had to pay prorated rent for 2 non-existent days- for February 29 and 30th! Since we want the property we have no choice but to accept this and they know it. A total rip off company with extremely poor customer service read more

This update completes my experience with First Choice Property Management (FC). Jan 31, 2017 - BRIANA reviewed and processed my application (4 adult members) within hours of receiving them and called me immediately upon review (5*). We were qualified for the home we applied for but there was another applicant who was equally qualified. BRIANA took the time to call me and hear my offers to outbid the contending applicant (5*). Although we did not get the house we applied for I was very impressed with the personal courtesy this company brought to the process. I was emailed another home that was opening soon as an alternative option which included pictures and rental information of the new property (5*). If you have the opportunity to work with FC I highly suggest it. Each member of this team is friendly and willing to work with you individually under almost any consideration. I highly recommend FC as a leasing agency. read more

First choice property management where do I start, I applied for a vacancy 3 weeks ago today, during those three weeks I followed up every few days and would get told something different , first it was we are waiting for a response for management then it was you're approved we are waiting for rental verification. Even after me wasting time submitting all required documents and waiting a ridiculous three weeks they informed me through text someone else was approved and refunded me my application fee for the mix up. Don't waste your time applying here the leasing office is unorganized to say the least and is a joke save your $40 and apply with a company that will be honest and upfront with you during the application process l. read more

I had some problems with my tenants not paying rent for a long time. I met Dale in a business function & asked for his help. Thanks to Dale, my tenant is out & my property is back in good shape ready for rent. He is going to manage my property from now on. read more

5 stars! This company is very convenient, especially for my mother who's a nurse with a busy schedule. Visit the office, the staff was very friendly, and took the time to explain the leasing process! Thank you for a smooth process with my mother. We are forever thankful! read more

Shouls be a 0 star rating. This company is a bunch of crooks and will ruin your life. They won't fix anything, they won't replace anything, if they fix anything it's a half baked job and they end up breaking more things than what they fix. read more

The WORST and I do mean the WORST company that I have every dealt with ! Lies on top of Lies ! No responsibility for their mistakes period. Doing repairs that were NOT authorized, taking funds out of reserve with out permission! Forgetting to renew the lease with tenants for MONTHS with out taking responsibly for their mistakes and oversights. NOW that i finally gave them notice of being fired they neglect to let me know the tenants ( that were given a 5 months notice of not renewing the lease) DID NOT PAY THEIR LAST MONTHS RENT !! I had to reach out to the company myself after deposit was not made! TWO weeks after the rent was due I was not told ! Who does business in this manner ? They refuse to take any responsibility for their almost criminal and negligent business practices. I have filed a formal complaint with the BBB and will be reporting them to other agencies. I will ensure that this company is looked at very hard ! DO NOT USE if you value your home, your money or your good standing with your mortgage company as this horrible management company will NOT inform you in a timely manner regarding none payment. Also their contractors are the worst ! Costly repairs that do not hold up! UPDATE: I stand by my initial review as things have only gotten worse ! This company is nearly criminal in their dealings. I have filed a formal complaint with the BBB and encourage anyone that has had a similar experience to do the same ! You can leave a review and file a formal complaint. I trusted them to manage my home for me and what i received in return was a home in need of many costly repairs that I now would have to pay for due to the tenant they approved not paying the rent that was due in their last month ( their deposit only covered the actual rent as it was not enough for both). This horrible company takes once again zero responsibly for their lack of professionalism. I am going to have to sue them personally now even if there is a cost to me I consider this worth while if they are put out of business! They actually did the move out inspection with a FLASH LIGHT IN THE DARK !!! Left the air conditioning on for days ! If I did not go to check on the property myself it would have been running the entire time for weeks !!! I live out of town and this was the main reason I hired them ! The lawns was absolutely horrific and that is another fine I will have to pay to my HOA! They did not due diligence and inspect the outside of the property! Please BEWARE !!!! They are DISHONEST, SHADY, CRIMINAL SHAMEFUL! Save yourself the headache and your money ! I found someone else and he unlike this business have 100 % positive reviews ! "If one person tells you you're a horse , they are crazy. If three people tell you you're a horse, There's conspiracy afoot. If ten people tell you you're a horse,it's time to buy a saddle" read more

I thank those who posted the reviews. I signed a contract with FCPM in Oct. 2010 to manage a single house in Riverside. Because he has absolutely abused my trust, I filed in the DA office. The outcome is: Either I, or He will go to jail. To avoid any penalty needs my forgiveness. Gold bless America. read more

This management company is full shit. They web site is all lies. They said credit is not a big issue. But we got denied because of credit by Bre . I think she didn't want to rent to us anyway because it took her almost a week before we heard a answer and she kept giving us the run around.She very unprofessional. Stay away from this company. And Stay away from Bre lying ass. They get no stars from me. Unfortunately I got to give 1 star too post fuck read more

Do NOT rent from this company!! I read the previous reviews and figured that the people who complain are the ones to write reviews, however, I had the same experiences that the previous people did. This company is incompetent and unprofessional. They lied numerous times starting with when we looked at the property. We were told the leaning, rotting fence was already being repaired, naturally one year later after many many phone calls and emails to them, nothing. Nothing was ever fixed or repaired. Anytime a maintenance person came out to fix something else, they commented on how the fence needed to be repaired. We were even told by one of the maintenance employees to PUSH the fence over next time it was windy. It took weeks to have any of our maintenance requests to even be replied to. Numerous times a maintenance person did not even show up to our scheduled appointment. When I spoke to the maintenance 'manager' she told me she did not know of this scheduled appointment. This company has no organization and knows nothing about what is going on anywhere. When we turned in our keys after giving notice, the representative had her 2 young children in the room with her. They were playing with the keys and garage door openers. They were constantly interrupting the meeting with talking and other distractions. This is supposed to be a business, not a daycare. After we received our returned security deposit, there were many items that were not documented correctly and we were not returned the full amount we deserved. When I brought this to their attention, the same employee (who I believe is the owners daughter) who had the 2 kids in her office during a meeting before, was trying to get her child to nap in a pack and play in her office. Young children DO NOT belong in your office - hire a babysitter/daycare. You cannot work and take care of children at the same time in a 'professional' setting. Two days after delivering my letter regarding the security deposit, where I cited CA law that states they are required to itemize the cost of each repair, I received a response. By far the quickest they ever responded to anything. However, Last Choice refers to themselves as an 'agent for the owner' and therefore does not have to provide an itemized list of repairs. Basically they can charge whatever they want and don't have to show you any proof because they are not your landlord (even though they are). Last Choice does a move in video and a move out video. To their credit this is a smart idea. Be warned that our move in was 10 minutes, and our move out - 20. Double the time and double the details - of course. If you do rent from them, DOCUMENT EVERYTHING! Take a video of the home before you move in, include everything from window screens, trash, BIRD DROPPINGS (yes, they tried to charge us for bird droppings outside- we apparently control where birds do their business after we've vacated the property), closet doors/rods, towel rods, everything. DO NOT RENT FROM THIS COMPANY read more

One word: charlatan. They wanted $4,200 to move us in to a 2 bedroom 1 bathroom home. We have NO evictions either, and have excellent references! Even though we have the money, we feel that $4200 is extremely excessive, especially for such a small home. They didn't tell us any of this, of course, until they had our $35 "application fee." I called them and got the runaround until i point-blank demanded straight answers. They wanted ANOTHER $35 to tell me the bottom line (which is they wanted $4200 to move us in). Luckily, I was able to outwit the leading agent into giving me this information for free. I will never do business with them again, and do not recommend this place to anyone. read more

Ive dealt with many property management companies and First Choice Property Management is by far THE WORST. The five star reviews must have been written by a staff member from their company because I strongly disagree with them. Their staff is unprofessional, dishonest and extremely rude! If you have any concerns or issues with the property, they will not resolve them! And what is more frustrating is they don't return phone calls or emails! Read the reviews and save yourself the time, money, and stress. DO NOT rent property managed by this company! read more

ABSOLUTELY HORRIBLE to say the least. This place does not even deserve 1 star- if i could give them 0 stars i would. the staff is extremely unprofessional, rude & condescending. the employees here have ZERO customer service skills, never return phone calls or emails. dont be DECEIVED! read more

This company conned me of a portion of my refund deposit. They are liars stating a cable dish on the balcony belonged to me when in fact it was there when I moved in! They wouldn't believe me and sent me a move-in video that they claimed showed it didnt have the dish. However after viewing the video I actually saw the dish on the video!!! I told them to re-watch the video at 9 minutes into it and the dish was present. After that they wouldn't communicate back and used a lame excuse that they wouldn't be able to refund me my money. They should be ashamed! I am still shocked at the way they lied to me. read more

I am a property manager who worked with First Choice for a tenant reference. I readily provided information requested. When I needed help, it took me four phone calls on four separate days, multiple voicemails and messages with the front office staff to finally get a return phone call. I understand that some times hands are tied and the information requested cannot be released, however, it reeks of poor business practices when someone has to hound you for a call back. They will treat you well when they need something, but do not expect the same courtesies. read more

My review is long overdue... but its good to share so other people understand what kind of company that they are going to deal with. I was a landlord and I was their customer since they were still very small. Total with them 10 yrs. The first 4 yrs was great because they had this woman who was very responsible taking care my property. Things started to go down when the woman was no longer there and other people took the job and worked there. This company is full of LIES and dont take responsibility when they make mistakes. The people are also rude and cannot get the job done properly. The last several years whenever the house was vacant and needed new tenants, they gave only one or two options. When I asked for more prospect, they said none else was interested. I found out they lied about this until I fired them and advertised my own home. I had total seven families interested during my two days open house. Keep in mind the owner of this company also owns repair company... With all the negative stories that you read here and other web, think twice before you hire them. read more

By far the best property management company in Riverside. I've been dealing with them for years, and they are always professional, fair and honest. I really wouldn't recommend any other management company. read more

I have been a renter for 10 years now and have dealt with two management companies previous to this one. I told myself after the last property management company that I would only rent from direct landlords because my experience was so awful. When I seen the home I wanted which is the one I am in now, it belonged to this company. It's been two years now and I just adore their entire staff. All my needs as a tenant are addressed head on without making me feel like an inconvenience. Every service is basically 24 hours for tenants, and that is one thing I am not use to and is very appreciated. I recommend to this company to both owners and renters. read more

I am writing this as a property owner, not a tenant. I placed a property under their management, at the behest of my wife. I wanted nothing to do with a third party managing our investment home. Well less than a year in, the property started falling apart (at no fault of either tenant or management). I was dreading having to deal with a middle-person explaining and solving the various issues that aging plumbing decided to gift us all, right around the holidays, no less. All I can say is that everyone involved really stepped up and eased my stress level. The fact that I had to allocate resources to fix the problem was already giving me heartburn, I can't imagine what incompetence would have added! I am withholding one star due to the relative youth of our relationship, but will update lower or higher depending on how the duration of our management contract plays out. So far so good! read more

Do not use this company unless you want mediocre to not acceptable results. I've been trying to get repairs done to my house for the last six months. They finally came to my house to do the repairs and most of the work was not good. They sent a handyman but charged me contractor prices. Dale was a salesman through and through and when I emailed him to tell how unhappy I was with the results he didn't even respond to my email. He also said he could provide me with a custom built closet and then 5 months later said he couldn't provide what I wanted. read more

I'm a long-term client of First Choice Property and just love how they make my job hands off. Every time I've called or emailed they have been extremely responsive and even given me tax advice when they didn't have to!!! The staff at First Choice Property have maintained a professional attitude with their clients and I'm certain this is extended to everyone they come across. Thanks First Choice Property! read more

I have been with First Choice Property Management for over 5+ years. I have seen a big improvement in customer service. I am working with Lisa Allen on my eviction and she has kept me in inform to collect from the former tenant. I have also work with other members in the office and they have given me great service. I highly recommend them because they will take care of your property. read more