Amazing service . Also staff was very friendly and professional. I can tell employees been trained properly Ash read more

Pacific Auto Service - Auto Repair Near Me - Los Angeles, California

I've been going to Pacific Auto for over 30 years. Jimmy has always been honest and never try's to take advantage of anyone.

The last honest mechanic in the city, Jimmy is caring, knows his stuff and is a true pleasure to deal with! I would highly recommend him to anyone needing auto repair service. read more

Jimmy is the man. I've been taking my 2008 Toyota corolla to him for the last year and am always quite pleased with his expertise and fair prices. Jimmy is a trustworthy mechanic and does excellent work. read more

Jimmy has been my mechanic for 30 years. He is honest, realistic and knows what he is doing. His prices are always reasonable and he will always take the time to show you what was done and all the parts that were replaced. He is respectful toward women and doesn't talk down to them. Parts are expensive right now but his work is a bargain. Go here!!! read more

Main concerns: Overcharged, performed service I didn't request, didn't perform the services I DID request, and quoted a male friend 50% less than me. And also oddly referred to some woman I've never seen there as a "stupid woman." Now, I have to take time out of my day to write a review that I tried to avoid for a couple of months, but no other choice now. I thought I had found a good, honest mechanic until I needed brake pads replaced and decided to get a tune-up too. I'll start with my biggest complaint: he charged me for a service I didn't request. He OVERcharged me for a service I didn't request. I then had a male friend call and ask for a quote on the same service on the same car - Jimmy quoted him 50% less than what he charged me. He gave me $40 cash back. Mind you- he charged me $80 and also didn't complete the full repairs that I went in for. The service I did NOT ask for- windshield wiper replacement. Windshield wipers were in my backseat to replace myself. So now I have windshield wipers I don't need and still paid for a service I didn't request, AND when I went back to get a partial refund, he blamed it on, and I quote, a "stupid woman." The number of times I've been in there and have only seen Jimmy and one other man have been...well, numerous. Unfortunate he's blaming the opposite sex and calling them stupid. Next, he only replaced one brake pad. My car is 10 years old with less than 90,000 miles. Jiffy Lube has been telling me for years I needed to have them replaced, so finally, when the squealing began and continued to get louder, I decided to bite the bullet and get them replaced- surely only a $400 or so cost, but not nothing. And with the car being a decade old, I figured - let's do that tuneup too. I tell Jimmy what I need and how I want her to run- he says, great, "$600 tops". Great! At pickup - it's $655.11. Okay, only $50 more. Fine. Jimmy goes on and on about how much work it was to change my spark plugs, which yeah, I'm not going to do it, that's why I took it to you and paid you to do it, JimmyI I do see a charge for windshield wipers, which sucks, but also I know that should only cost $30-$40 (free if you go somewhere and buy the $20 blades), so I leave. I get home and I see I've been charged $80...I'm furious. Livid in fact, luckily, I had to go to work. Unfortunately, I have a conscience and a dead dad, and I just needed to lament. So, my 70 or so year old co-worker and the dad of my boss became my ear- it's actually him who told me I needed to go get a full refund, leave a review, and never go back to him...this was three months ago. I really tried to defend Jimmy because he had also changed my clutch- expensive but needed to be done. Co-worker/boss dad says- "Ok," looks at me wearily, "I think you've been had, Honey." My response: "I know. Hopefully, it was only this one time." So, this is when I ask my friend to call up there and get the quote. He gets it and then tells Jimmy that he was asking on behalf of me. The friend says he could hear him sweating. Jimmy tells my friend he changed one front brake pad and evened out the other front brake pad. Again, 10 year old car, but sure- this could be a way to save me some money, though I don't know why he failed to mention this to the car owner and...well just continue on because I'll give a breakdown of the fees. Now, here we are today. 3 months later. My car is squealing louder than the screams in hell. I take it in there because I want him to replace the brake pad he was supposed to replace 3 months ago and I sure as hell won't be paying for that. The man looks at me like he's never seen me before. As a reminder- his tail was between his legs when he gave me $40 cash back - not a full refund on the service i didn't request that the "stupid woman" performed. But when he sees my car, I know he knows, because then he looked at me with a smug little grin and eyes that said, "stupid woman", which is why I'm here today writing this review. He tells me to come back in the morning- meanwhile, I know this man is planning to charge me full price- but what he doesn't know is I WORK MY A** OFF AND I WORK EVERY CHANCE I GET SO I CAN HAVE SOME SEMBLANCE OF LIFE! So I can't go back the next day or the next because I take work when I can get work. And I use my car for work. And I can't just go in and have a single break pad fixed. Now, yes, mechanics do up-charge on parts, so I figured I'd throw these numbers out for S**Ts and giggles. 1 brake pad - $79.48 Standard cost for 4 set $55-$75. Some other thing I can't read - $17.32 4 Spark Plugs - $62.26 Standard cost of 4 set - $10.99 Service Fees: Windshield wipers: $80 Brake pads, 2 front brake rotors, and tune up - He wrapped that all up to $380. Sales tax: 15.55 TOTAL: $655.11 Is it on me for not going back to double check all of this with a fine toothed comb- sure. But also, I've never felt so GD violated by a mechanic in my entire life. I deserve a full refund. read more

This shop is a true unicorn: competent, reasonably priced, and super honest. Jimmy is a great guy, and my 2012 Mustang is now running better than it did the day I bought it. I also went to him because my check engine light went on again and he advised me that Repairs were not necessary. I can't endorse Pacific enough and he has my business forever. read more

Jimmy is the man! You want an honest, competent mechanic who will fix your car and make you smile then look no further, this is your shop! Jimmy saved us $900 that another shop quoted us for a broken fuel pump. It was not in fact the fuel pump and it and it was a much simpler and less expensive fix. We are extremely grateful! Thank you read more

Pacific Auto Service - Jimmy is an honest and thoughtful and saved our camping trip! - Auto Repair Near Me - Los Angeles, California

I've Been coming to Jimmy for years wouldn't trust any other mechanic to work on any of my cars.

Jimmy is always fair and does such a good job! I can't say enough good things about my experience.

Jimmy was very helpful when I was having car trouble. Even though I have a car from the east coast with some rust, he was willing to work on my car which I appreciated. Highly recommend coming here! read more

My Partner Adam and I, Michael have been coming to Jimmy for over 20 years. He has repaired so many of our cars and always get the best of the best. He knows us well. Jimmy is such an all around GREAT GUY! Honest, reliable and does GREAT work. Adam and I love you Jimmy!!!!! We highly recommend this hidden Jem! Thank you for all your GREAT services!!!!!!! All the best, Michael and Adam read more

Jimmy is the best there is!!! He is the last honest man in Los Angeles!! He is always patient and kind and honest to a fault. I took my car to the dealership and they wanted to charge me $3,500 for "necessary" work. I took it to Jimmy for a second opinion, and after thoroughly inspected it he said "it's fine" and sent me on my way free of charge. My car has had zero trouble for a year since then. I will recommend him to anyone who will listen!! read more

Pacific auto did amazing work on my Mitsubishi mirage. I came in for an oil change and they noticed a leak that I had no idea was present. Fixed my car up super fast for me and got me back on the road same day. Quality customer service and pricing was well within my budget. I called around before visiting and other shops wanted a lot more for a simple oil change. 10/10 will definitely come back again and would recommend to my friends and family. read more

This review is 12 years overdue! When I first moved to LA, I had a rusty car from the East coast that was literally as old as I was. It was on its last legs, and Jimmy always made repairs at a fair price. But one visit, Jimmy told me, "Let it go." He somehow knew the car was sentimental to me, and I was hanging on to it as long as I could, but it hard reached its end. The point of this story is that Jimmy is an honest mechanic, and won't charge you for unnecessary fixes or hustle you into something you don't need. Jimmy is kind, fair, and gives helpful tips. I always enjoy my visits. He fixes things quickly, and the shop is just a couple of blocks away from Sunset in Sliverlake, so you can easy go grab coffee/tea/food while waiting. Thank you, Jimmy! :) read more

Jimmy is a good and honest guy. He isn't the closest to where I live but was near my work when I needed him. If I had another car issue at work, I'd come back to jim. read more

It 2022 and I'm still driving my 2006 Honda CRV. Should I get a new car? Probably - but Jimmy is keeping this thing alive and it still run great. He replaced the AC in June (2.5 months ago) and it went out last week. I figured "great.. new AC already busted? What's this gonna cost.." Well it cost $0. Jimmy took a look, realized two fuses had blown, and replaced them for free. If you've got car problems, talk to Jimmy. read more

Legit spot. To start, Jimmy is super friendly and accommodating. Within 5 minutes of being there, Jimmy was chatting with me like we were old friends. On top of that though, he replaced my car's entire brake system for 1/3 of what I was quoted at an otherwise-highly-rated mechanic on Pico in Santa Monica, near where I used to live. Trust the reviews. Jimmy is the man! read more

I didn't know what was wrong with my car and I came here for helped. After they reviewed it, they helped me figure out the problem. I'm grateful they didn't charge to check it out and have me advice on how to fix it. Thank you! I will be coming here for any car problems from now on. Trustworthy, honest, and very helpful. read more

Excellent service from a very nice man. Car trouble is highly stressful for me but Jimmy immediately put me at ease. I was worried and pressed for time with relatives due and he took care of my car quickly and without undue expense. He is near my house and I'm so grateful to have found him. read more

Jimmy has saved me once again! I moved out of LA and my Honda Accord could not be serviced for a oil change because the Oil plug threads were going. I took it to a place near me and he said $74 to change the oil pan which I thought was a great deal. I got the bill and it was $740. Jimmy said he would've installed a new oil pan plug for $50! I went back to the other mechanic and was able to get $400 back! I will never go to another mechanic again and will make the drive back into LA for my car repairs. read more

Bring old cars to him. Newer cars he doesn't know how to get past the parts and will leave a bunch of missing and loose screws. He is a nice guy. Mostly, but not competent with newer vehicles. Also, .. He didn't put the proper fluids in my car he lied. I've been coming to the dude for a number of years too. read more

Jimmy remembered me from many years ago, even though that was a different car. He immediately assessed what was wrong, and gave us a price on the spot (which was MUCH lower than the dealer, but also really fair.) He is cheerful and seems to love his work, we got the car one business day later with a major repair completed! Trust and honesty is the way to go. Use Pacific Auto Service. read more

I was a long time customer (8 years) of Jimmy"s at Pacific Auto. He provides fast service for a reasonable price. However; he works too fast and does NOT CHECK HIS WORK. He replaced the rear axles on my car and when it came back there was a clunk in the rear end upon acceleration. He wasn't sure but he thought it was the differential. I limped it to a suspension specialist, we put it on the lift and it was IMMEDIATELY OBVIOUS that he had NOT tightened the bolts from the drive shaft to the universal joint at the rear axle. Completely loose, as in a 1/4" of exposed thread between the nut and the u joint. So much space that it cluncked when accelerating. If I had stepped on it, on the highway I would have snapped the bolts and who knows what would have happened. He also put the lift thru the floor board on the driver's side and didn't notice and didn't tell me. He repaired an electrical issue only to find out a few days later that none of my notification chimes work, headlights on, seat belts, key in the ignition, etc. So, for basic repairs, A/C, electrical issues, lube job, things that will not impact your safety yah, you should be able to trust him BUT for anything safety related RUN AWAY, FAR AWAY read more

Jimmy is the best! I was recommended to this shop by a friend who has been coming here for over a decade. Jimmy is quick, honest, friendly and does a great job! My car had been giving me problems but Jimmy's work has ensured I that I havent seen him in awhile so I decided to drop a compliment read more

I had the misfortune of knocking my passenger side mirror off, + so for the past 3-4 months, it's been either awkwardly duct taped, rubber band contraption tied, or left dangling + scraping against the door of my car ... making weird whistling noises whenever I accelerated more than 40 mph. I made a trip to Jimmy at Pacific Auto in the early evening on a weekday to see what he could do to save me this time + to get a my back tail light fixed as well. He had plenty of other cars in the lot to be fixed, but he personally took care of me right away. Upon inspecting the poor, limp mirror, he smiled + said to me, "What did you hit? Some garbage bins or something?" ... Damn, how did he know??? -_- """"" He made a call to his parts people who told us it would be $200 for a new part, which wouldn't include his labor service charge to install the piece or paint to match my car. Being an honest mechanic, he knew that was too expensive + I agreed, especially since I didn't have much time. So I asked him if there was any way he could adhere the mirror back on in a way that was permanent but wouldn't do damage so that someday I could still get it fixed. Aaaand the unique solution he came up with? Screwing it on! Yes, literally drilling a few screws into the base of the mirror part. LoL! Unconventional + ghetto... but whatever. It's exactly what I needed so that I actually have a working mirror again. After fixing that + my tail light bulb, he only charged me $20 total for everything, + I was out of there in well under an hour. Awesome. He's everything you need in a basic mechanic... quick, reasonably priced, honest, knowledgeable, friendly + even creative. Thanks again, Jimmy! I'll be back again! =) read more

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My car's power window was damaged leaving the window fully open. I was in a rush to get it fixed as I had to leave town for a trip. I called a few shops for estimates, right from the get go, Jimmy at PAS was the only one who gave me a straight answer. When I took the car over to the shop I asked him about what I thought it could be and also about additional issues I thought my car had and he gave me very honest opinions and saved me some money by telling me not to worry about those other things as they would not affect my car's drive ability. He estimated the window at a lower price than originally mentioned (as the part turned out to be less), and completed the job within three hours, returning the vehicle to me on the same day! I could not be happier with the service. Plus: the car was impeccably clean and he was very nice throughout the entire transaction. read more

Jimmy has always been available in a moment's notice; reliable, honest, and capable whenever I have called. I no longer worry about the unexpected car trouble. Jimmy will handle it quickly and effectively with the best rates I have ever found. Once I found Jimmy, I have never gone anywhere else. Won't go anywhere else. read more

I came in here wanting for an oil change with my own oil. I plan to use my remaining Amsoil oil one last time and just go to the auto shops and just use their oil for the succeeding oil changes. But when I went here Jiffy I mean Jimmy said they dont do that and told me to go to Jiffy Lube instead. To quote him he said " We dont do that. Just go to Jiffy Lube Ok" . What the hell. From now on, you should call him Jiffy. I don't Lova Lova Pacific Auto Service! read more

I LOVE JIMMY. Jimmy helped me replace my front brake pads- I had boughten the pads earlier, and he helped me install them for a great price. After he finished, he noted that my wheel well was in horrible shape and recommended that I drop it off with him so he could fix it (I had been hearing a whirr-ing sound). It was a little expensive, but when I researched it online, I realized he really got me a good deal! He's honest and amazing. He's my go-to mechanic! PS. I ordered a cold air intake and I can't wait for him to help me install it :) read more

Where do I start? Met Jimmy through a referral. 12 years ago, I have had many problems with my cars. So I have not gone to see him much. But he doesn't try and up sell you or rip you off. These people who give one star are the odd anomaly. I think if your mad you're car is broken and have to come off some cash. You exude a bad attitude. He may not want your negative energy and deflects you away. But he is a good soul so treat people like you want to be treated. Cars breaking is part of life. So go with the flow. I live below the poverty line, really. So I made the mistake of going to well known mechanic for and expensive round one maintenance. Timing belt change and water pump. I thought it was specialized work. Because it's a Lexus But I went to Jimmy and the Valve sensors they wanted to replace only needed to be reset. The bushings they wanted to did need replacing and cost me about the same. But I wanted to see if the even changed the timing belt because I felt like the shop was shady. From now on gonna bring my car back to where I trust the integrity of the mechanic. read more

Jimmy is the best! He knows what he is talking about and I have never felt like he is taking advantage. He helped me keep my last car until she had over 270000 miles. As soon as I got my new used car, I brought it by for Jimmy's stamp of approval. He is definitely the best mechanic but also a good guy! read more

I will give you a few bullet points. Jimmy was a Certified Tech for Toyota before opening his business. I have been coming here for over 20 years. I moved 25 miles away and still come here. All of my family comes here . Just get an ETA so you know how long it will be, he is busy because he is great! read more

Great guy and great service he was the only auto shop that called me back. I had him give my car a look up and down before I headed back home to Seattle and here I am in Seattle I appreciate you man. read more

The best of the best of the best. Jimmy is an angel. There are no other things to say about it. He is one of the sweetest people I have ever encountered and has saved me many, many times. Thank you. read more

Wanted an oil change, came at 3:50, says they close at 5:30. Two guys were there talking in the garage and said they were closing early and I should go to jiffy lube down the street. read more

Jimmy, the owner, is a great guy who won't try to pull the wool over your eyes so he can "fix" something that ain't broke. He came recommended to me by a friend after I scoffed at the idea of spending $600+ to get my car the 80K mile checkup. Plus, Jimmy works on Volkswagens, which not every mechanic does. Even Pep Boys wouldn't work on my car without an appointment, and it was going to take all day they warned me so I'd have to drop it off at 8 a.m. and get it back at the end of the day. With Jimmy, I was pleasantly surprised. I'd put up with a lot of BS from other mechanics, but Jimmy told me on the phone it shouldn't be much more than $200 to do the necessary checkup/upgrades/whatever. And he was right. It ended up being more than expected because he replaced my spark plugs, but still it was only $261. Less than HALF of what another stupid mechanic quoted me -- the typical charlatan mechanics. Oh, and Jimmy worked on my car RIGHT AWAY when I brought it in, no appointment necessary! He was really friendly, too, so I will definitely come back if I have car troubles! read more

This is the only place I will take my car to. I should've done a review years ago. Been going to Jimmy for over 10 years. I have never met a more honest and sincere mechanic. Especially in LA. He's kind and honest. That's the best way I can sum it up. From 80s mercedes to Lexus issues, no quirks get by him. Don't believe the 1 star reviews. Those people are obvious problem customers to begin with. His services and quotes are beyond reasonable. Thank you Jimmy for keeping me on the road! read more

I live down the street from this place and was relieved to know a good mechanic is fairly close to me. I found him after reading the Yelp reviews and can honestly say Jimmy definitely doesn't want to screw you over like every other mechanic does. As a woman, its touch--mechanics stereotype and see us as suckers. For example, I went to a ritzy Silverlake mechanic (cough cough Hi-Tec) and they told me I had all these problems with my BMW and that basically I needed to put like 3 grand into. I was outraged and this guy didn't put my car on the dolly or anything just gave it a once over and came up with that number. I don't want to scrimp on car service, but that's just outrageous. Rewind to NOW. Jimmy is great. He is honest and won't charge me an arm and leg. I've been to him twice. Once when I had my service engine soon light on and the other because both my taillight sockets are deciding to pop out at the same time. For the first time, I was a little overwhelmed--the lot is small and there are like 4-5 cars all waiting for Jimmy to look at it. It's a bit hectic so my advice-go early and NOT on a Saturday. Jimmy looked at my car and said I would eventually need to replace a part that would cost $80 but that it was still perfectly fine. NO CHARGE. Then for my taillight issue, he looked at it and suggested I may need to replace them and to call a dealer or a price BUT to let him know how much they planned to charge and if it was too much, he would try to figure it out. I called Pacific BMW in Glendale and to replace the parts would be about $50 each, not including labor. I called Jimmy and told him the amount and he said "Oh no, that's too much. Bring it back and I'll do something." Basically he explained that the socket was not locking back with the car but that it still looked fine and in order. He put some tubing in the lock hole so it would stay in place and it has! For both sides! Only $20. I realize this is kind of a "jimmy-rig" (no pun intended) but I can't really afford an extra $150 on just taillights when dealers will always up-sale and up-charge me. PROS: Honest, affordable CONS: Jimmy is bit hard to understand so try to be patient. Also, it's crazy and a bit unorganized on the weekends so try to go during the weekdays. Since he's honest, I think he can be perceived as a bit blunt or maybe even rude (not to me). And as some other reviewers mention him being rude on the phone, I could see that...I think he's not hurting for business since he's so popular but bear in mind, it's only him and I think 2 other mechanics with tons of people wanting to see him. I'm not trying to excuse the behavior, but it's kind like how foreigners can be rude and blunt but they don't really mean to be--same thing. Final Thought: Jimmy is a good mechanic...for right now. I know my car is expensive and has expensive parts and it likes to all fall apart at one time so I need to cut costs while still making the car safe to drive. He is honest and will get me the best deal and wants to save me money. But, I may be jimmy-rigging my car only to be paying for it in the end for some larger repairs. ALSO NOTE: Jimmy did not pay or solicit me to write this. read more

I'm dumbfounded by a $0 bill coming from a mechanic. The Story: I woke up to a car that wouldn't start. After getting my car towed to Jimmy upon recommendation from a friend. Jimmy informed me my car was working perfectly and after a close inspection had nothing at all wrong with it. Just to be safe, I asked him to keep the car over night to see if it would fail to start the following morning. The car started without any problems. Fully expecting a "diagnostic test" and "housing" fees, I took a Lyft to Silver Lake to pickup my car that afternoon. I asked Jimmy what I owed, bracing myself for the worse. He told me owed nothing and my mind was blown... I'll definitely come back once my car develops actual problems. P.S. He even put air in my tires :) read more