Ive had a very bad experience , couldnt understand what the chinese guy was saying half the time , and during the process of fixing my motherboard i had to buy the spare part and do the homework and he lost my harddrive! because i cant prove my hardrive was in the laptop at the time and he swears by his careful arrangement ive had to buy a new hardrive and then a new windows 7 key , granted he did me a good deal on the harddrive and key but this wouldnt have happened if he hadnt have lost my harddrive . And just to top it all off my laptop has been there for nearly 3 months with him still trying to fix it! read more