Domenico's shop was able to help us with a hood that was dented from a car wash incident.. looked…read morelike a tree fell on our car! After a very friendly visit, Domenico held onto the car and kept us informed on when parts would arrive. Although let's delayed, he kept us up to date and very professional playing intermediary with the car washes insurance team. Once parts arrived, he was able to fix the hood and get the car back to su the same day! Hood looked brand new and he even buffed out some scratches that occurred around the hood as well.

Dropped off my car to have collision work form a boulder hitting the back passenger side and Rico…read moremade the experience easy. He dealt with the insurance company and had the car ready in a few weeks. When we picked it up I noticed a slight difference in paint and Rico said don't worry bring it back. Since we were missing a piece and he called me as promised once he received it. I brought the car back had some touch up done, the piece was put in and car looks new again. It was a pleasure working with him. He's very professional, nice, and down to earth person. Would recommend him to friends and family.

I had a dented bumper. It was to take 3 days to repair for $1000…read more Now it is 10 days later, the repair costs $4000, they have taken 2 days to "calibrate" my bumper, and the last 2 days "washing" it in the rain. **** I just want my car back - not 7 days late and at a 300% markup. **** Services Painting, Body & Trim

Great service. Great communication. The work looks fine and time will tell. They even offered to…read moretake my rental car back for me.

Went in for a muffler and was told to try one that they recommended and to bring it back if I was…read moreunhappy. Drove home and my entire exhaust system was rattling. Contacted them as soon as I got home and told them I needed to get back in to get the muffler I wanted and have repair work done. A week later I finally was able to get the muffler ordered and scheduled three days after that. Arrived and had my muffler replaced and reminded the person at the front desk to check the rattle for the rework and warranty work and 30 minutes later the technician handed me my keys and said he didn't know anything about the rattle and to try just driving it and see if it was any better. It's not. I'm not driving down a third time for one muffler. I have now contacted another mechanic to do the rework that Kent's muffler was supposed to do and forgot. Poor communication, sloppy work and as of Friday, May 22 their telephone number says they have a voicemail that's not set up and they can't even be reached.

I needed an emissions test while in the area and was recommended to come here…read more The woman at the front desk was super friendly and able to get my car in right away. While I waited, she was kind enough to turn the heater up a little bit, as I was freezing in there. The emissions test was done very quickly and the guy that did it was just as friendly. I'd definetly consider coming back for here for any other work needed

It was easy to schedule an appointment, Chris and his team are very friendly and did a fantastic…read morejob. I loved the text message keeping me in the loop and my car was ready before promised! I recommend them to everyone that needs body work done!

We stopped in last week to get an estimate for repairing our vehicle after we rear-ended another…read morecar, causing a few thousand dollars damage to the other car and resulting in bumper scratches and apparent asymmetry around the headlight on ours. Manager Danny evaluated our car and noted the scratches were minor, but would be expensive to repair and, just using his fist on the plastic part of the bumper, completely fixed the asymmetry around the headlight - after that, even a with a close look at the front end, the damage was virtually invisible. He also carefully inspected under the hood and front end with a flashlight and said he could not see any evidence of structural damage - bottom line: due to the damage to the other car, we were expecting and ready for a big bill to fix ours - Danny not only fixed the most visible result of the accident for no charge, he talked us out of doing more repairs and saved us a bundle. That is integrity! If we ever have another need (hopefully not), this will be our "go to" shop and we'll ask for Danny!

I had a great experience at this shop. I only spent $100 to fix the gap in my front bumper, while…read moreother places--including a Toyota dealership--quoted me $300-$400 for the same issue. It turns out the problem was just a bracket, and they accurately diagnosed it right away. The team here is very professional and honest. They didn't try to upsell me or suggest unnecessary repairs. Instead, they quickly identified the exact problem and fixed it at a very reasonable price. Highly recommend this place if you're looking for trustworthy and skilled service!

Great dealing with Johnathan and the crew over there. The service was 5 The quality i will give 4.5…read more due to a couple things I found after we were done. The good! 1. The silver metallic paint on my 2016 Mustang is not easily matched. They did a superb job painting all panels (both fenders,new bumper and hood) The shine and sheen are correct. 2. The wheel was refreshed by a guy they had come in, and he got it wrong both times. Johnathan was so good in getting a brand new wheel quickly. 3. I was dealing with a third part who was paying out of pocket to repair my car and the Valet team did an amazing job on dealing with the paperwork! 4. They did a super job detailing the vehicle before I got it back. The not so good. 1.The headlights were both replaced and they failed to adjust them. When I drove home they were pointing in completely different directions and not even close to correctly. 2. The bumper assembly was replaced and they didn't detail before painting. There are literally tabs and rough mold markings on the ends that should have been ground before painting. Small detail to some people but noticed by me. 3. Overspray on the windshield and gasket...should have been caught while detailing Overall as I said a 4.5. If heaven forbid I ever need another body shop, Valet will be my choice!

I had a great experience with Rusty and Torque and highly recommend them to anyone looking for…read morereliable and honest automotive service. From the moment I arrived, the staff was professional, knowledgeable, and transparent about what needed to be done. They took the time to explain the issue clearly, provided fair pricing, and completed the work exactly as promised. No upselling, no surprises--just quality work. You can tell they genuinely care about doing the job right. The shop is well-organized, the turnaround time was excellent, and the results exceeded my expectations. It's hard to find a mechanic you can truly trust these days, and Rusty and Torque has definitely earned my confidence. I'll be coming back for future services and recommending them to friends and family.

Took an Audi to them for timing chain concerns. They misdiagnosed the issue and then completely…read morebricked my Audi SQ5. It ran when I brought it to them, and it had to be towed out of there. They STILL tried charging me for the repair work but I refused. 0/5 stars.

Called last minute at 9 AM and was able to get in at 10:30 for a complimentary inspection since my…read moreForester is about to hit 100,000 miles. I only waited about an hour total, which was amazing considering I just called in that morning. After the inspection, Matt from the service team walked me through everything with my car, answered all my warranty questions, and made sure I understood everything. He was professional, kind, and never pressured me into getting any services done that I wasn't comfortable with at the moment. Really appreciated the honesty and great customer service!

When I decide to move on from my Subaru, I will not be coming here. Terrible service every time I…read morecome here for oil changes and any service. No they just try to up sell. The people at the cafe always act like they are being put out when you ask for anything. The woman today even complained to her coworker about it...

Rob at Russ's is amazing- he is so kind and caring and just knows how to make your day. The quality…read moreand value is definitely there! Free estimates and truly honest' Highly recommend!

I very highly recommend Russ's Bodyworks! High quality workmanship, great prices, and fantastic…read morecustomer service.