There's a lovely employee named Alexandra who was extremely helpful on the phone. She was patient…read moreand took the initiative to get information that was not easy to attain. By the time I got there, she even remembered the rare model number if my antique car. She also insisted on ensuring I got the right motor oil and was extremely honest in the process.

I would strongly caution anyone considering working for or supporting this Advanced Auto Parts…read morelocation. Based on a close firsthand account, this store shows a troubling lack of ethics and professionalism in how employees are treated. Management fostered a toxic work environment where respect, communication, and basic fairness were clearly lacking. Instead of addressing concerns or handling issues constructively, the response was mishandling and ultimately termination--without transparency or accountability. No one should feel disrespected, unheard, or disposable at their workplace. Unfortunately, that seems to be the culture here. Until leadership takes responsibility and prioritizes ethical treatment of employees, I wouldn't recommend this location to job seekers or customers who care about how businesses treat their people.

BEST QUALITY AUTOMOTIVE PARTS AT THE BEST WHOLESALE PRICES IN NYC…read more I stopped in today 6-28-2025 again to New Glen Automotive Warehouse Parts that was initially highly recommended by my longtime Midas Shop owner friend Rob in Maspeth and by other automotive reputable local establishments which speaks in volumes. Today we're installing a new dual exhaust system with 2 new Catalytic Converters and I needed 2 Oxygen sensors for my classic 1997 Lincoln Town Car. To my surprise, New Glen actually had the high quality exhaust systems and DENSO Oxygen Sensors in stock. I find without question, New Glen Auto Warehouse do offer the best wholesale prices on all their automotive parts as compare to their competitors. The owner Joe and staff was very professional, honest, attentive and accommodating as usual. I do know from my excellent multiple experiences with Joe the owner, that if they don't have the part in stock, typically its 2 hours or less for local delivery and if it's a special order, it's always the next day. Having a large inventory of quality name parts in stock is important to me since I drive in from Princeton, New Jersey over 2+ hours. I sincerely enjoyed doing business with Joe who is always pleasant and a true Gentleman. I truly appreciate Joe and his friendly staff who were very knowledgeable in accommodating me for solving ALL my automotive needs. They're caring, patient, very professional, fast order and delivery times with excellent prices. They even have a parking lot for patrons to park for free which is extremely rare nowadays in New York. New Glen Automotive Warehouse is a local reputable Maspeth, Queens NY Automotive Parts Warehouse. Thank you Joe and your outstanding staff for another great experience and for your kind accommodations! Best Wishes, Harry

New Glen Automotive Parts came highly recommended by my longtime Midas Shop owner friend Rob who…read morewas working on my classic Lincoln Town Car down the street in Maspeth, Queens. I had the pleasure of meeting Joe the owner who is a true Gentleman. I needed Left Rear Axle from Dorman a quality part. The first Left Rear Axle was defective from Dorman since there was too much play. Joe was more than happy to accept my return and ordered a second Dorman Left Rear Axle however, this was too tight and also had to be returned. The owner had NO issues to accept the second return and was very accommodating to refund what I paid with NO issues. Joe and his friendly staff was very knowledgeable with ALL automotive parts, they're patient, very professional, fast order and delivery times with excellent prices. They even have a parking lot for patrons which is rare nowadays in New York. New Glen Automotive Warehouse is a local reputable GEM for Automotive Parts. Thank you Joe and your expert staff for your kind accommodations! Best Wishes, Harry

I've come to this Pep boys before. Brought my car for…read moreregular oil changes. But recently I've brought my father's car to fix an issue a previous mechanic had done. in a different mechanic shop. I spoke with the worker Peter, and was very friendly and helpful with explaining what the issue was on my father's 2015 Dodge Caravan. He explained what needed to be done to resolve the issue. It got taken care of. Also, I have taken my own car (Toyota Corolla 2015) to get a wheel alignment and a new set of tires. Peter then again help me and explained in great detail the warranty of the tires. There are Great Mechanics at this Pep Boys location. I would definitely return to this location.

I made an appointment to get wheel alignment. Michael, that's what his shirt said, checked me in…read morequickly and gave me an estimated wait time. They do usually give updates on the link on the phone. The car was done in about an hour and I was on my way to go camping. I think the price is fair about $120 for the wheel alignment.

I bought a seat on June 5, 2020 for a 2009 Toyota Sienna. Everyone I met there was nice to me and…read moreprofessional. But it did not fit in the Sienna because the Sienna has captain seats. I called them back to see if I could return it. They said call in the morning. I called the next day and they would not take the seat back or offer me anything. It was an honest mistake. These people are not professional.

Terrible customer service. I don't recommend going here if you don't need to. You're treated like…read morean animal pretty much.

The worst experience and shady staff. My husband went to buy a battery because ours died and asked…read morefor assistance to replace it and they refused and told him to go find someone down the block to do it and when he turned around they started towing our car so thankfully got assistance from the tow company but very sketchy operations workers have running there. Good thing we caught it in time or we would have no car - DO NOT GO HERE.

The employees in this store are useless. The guy we dealt with couldn't help us find the lightbulbs…read morewe needed and he refused to do a diagnostic on the car. He said they were "too busy" and yet they did a diagnostic on some other guy's car like 2 minutes after he said that. If you go to Advance Auto they go and find the lightbulbs for you and they don't make excuses to not work.

These guys at Steinway auto parts are the only honest mechanics I know. They are always fair and…read moreonly do what is needed. I use them for all my needs. Tired of being ripped off, see Steinway for great service that won't take you for a ride l Ike Pep Boys!

I felt bad walking into this busy shop as the woman with questions about parts, but I left with…read moreexactly what I needed. Thanks to the man in charge for making the process quick and efficient, and thanks to Marty for great customer service, and for muscling through to get me everything I needed.

I got my part @ what I think was a good price but one person (owner?) out of 3 people I dealt with…read morewas rude. The other guys were friendly & helpful.

I would do zero stars if I could this place is ridiculous. They open at seven thirty I go in to buy…read moresomething and they say we don't clock in until eight can't help you. Well, there's a guy in the back. He clocks in at 8:30 can't help you what in the hell is going on here. I hope corporate reads this. These people need to be fired.

Came in for windshield wipers and they did an install - The service was fast, friendly and…read moreinformative.

This is not an auto body shop; it is a retail store for auto body parts. So, if you need to find a…read morebumper, headlight, or side view mirror for your car, without waiting for shipping, you can go to DNK. I went here after knocking the side mirror off my girlfriend's car, and they had the correct part in stock. They charged more than what one would pay on the internet, so I ended up buying it online. Nevertheless this place is a good resource, especially for larger parts and rush jobs. Who's gonna want to have a hood or trunk lid, or radiator shipped to them from an online distributor?

'Never judge a book by its cover' is an appropriate segway into a snapshot behind the seemingly…read moreindescript neighborhood auto parts store. There is no way of properly explaining just how enjoyable an experience it is to address your automotive needs. You really should drop in and see for yourself. Isaac is a long time Forest Hills merchant, kind and honest in his smile, and any possible part need you may have will arive within a few hours at most. Forget.the corporates, O'Riley, Pep Boys, they can't hold a candle to I and A. Artie is the front man for Isaac and he knows his automotive, he made bones years before many mechanics I knew and he posesses a fine understanding of 'heavy duty' vehicles, so truck owners are as easily taken care of as much as us car guys.

I just replaced my Mother in law's car batt, they had by far the lowest price and were very…read morehelpful. They are my go-to guys from now on....