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    P I Nails

    1.0 (1 review)

    Services - P I Nails

    Nail fill-in

    Toe nail fill-in

    Hand nail fill-in

    13 More Services

    Hand and toe nail fill-in

    Manicure

    Manicure and pedicure

    Pedicure

    Nail polish change

    Toe polish change

    Hand polish change

    Hand and toe polish change

    Nail polish removal

    Toe polish removal

    Hand polish removal

    Hand and toe polish removal

    Nail repair

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    9 years ago

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    UV Nail & Spa

    UV Nail & Spa

    1.0(1 review)
    2.4 mi

    I just moved to Lillington a month ago when I walked in and inquired if they take walk-in's for…read morepedicures. I said this OUT LOUD, that I had never been to their nail salon before, and registered on their computer system, told them that I just needed a simple black polish for my toes and waited a few minutes for my turn. The salon wasn't too busy so the wait wasn't any longer than 5 minutes. Cindy was my tech. I chose the Chocolate pedicure ($60), and was looking forward to the foot massage, most of all. Cindy drilled off my existing nail polish from my previous pedicure I had done elsewhere, which I thought was odd, figuring nail polish remover would be sufficient She told me I had on gel polish, and I told her it was not gel polish, I've never had gel polish on my toes and she told me "no, it's gel polish". I had previously been going to the same nail tech for years and I know for a FACT that it wasn't gel polish on my toes! I was in no mood to argue....Yet. So it was time to apply polish to my toes, the polish goes on, the lamp goes over them and I mention " oh- Gel polish?" Cindy says NOTHING. THE pedicure continued, with individual sized, PREVIOUSLY opened packets of chocolate scented products and with the stone exfoliation & sugar scrub or whatever it was... I guess she called THAT the massage, all the while my feet were in plastic bags with some kinda goop inside them. No massage of the feet what so ever! I questioned Cindy about the lack of foot massage and she picked up the timer and said "see that's it and we're very busy." It appeared that there was about 1 minute left. I have no idea what she was actually timing. That was it! The pedicure was over, I went to the front desk to pay and to my surprise, the charge was $75! A $15 up charge for the black gel polish she applied to my toes. At no time during my visit did she inform this NEW customer that there was a $15 charge to apply gel polish to my toes. There were no signs posted anywhere, either. I pointed this out to Cindy and she said "oh yes, it's $15 for gel polish. I told you!" No, she did NOT! Cindy then pointed to all the other customers individually and said see? They all know! I told her that it's great that they all know that there's a $15 up charge for gel polish, they're not new customers, am I right? But I have never been here before and you never told me, so how am I supposed to know that? Then she had the nerve to ask me if I was going to tip her. I think any other establishment would apologize for their mistake of not informing a new customer of the $15 up charge for gel polish, especially after I commented on it while she was applying it...but this woman had the gall to still expect a tip after performing a mediocre service and deceiving me like that. I WILL NOT be returning to this salon EVER again. If you're new in town, save your money- keep looking for a more honest establishment!

    P I Nails - othersalons - Updated May 2026

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