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    Pacific Auto Body

    1.0 (2 reviews)

    Services - Pacific Auto Body

    Bumper repair

    Auto frame testing

    Auto steering and suspension repair

    1 More Service

    Rear-end damage

    Pacific Auto Body Photos

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    7 years ago

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    Metro Auto Body & Sales

    Metro Auto Body & Sales

    (11 reviews)

    Karl was great! He understood what repairs I needed and didn't try to upsell me at all. They made…read moremy beater car drivable and even checked the fluids and made my hood close better free of charge. They were fantastic and very fast. Would highly recommend.

    I don't usually leave reviews, but I feel like people should know about the TERRIBLE experience I…read morehad with Metro Auto and the owners. My car was in an accident and the trunk wasn't fully sealed. One of the owners gave me a quote and said they could get the trunk sealed. When I came back later in the day to pick up my car, it was in worse condition than when I left it. The trunk was not sealed, it had a hard time opening, there were plastic shavings all over (idk what they were cutting without talking to the customer first?), AND there was a 3in strip of paint that was chipped off along with a little bend in the metal. When I told them that paint damage wasn't there before, they didn't believe me until I proved it with pictures I had luckily taken before. After going back and forth they said they would fix the paint damage and return the car to the condition it was when I brought it in, but I would need to go to a different shop to have the original problem fixed! They told me to come back the next day to pick up my car. After I left, I forgot something in my car so I returned to get it and overheard the owners swearing about me and my car! Also, of course they didn't spend the time or effort needed to fix the paint damage they caused and they only painted the few damaged inches leaving it slightly mismatched from the original paint. Overall, very unprofessional owners, and the work they did made my car worse than when I had originally brought it in.

    Tomlinson Autobody & Paint - Dirty door

    Tomlinson Autobody & Paint

    (8 reviews)

    I'm not sure where to even begin with how terrible of an experience this shop was. My car was rear…read moreended and the other persons insurance said this was one of their vetted shops so I brought it to Tomlinson. They said to bring in my car the next Monday as that's when the parts they ordered would arrive. Between that time and the next Monday my car began to have overheating issues which I thought could have been caused by the crash, because of that I told them I would need a tow. They said they could tow it that Monday, but did not get it until that Wednesday. Regardless of that, a month goes by when this was originally supposed to take a couple weeks max. I didn't receive any updates from the shop so I called to ask when it would be finished, they gave me a date and on that date I called to ask if it was done. Each time I called they would move the date back along with telling me they would give me status updates as it was being repaired. I never once received a call from Tomlinson getting an update. I was given at least 4-5 dates when it was supposed to be done and it was not done on any of those dates. The car was brought it in the middle of August and I did not get it until the end of October. The day I got my car they told me they had taken it to a mechanic and that it shouldn't have any overheating issues. I drove my car away and within 5 minutes it began to overheat. They also left the driver side door interior covered in dirt, picture included. The one good thing I have to say about Tomlinson is that the repair did look good as new. However due to the terrible communication, the repair time taking weeks longer than I was told, and the interior being left in the state it was, I would not recommended this shop to anyone.

    With all the supply and demand issues I was expecting it to take longer. I brought my jeep in after…read moreI was rear ended heading up to Brighton on the 23rd. I stopped in on 27th so they could assess the damage and they told me that the muffler was hitting my tire and I couldn't drive it, they called enterprise car rental and had someone come pick me up and get me setup with a rental. I received a call on the 14th right before closing saying they had my car ready and they'll be open on Monday to pickup. My jeep looked exactly like it did before the accident and he said I was all set, nothing else was required on my end. Super easy and painless process. Best of all that my parts actually arrived months before they estimated.

    Cascade Collision Repair

    Cascade Collision Repair

    (28 reviews)

    Scott and Lacy at this location helped me so much. I had two vehicles come to this location and…read morethey did outstanding work with both of them. I also have custom paint vehicles nearly every time and they get my paint perfect every single time I would trust them with seriously anything these guys can handle some pretty intricate vehicles. They are BMW and Porsche certified and I am a perfect example of that. thank you so much Scott and Lacy for always being so kind and having a smile on your face, you guys were so quick to get back to me with my questions and you got my damn thing out in less than a week!!! Yourself I don't know what does I would give a 10 star experience to both times I showed up for work to be done.

    The process is incredibly frustrating and poorly communicated. You drop off your car thinking they…read moreare about to begin, but that's not actually what happens. After 5 days of your car sitting... They submit an initial estimate to your insurance, then wait for approval. After that, they finally bring your car in and start tearing it down -- in my case, about a week after I had already dropped it off. Even more frustrating, they still didn't have a clear or final estimate after all that time. So your car just sits there while you're left in the dark about what's actually happening, what it's going to cost, or how long it will take. There is a serious lack of transparency and communication throughout the entire process. If you value your time and want clear expectations, I would strongly recommend going somewhere else.

    Pacific Auto Body - bodyshops - Updated May 2026

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