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    P.C. Richard & Son

    3.5 (60 reviews)
    Closed 10:00 am - 8:00 pm
    Updated 2 months ago

    P.C. Richard & Son Photos

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    Terrible. Bought a brand new macbook laptop, it worked for 2 hours then didnt turn on the screen went black with this message. Dont buy a cheaper product from here because odds are it wont work and they will tell you to go to the manufacturer. Thanks for absolutely nothing. Update is they processed the return. I just explained i had bought the product hours before and its completely broken. With the right management and a conversation we were able to come to a solution I really appreciate.

    Thomas L.

    Iconic ship designed store. This place has existed for very long time. It was 6ave electronics one point if I remember correctly. I have bought multiple appliance here. They are very good. Prices are usually competitive to other stores. I recommend anyone looking for an appliance to check here, you will not be disappointed.

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    4 months ago

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    10 months ago

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    Richard S.

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    1 year ago

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    Richard S.

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    2 years ago

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    Richard S.

    Thanks for the 5-star review, you made our day!

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    5 months ago

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    1 year ago

    Always a great experience when shopping there. Great selection and good prices and values for your money!

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    Richard S.

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    3 years ago

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    4 years ago

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    Victoria B.

    Helpful 7
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    3 years ago

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    Richard S.

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    2 years ago

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    Richard S.

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    5 years ago

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    Victoria B.

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    2 years ago

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    2 years ago

    Bought two appliances there. Ask for Rohan, he's great...knows his stuff and very professional!

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    3 years ago

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    Richard S.

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    7 years ago

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    3 years ago

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    Richard S.

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    6 years ago

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    8 years ago

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    5 years ago

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    Victoria B.

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    4 years ago

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    6 years ago

    The Salman was good the delivery people were rude and arrogant we will no longer get anything from P. C . RICHARD

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    4 years ago

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    4 years ago

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    Richard S.

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    13 years ago

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    Jennifer M.

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    5 years ago

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    Victoria B.

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    7 years ago

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    5 years ago

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    Victoria B.

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    9 years ago

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    9 years ago

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    7 years ago

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    9 years ago

    Great service and awesome prices. Ask for Rob he'll def take care of you. Always have what I'm looking for.

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    Kevin R.

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    9 years ago

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    Page 1 of 2

    Ask the Community - P.C. Richard & Son

    Review Highlights - P.C. Richard & Son

    The manager Rob was very helpful and polite the delivery men were also polite and knew what they were doing and showed up when they said they would.

    Mentioned in 3 reviews

    Read more highlights

    Sleep Factory Outlet

    Sleep Factory Outlet

    4.3(7 reviews)
    0.1 mi
    $

    Two weeks... two weeks is all it took to naturally repair three years of back pain…read more As David said, a mattress isn't a physical therapist, but I've been doing physical therapy this whole time. I have a muscle condition apparently, which I've sort of known about my whole life, but it was never this bad. I had tried two new mattresses before this one - a tempurpedic, and a cheap floor model from Sleepys that I took because it wasn't tempurpedic. I figured neither one helped, so it couldn't be the mattress. The difference with Sleep Factory Outlet was that David took the time to listen, and to educate me about what makes a person need a firm or soft mattress. We found the mattress that felt best for me, with all the time and attention in the world, no sense of urgency, and not feeling left alone to my own devices. On top of that, they built me a custom-made pillow exactly to the height I needed, in the shape I wanted, at the size I specified, and I've never been happier! Finally, for icing on the cake... I was feeling absolutely miserable and even afraid of driving from how much back pain I had just two weeks ago. I felt light headed and afraid of passing out just from being in the car chair for too long, going on the highways. Something to do with my ribs, I think. I explained my situation, and while David was unable to accept credit card over the phone, we worked something out and I was able to send payment to him and receive my mattress and pillow within hours of them being completed, without having to drive over to try them out! I'm happy to say that I lucked out with the right firmness, as it feels like a full body hug whenever I lay down. I'm getting a solid 8 hours of sleep every night, and I'm sleeping in past the sunlight and sounds of people slamming their car doors in the morning. No more back pain! Incredible.

    Really great great honest customer service- David will not…read morepressure you into buying and explains everything and demonstrates his honed craftsmanship-with material on display in the store

    Photos
    Sleep Factory Outlet
    Sleep Factory Outlet - 50% OFF STORE WIDE AND NOW WE WILL PAY YOUR TAX ON ANY ITEM THIS SALE WON'T LAST LONG FOR MORE INFO CALL (908) 624-0011

    50% OFF STORE WIDE AND NOW WE WILL PAY YOUR TAX ON ANY ITEM THIS SALE WON'T LAST LONG FOR MORE INFO CALL (908) 624-0011

    Sleep Factory Outlet

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    Macy's Furniture Gallery

    Macy's Furniture Gallery

    3.0(24 reviews)
    1.5 mi
    $$

    So it's a long time coming for me to post this review but it's well deserved. My husband and I…read morewent into this Macy's store back in the fall of 2018. We were in the middle of a long and emotionally draining renovation. We were give multiple move in dates and always having to push our delivery date. Our salesperson Nick (furniture) and John (mattresses ) we've found out there no longer with the company, sadly! They were both helpful and great to work with! Because of them and the entire staff there we'd recommend anyone to this store because they go above and beyond with and for their customers. Debbie is always welcoming and informative. Yani (i believe the store manager) is very helpful and courteous. I say this today because we wisely purchased Worry No more (furniture protection) and Bedcare(mattress protection plan) . Well for some reason or another we never received a mattress pad/cover you're supposed to get with the protection plan. I found this out after having taken my mom there to purchase her own mattress. I called recently to get this fixed. Yani went above and beyond to assist me in getting this matter fixed and she did that for us!! Looking for new furniture go to this store, just solely for the customer service they give!! Also the delivery men were super professional and respectful of our home.

    Poor quality furniture. Obnoxious sales people. Not great prices for quality. Customer service…read moreminimum

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    Macy's Furniture Gallery
    Macy's Furniture Gallery
    Macy's Furniture Gallery

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    Mattress Firm Springfield Route 22 East

    Mattress Firm Springfield Route 22 East

    3.9(14 reviews)
    2.0 mi
    $$$

    We had previously purchased a top-line mattress, and received 30 years of service from it. Waking…read moreup sore for too many mornings was a clear indication that we were due for a new bedding system, and Sleepy's was our first stop. This location displayed a wide range of brands and firmness options, but the two we wished to look at first were Tempurpedic and Sleep Number. Tempurpedic was well represented at Sleepy's. Our sales rep was on his first day after training, but was polished, informed, generally helpful and thoroughly professional. Unfortunately, there were no firm mattresses to audition, and frankly, we found nothing that was particularly notable about the Tempurpedic experience. We were also shown a high-end Simmons mattress. After answering many questions, we decided that a visit to the Sleep Number store in North Plainfield would give us the opportunity for intelligent comparison. The Sleep Number experience was an instant love affair, and we purchased their mid-range model for $1k less (with pillows and all accessories included) than the Temperpedic and Simmons models at Sleepy's. Bedding systems are a purchase where individual tastes and preferences weigh heavily, and the variety and professionalism at Sleepy's made it a good first stop.

    Very pleasant visit. I went to this specific store and got great service. Dennis was there at the…read moretime and he helped myself and my fiancé out. He explained everything in detail. We just got our mattress today and boy are we happy !!! Good night sleep we are going to have!! I would definitely recommend this store for your mattress.

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    Mattress Firm Springfield Route 22 East
    Mattress Firm Springfield Route 22 East
    Mattress Firm Springfield Route 22 East

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    Furniture and Mattress Gallery - Union Store

    Furniture and Mattress Gallery

    1.8(17 reviews)
    0.5 mi
    $

    KNOW YOUR RIGHTS!…read more You have rights as a consumer under the Consumer Fraud Act. The sales order you signed is not valid or enforceable according to NJ law that protects your rights as a consumer. It does not matter if your sales order says "Special Order", "No Refunds," "No Cancellations," "All Sales Final" or "Store Credit Only." - this is illegal. Eddie R./Bilal A./James Marstiller/Betty Jones at Furniture & Mattress Gallery/Furniture & Mattress Outlet/www.myfurnituregallery.com/whatever they are deciding to call the furniture store inside of Unique/MyUnique Thrift are engaging in deceptive and fraudulent business practices. According to New Jersey Administrative Code Title 13 Chapter 45A Subchapter 5.1 (NJ Admin Code 13:45A-5.1-4), your purchase order/receipt/invoice MUST state a promised delivery date and they MUST deliver your furniture on or before the promised delivery date. If unable to do so, they MUST provide written notice to you notifying you of their inability to meet the delivery date and offer you the option of a FULL AND PROMPT REFUND. Failure to do so is a deceptive practice under the Consumer Fraud Act. Supply issues DO NOT waive your rights. The sales order you signed IS NOT VALID. It MUST state the following: 1) The merchandise you have ordered is promised for delivery to you on or before (insert date or length of time agreed upon). 2) If the merchandise ordered by you is not delivered by the promised delivery date, (insert name of seller) must offer you the choice of (1) canceling your order with a prompt, full refund of any payments you have made, or (2) accepting delivery at a specific later date. It is ILLEGAL for them to put "all sales final," "no cancellations" or "no refunds," on the sales order. If your sales order says any of this, it is NULL and VOID and UNENFORCEABLE. IT DOES NOT MATTER IF YOU SIGNED IT, New Jersey Statute 56:12-15 (N.J. Stat. Ann. § 56:12-15) prohibits consumer documents from waiving a consumer's rights. WHAT TO DO to get your money back if they refuse to refund you in full: 1) If you paid with a debit or credit card, contact your bank or card issuer and notify them of the fraud. You can dispute the charge and your bank will investigate. If you financed the purchase or your bank doesn't help you, file a complaint with the Consumer Financial Protection Bureau https://www.consumerfinance.gov/ 2) File a complaint with the New Jersey Division of Consumer Affairs https://njconsumeraffairs.state.nj.us/file-a-complaint/ If necessary, find a Consumer Law Attorney in NJ and get a FREE consultation. These are all free resources provided by the government that are available to you so you can get the refund you're entitled to. You should not have to pay a dime or forfeit any percentage of what you paid to cancel the order and get a refund. https://www.njconsumeraffairs.gov/regulations/Chapter-45A-Administrative-Rules-of-the-Division-of-Consumer-Affairs.pdf (pages 31 & 32) https://regulations.justia.com/states/new-jersey/title-13/chapter-45a/subchapter-5/

    Jose was super kind patient and helpful and helped me to select a bedroom set and living room…read morefurniture. The whole experience was pleasant and not too pushy. Prices were amazing!

    Photos
    Furniture and Mattress Gallery - Broken trundle

    Broken trundle

    Furniture and Mattress Gallery
    Furniture and Mattress Gallery - Welding coming apart

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    Welding coming apart

    Michael Anthony Furniture Gallery

    Michael Anthony Furniture Gallery

    3.4(36 reviews)
    0.9 mi
    $$$$

    They lack the most basic considerations and accountability as business owners to their customers…read more By far, horrible communication and lack of management skills demonstrated not just once but, on several occasions, and levels. Stay far away from them as your situation could end up similar to mine, since they don't really care about their customers!!!! We spent over $13,000 on custom furniture and two in stock items for various rooms in our house. Michael told us the bedroom set would take 8 weeks. I called the manufacturer, was told production was running 12 weeks plus 2 to 4 weeks for delivery. Michael had to know this when we ordered! We had the two in stock items delivered, a sofa and a recliner. The sofa three seat cushions were of varying firmness, Michael agreed to replace them. Michael ignored my requests for updates. 10 weeks after we purchased the sofa, the seat cushion replacements arrived. Good customer service would take cushions from stock in their warehouse to resolve this faster. The bedroom set, along with two cocktail tables and one side table were delivered. The finish on one table was incorrect as per our order and delivery was refused. Our bed frame of the bedroom set is not on the truck, paperwork has the item yellowed out. Never got a call from the store owners to apologize or discuss what's next. I texted Michael, said he would call me the next day - did not happen. I left a VM on his phone, still no response. A few days later he contacted me after I suggested that we cancel our order. Michael said that the manufacturers of both furniture pieces were working to replace the items and would take care of them immediately (whatever that meant). 6 weeks later, the (new) replacement footboard the headboard, and two side rails were delivered. The bed except for the (replaced) footboard are not the same color as the rest of the bedroom furniture set. I sent pictures to Michael, 2 weeks later I called for a status, he mentioned that the manufacturer would like a drawer from the nightstand to ensure a color match. I rushed the drawer over to his store the same day. He originally told me that he could pick it up the next week when they deliver a different piece of furniture. Well, I am glad I dropped the drawer off since the other delivery wasn't for another 3 weeks. Bed delivered, after waiting 11 weeks for the headboard and two side rails that are the correct color and the nightstand drawer, in total 9 months since order date!

    DO NOT purchase anything from this store, as the owner LIED to our credit card company about a…read morecancelled order. The order was cancelled twice in talking with salesman Scott, once on the phone, once in person. When the owner called for the delivery date, he was told the order was cancelled. He said that salesman Scott didn't have the authority to cancel the order. They kept the entire bill on the credit card and LIED to the dispute dept. Michael said the order was a "SPECIAL ORDER" and was not cancelable ( LIE ) He also said the order was on their truck to be delivered ( LIE ) he was told personally that the order was cancelled the week before. He never supplied the credit card company with a refused delivery order. He sent a copy of the bill of sale, but beware, on every order form there is the statement that all sales are final. This is their catch if a dispute arises. Long story short, stay away from people like this. There are more reputable furniture places out there not out there to rob you. This dirtbag wanted to charge a delivery fee ( we received nothing ) and a 25% restock fee for an item cancelled a week before.

    Photos
    Michael Anthony Furniture Gallery - Right Side Of Route 22 East, In Between Target/Dick's and Homed Depot/Walmart

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    Right Side Of Route 22 East, In Between Target/Dick's and Homed Depot/Walmart

    P.C. Richard & Son - electronics - Updated May 2026

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