If I could give this place 10 stars I would. They have it all, from efficiency down to the amazing…read morehospitality. I came in today emotional needing plastic frames and Felix showed me the most amazing customer service I've ever experienced. He attended to my needs and really showed his empathy and compassion for helping people. I waited no more than maybe 15 minutes from the minute I stepped into the door to when the glasses were ready! I would definitely recommend this establishment to anyone in need of glasses!

I had an excellent experience getting my glasses repaired here. The staff was incredibly friendly,…read moreprofessional, and clearly knowledgeable about what they were doing. They fixed my glasses quickly and made sure everything fit perfectly before I left. What really stood out was their attention to detail and willingness to help--they treated my small repair like it truly mattered. My glasses feel as good as new, and the whole process was smooth and stress-free. The fees/charge fee, kind of high but worth it somewhat. I'm just so happy they fixed my glasses fast and new like. I highly recommend this place to anyone who needs fast, reliable, and high-quality glasses repair! #spreading the word to everyone and anyone (family, friends and anyone who needs their glasses fix) Thank you to the owner for being so welcoming and helpful. We appreciate you ! Sharing and spreading the word to my whole family and friend's...Best in the valley! Super loves!

Incredible luxury eyewear, finally here in palm springs! The…read morebest selection of high end frames with one of the best experts I've ever experienced...Brian is a Gem! He has such a warm and talented approach to helping find the perfect frame, and he repaired an old pair of glasses for me complimentary. This shop carries something for everyone from the basics to the hand crafted from around the world. Such great quality and selection. Highly recommend. I'll be a new loyal customer here, love this shop!

Absolute five-star experience! I brought in a pair of Christian Roth sunglasses with a tricky hinge…read moreissue, and Judy was incredibly knowledgeable and helpful. She used her expertise to perfectly realign the frame and fix the hardware, all while being incredibly friendly and welcoming. They have earned a customer, and I will absolutely be back when it's time for my next pair!

STEVEN is the best! I bought a frame with him a while ago,…read moreand he was ultra-fast on having a new one shipped under warranty and replacing the lens for me when the old frame broke. He literally solved my issue in two days! The place is great and the frame options are really nice. I'll certainly go back for my new pair of glasses. Thank you again, Steven!!

While on a work trip, we had an eyeglass mishap and Phil was very welcoming and had the glasses…read morerepaired in a matter of minutes. Of course with his amazing displays of some of the most unique and classy frames, we stayed and now I know where to go for all my eyeglass replacements. The store is very impressive!

Kim is amazing! The staff are super friendly and very helpful. They have a great selection of…read moreeyeglasses and sunglasses - I can't wait to get my next pair from there!

I had an eyeglass emergency and stopped in today to see if I could get it fixed. The young lady…read moreworking the desk could not have been kinder. She was unable to permanently fix them but offered a temporary solution at no cost. "Happy to help" was her response when I asked how much. Very much appreciated. If I lived here full time I would definitely patronize this establishment.

An incredible surprise, gorgeous luxury selection!…read more I've been searching for an optical shop with high quality frames and knowledgeable service, Brian is a gem. I was able to select a perfect fitting new frame as well as have 2 of my old frames updated with new lenses. And as a bonus for no cost, he was generous enough to repair and fit my old frames perfectly. Prices are fair, selection is fantastic, with a warm inviting experience. Highly recommend, I'll be a loyal customer here going forward. So impressed!

I had walked by many times and finally decided to stop in and see what types of frames were…read moreavailable. I was helped immediately by a very friendly sales person. I'm sorry that I never asked his name. I was very pleased with the selection of frames and, as soon as I said that I was looking for readers, I was shown the perfect ones! In addition to the style, I was told that I could change the color... which I did! This was by far the easiest process for choosing frames that I have ever experienced. I am so happy that I decided to check them out. I can't wait to get my new glasses! If you are in the market for new frames, I would definitely give Be Seen a try!

I got my last pair of glasses at Opt !! They are very…read moreprofessional there. Philip was very helpful, as was the optometrist !! very happy with my glasses and the service I received

There simply isn't a better optometrist anywhere and Todd, in the front of the house, is super as…read morewell. If you need someone for your eyes I strongly recommend OPT!

I wnat to thank DVO for thier wonderful customer service and thier real feeling of being part of…read morethe community, The art in the office is stunning and done by a local aritist...really amazing. But more amazing is the WONDERFUL customer service i recieved from Kris. He really went 'above and beyond' in repairing and adjusting two of my glasses. They now fit perfectly. Kris is a wonderful ambassador of Desert Vision Optomertry. I will always be a client of this business.

Came to Palm Springs over the weekend from Long Beach, California. Lost a screw from my current…read moreglasses and brought them in to have them fixed. Staff and crew were so friendly and helpful. Also Kris, helped in identifying another pair similar to my current glasses. Not only did they fixed my current glasses, ended up buying a new pair similar to my current old pair. Best experience ever! Highly recommend this place.

Amazing customer service. I brought ny vintage Dior…read moresunglasses in to be fixed. The frame was cracked. They sent them off to another company to have the frames fixed but sadly , that company ruined the frames for life . I was devastated. These glasses were my favorite glasses I've ever owned and I paid a small fortune for them at a vintage eyeglass shop in LA years ago. What they DID do was somehow find another pair of the exact same Cristian Dior vintage frames on line , bought them for me, and then replaced the lenses . I only paid for the lenses. These frames are in better condition than my last ones ever were . Couldn't be happier and the owners couldn't be kinder . :)

I have always believed that success in business is tied to the ease of doing business with…read moresomeone... That's a combination of customer service and quality delivery for the task at hand... This optical shop does craftsman level work on their classes... I recently no longer have need for my prescription so I took my favorite frames to them to exchange them for regular sunglass lenses of varying darkness and shade... Everything was delivered in timely manner for what I considered to be much more than a reasonable price... The people there are very friendly and pay attention to details... I'm recommending them whenever I can...