Another company offered to do our encapsulation for a lot cheaper but gave us the runaround for…read moremonths, lied to us repeatedly, and never got the permit to do the work. We were so frustrated! We figured out that our county's website has a record of all of the permitted work done in the county in the last 3.5 months, and you can sort by project. It also lists the sq footage of the project and the cost. We could see that Kefficient had done the most permitted projects in our county and they had a fair and competitive price compared to other companies who got their work permitted. We ended up deciding to work with Kefficient. What a world of difference! They quickly got a permit and did the work and had it inspected and it looks great. What a relief after such a poor experience with a different company!

As promised, I needed another encapsulation for a new home(but like built 1917) I bought it with a…read moremere vapor barrier and known terminate and moisture issues. The urgency of the work that needed to be done was honored, and end result was even better than my first one!! This was a far more difficult project, and unfortunately, I couldn't be on site during the project. The daily updates with photos and exactly what was worked on (the before and afters) I got was beyond expectations, 1000% to the crew. The light near the dehumidifier is game-changing and they even gave me a moisture monitoring device. When I learned how cool it was, I asked if I can have one for my 1st house, and they offered it to come brin git by(free). Bonus when the technician came to install, he noticed some dropping insulation and just fixed it. This is why I love this company and will always call them for my needs and highly recommend them to anyone.

We had a $27k contract for JES to stabilize the foundation of our garage in Charlottesville and to…read moreaddress water that would seep into the basement during heavy rain events. The main work was done very well and professionally. The contract, however, also called for drilling a long hole into the end of a wall through multiple cinderblocks to drain the water intrusion that was getting specifically into the basement's stairwell wall. There was no other access point to the bottom cinderblocks of the stairway wall. It was a clever solution written into the contract, and the provision specifically stated that JES would bring a 36-48-inch masonry drill bit in order to drill a hole long enough to accomplish the goal. After the team completed the main work, we pointed out the need to finish the job by drilling this hole, but they did not have such a long bit with them. We then reached out many, many times over many months to get this hole drilled. Most often we were met with silence, but when we ultimately have gotten a response, the person would say, "Sorry, we will get that done." Twice, JES workers have actually shown up -- but without a long drill bit. They would then look at the situation and understand why the long drill bit was needed, say they would arrange for it to happen, and then radio silence. After we posted a longer version of the story as a review, apparently higher-up JES management people got involved and pretty quickly sent someone out with the right drill and bit to finish the contracted work. Presumably, some HR training has happened also and given that the job is now complete with the vast majority of it having been done well and in a timely manner -- I've now upwardly revised my rating.

They did a great job on my back corner of my foundation, was sinking and they installed piers, 3…read moreyrs later still no issues. They stopped by for an annual service will be doing my crawlspace next.

Robbie was absolutely a wonderful person to work with. He was down to earth and very no nonsense…read more He explained what needed to be done in my mother's basement so we could sell it. His crew did exemplary work and I will definitely be calling him for the work I need done in our home crawl space.

From the owner: Virginia Basement is a locally owned and operated contracting business, right here in the Richmond…read moreMetro Area, that specializes in basement waterproofing. We are passionate about providing the absolute best service to each home and homeowner we encounter, because we understand just how important your home is to you. We pride ourselves on our excellent customer service and use of cutting edge industry technology. So if you are having trouble with your BASEMENT, CRAWL SPACE, or FOUNDATION we can help you.

Timberlake Contracting installed a concrete sidewalk for me and I couldn't be more please. They did…read moreeverything they said they were going to do and more. They showed up on time each visit and did an excellent job. I called several contractors, got 3-bids and they were very competitive. Now that the job is complete, I know without a doubt that I chose the right company. Don and his team were very respectful of my property. I will definitely use them for any future needs and highly recommend them to anyone who could use their services.

Mike has many years of experience working in the Fan and repairing masonry. He's also done historic…read morerestoration work. We hired him to repair the parapet wall on our roof of a rental property and his team did a great job. It looks amazing and almost brand new. (See before & after pictures) We received three separate quotes and the big thing I learned is that it's extremely important to use lime mortar when repairing an old roof/mortar. If you use something different it can cause water drainage issues and other concerns. I was only able to find two people in Richmond who use lime mortar- Mike and one other company. Both quotes were fairly comparable but I decided to go with Mike based on his many years of experience. I'm extremely thankful I found him and wouldn't hesitate highly recommending him and his team. They also cleaned off the roof of debris that had fallen on it from nearby trees and pointed out some other areas of concern that we may want to address.

Un happy customer with Reliable waterproofing and Masonary…read more I have posted pics above of the drainage system rheu pit in. This was the dau after completion it rained that night and the water was not draining. Contacted company refused to fix.

Upon our basement continuing to leak with heavy rainfall we desperately needed a sump pump…read moreinstalled to help mitigate potential damage. We reached out to S&S Waterproofing due to them being a local small business. They were so professional, timely, communicative and punctual. The crew was respectful while working in our home and they did a great job cleaning up all the scraps and debris left from the job because our drywall needed to come down and concrete needed drilled through. They quickly realized we needed footers as we are in an older home and there weren't any. They had the materials already available and only charged a small portion additional. I'd definitely recommend this company for anyone looking to have similar work completed!

Crew worked hard. Customer service could have been better. Looking forward to next rain to see if…read morerepairs took.

Won't respond to us anymore. Mailbox full. Texts..... no response. Quoted us $10,000. Charged…read moreus $14,000. Kept saying it was taking more concrete than he thought. Had a Crack in the concrete walkway. He fixed the Crack but SPRAY PAINTED it! See picture. He promised to come back in a year to reseal the walkways. Again. No response.

Roman Masonary has saved me thousads Dollars. I had some…read morecracked bricks on my extirior crawlspace wall. Three experts did checking and inspection ; gave quatation ranging from $ 19000.00 to 27500. RomanMasonry representative came did the inpection and reported that these cracks were resulting from loose cinder blocks. I was surprised by the such big differance in price.s the worked progressed; I was informed the cause for the loose blocks was caused by the roots from the trees near; there on charge for taking care of that. Now dec 2024 it was over 3 years and no problem. I called the back and gave them bonus good and honest work. I highly reccomand Roman's Masonry. I rate them ***** . S.D.

The is the second time I've had them over. This time Zach advised me that my house foundation still…read morehas a clean bill of health. And just like the last time they came over, they provided an analysis and a thorough explanation about what the current state is, what I can do to keep things tight, and what I can expect if problems arise. Stable Foundations is one of those rare businesses that provides this service for free, and they do not try to sell services that are not needed. So even though I didn't need them, Zach assured me that they will continue to offer this service and talk to me as needed. I am confident that if I did have foundation problems, they would provide great results for a reasonable price, so I would highly recommend them for anyone who is concerned about their foundation.

Kavie Thrift at Stable Foundations is amazing. I sent an email to the general inbox one night, and…read morereceived a phone call from Kavie the very next morning. Without hesitation, he inspected the crawlspace that morning and provided a thoughtful evaluation of what needed to be done. Kavie provided a fair proposal to address the problem. But, as a testament to his honesty, he also disclosed that the problem may not need to be addressed at all if sufficient time has passed to indicate that the settling is complete. No pressure or sales tactics: just good, honest advice -- for which Kavie did not charge me a cent. I'm grateful that my inspector referred me to Stable Foundations as an honest and effective firm. Kavie is the first and last person I'll call when it comes time for a foundation repair. I highly recommend.