1. Pacific Bay Estates

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Suisun City, CA

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Pacific Bay Estates

4.4 (7 reviews)
Closed • 10:00 am - 3:00 pm

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Buyer's agent

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Country Estates, Inc - Country Estates Inc
 2280 Rockville Road
 Fairfield, CA 94534

Country Estates, Inc

(8 reviews)

My husband and I recently purchased a home in Napa. We have the pleasure of working with to a…read morecountry Estates agents, one for the seller and the other as our agent. They were both very courteous, accessible and professional, but I can't say enough about the level of customer service provided by Warren DeBary! Warren is one of the best in the business, he takes care of you like you were part of his family. He works with his customers on each step of the process, and if you've ever purchased a property, you know this process can be daunting! Warren is patient, very knowledgeable, and is quick to decipher how his customers communicate. My husband and I commute over three hours per day, and work 12 to 24 hour shifts, we don't have a lot of time to talk on the phone! Warren quickly realize this and work with us through text and email to get a lot of the work done and keep the process moving.... nights..weekends didn't matter! He was awesome! If you're looking for a top shelf agent contact Warren DeBary at country Estates immediately!

We recently purchased a home in Rancho Solano and our realtor Johnny Sy was outstanding. He…read morelistened to what type of home we hoped to buy, and he went right to work to find us that perfect home. He was very professional, and had excellent communication with us through the whole buying process. We felt like we were in good hands all the way from start to finish, and we ended up with the perfect house. Our family highly recommends Johnny Sy if you want to buy or sell your home.

Camellia Realty & Property Management - Camellia Realty Logo

Camellia Realty & Property Management

(21 reviews)

I'm a property owner of a condo and use Camellia to manage it. The prior tenant has ended her…read morelease and the property was vacant as the covid19 pandemic started and Camellia was working to rehab and improve the unit. During this period we had a number of issues where the condo was broken into and Charlie at Camellia was really on top of keeping the property monitored and secured, including putting up motion lights and a camera, arranging for windows to be boarded (and then repaired) when glass was broken and working with the neighbor who was also troubled by the situation. He also kept in good communication with me on the situation. As an owner you expect a property manager to vet renters, collect rent, etc but I have been quite impressed by the effort put in while vacant. Remember that a property manager is making no money in that situation, and they could have easily told me it was too hard to manage and left the condo in a pretty bad state. I'll mention that the reviews of property managers are tricky. Tenants who feel they were treated unfairly can easily skew the ratings and they're highly motivated to leave negative reviews. If you're a property owner considering Camillia please take into consideration that bias when selecting a property manager. Honestly, if the reviews from tenants are 100% good they may be too lenient.

My experience with Camellia Realty & Property Management was disappointing from the very first…read moreinteraction. When I called to schedule a tour, I was informed that every adult (18+) who might potentially live in the home had to complete a rental application before being allowed to view the property. While I understand this may be company policy and is legal in California, I found it to be an unnecessary hurdle. I believe prospective renters should have the opportunity to tour a home before being asked to submit personal information and complete an application, allowing both parties to determine whether there's mutual interest. When I asked why the policy was in place, I was told it "makes processing easier" if an applicant decides to move forward. I completed the application in less than 15 minutes, so that explanation didn't outweigh the inconvenience from my perspective. The customer service also left much to be desired. The representative came across as curt and dismissive, leaving me with the impression that my interest as a prospective tenant wasn't valued. I have stable employment, reliable income, good credit, and no eviction history. Although I submitted the required application, I chose not to move forward after learning there was a one-week wait to tour the property. Had that been disclosed during my initial call, I would not have applied. For those reasons, I decided to take my business elsewhere.

Pacific Bay Estates - realestatesvcs - Updated October 2026

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