This place has awful customer service. They are not willing to accomidate customers, what so ever…read more I would never recommend anyone going here. Your better off going to homedepot, menards, or lowes. I went as far as speaking with the owner still no success. I'll never spend any money there again.

I have been there several times and have bought everywhere from small pieces to several thousand…read moredollar equipment. Never had any problem with the customer service and even the owner has come out to talk to me. Would go there any day! Wish they would open back up the floor store!

I recently had BKGC repair and restore my back patio, which had significant damage from a storm and…read morea dead tree. They did an incredible job and went above and beyond to make sure everything was completed quickly! The project included tree trimming, roof repair, drywall demo, install, and painting. John and his team (Francisco) were professional and extremely reliable. They worked efficiently as a team and left the space looking much better than before! I appreciated their quick communication and fair pricing. If you're looking for skilled, trustworthy workers who can handle repairs and renovations the right way and FAST, I can't recommend them enough.

BKGC was referred by a family friend.. and this service and company did not disappoint. Excellent…read moreservice.. and Yes.. I recommend and use them again.

Started with a fair and competitive price. Contractors showed up when they said they would. They…read morewere very professional and courteous. When the work was completed they cleaned up the area. The office staff was also vey courteous and answered any questions that I had. I would not hesitate to recommend ATP to family, friends or neighbors.

Got the wrong permit twice . Had to get someone else to finish the job and get the right permit…read moretwice. This guy tries to get a retroactive permit for new construction on an old building. The building needed a conservation permit which he never obtained. The city of Chicago says he is a crook trying to take advantage of people. It is a total nightmare. I would never recommend this company.

Steve and his team were absolutely wonderful to work with! They were professional, reliable, and…read moreextremely communicative throughout the entire project. They showed up on time every day, were very respectful of our home, and made sure everything was cleaned up at the end of each day. Their pricing was very reasonable, and the quality of their work exceeded our expectations. We couldn't be happier with the experience and would highly recommend Steve and his team to anyone looking for dependable, professional contractors. We will definitely be calling Steve again for future projects!

Steve and the crew recently did the demolition and re-pour for our back patio cement stairs. I…read morecouldn't be more pleased with their work. Cruz and Jose' along with several others that did my project were punctual, meticulous about their work and immediately cleaned up after themselves. ON BUDGET AND ON TIME! Would highly recommend them! It's early in the season so they gave me a great price to boot!

They chose the easy way out, then ghosted me. Lazy fabrication and zero accountability…read more I am writing this because, as a small business owner, I am disgusted by the lack of professionalism from Factory Plaza. I have been ignored by Jose and the management team for over a week despite my repeated attempts to resolve a botched installation. I grew up the granddaughter of a Stone Mason; I know quality work, and I know when a company is taking shortcuts. I specifically chose my stone because I was told it would NOT require a seam. Later in the process, the story changed. It became clear they simply didn't want to deal with the labor-intensive task of maneuvering a large slab into place--a job that might have required a minor wall repair but would have resulted in the superior finish I paid for. I only begrudgingly agreed to a seam because they promised it would be executed perfectly. My original fears were justified: it was a disaster. The issues: * Poor Craftsmanship: The seam is recessed and uneven. It is a functional defect that collects debris and requires constant scrubbing. * Lack of Effort: While I understand vein matching is difficult, there was clearly no attempt at a professional transition here. It stands out like a sore eye. * Dismissive Management: After a failed "repair" (just smeared epoxy), the stone manager told me "nothing more can be done." In an era of digital fabrication, that is a flat-out lie. I would never dream of treating my own clients with this level of neglect. If the check has cleared, Factory Plaza is finished with you. The only reason I am giving two stars instead of one is because the kitchen island turned out well and Gina in the front office was a sweetheart who went above and beyond to try and remedy the situation. It's a shame the owners and management don't share her work ethic. They desperately need professional development in customer service and quality control. Factory Plaza: I am still waiting for a senior technician to contact me to fix this under warranty. My next step is a formal complaint with the BBB.They chose the easy way out, then ghosted me. Lazy fabrication and zero accountability. I am writing this because, as a small business owner, I am disgusted by the lack of professionalism from Factory Plaza. I have been ignored by Jose and the management team for over a week despite my repeated attempts to resolve a botched installation. I grew up the granddaughter of a Stone Mason; I know quality work, and I know when a company is taking shortcuts. I specifically chose my stone because I was told it would NOT require a seam. Later in the process, the story changed. It became clear they simply didn't want to deal with the labor-intensive task of maneuvering a large slab into place--a job that might have required a minor wall repair but would have resulted in the superior finish I paid for. I only begrudgingly agreed to a seam because they promised it would be executed perfectly. My original fears were justified: it was a disaster. The issues: * Poor Craftsmanship: The seam is recessed and uneven. It is a functional defect that collects debris and requires constant scrubbing. * Lack of Effort: While I understand vein matching is difficult, there was clearly no attempt at a professional transition here. It stands out like a sore eye. * Dismissive Management: After a failed "repair" (just smeared epoxy), the stone manager told me "nothing more can be done." In an era of digital fabrication, that is a flat-out lie. * Unacceptable Communication: Untimely and inconsistent responses. I'm having to reach out to them again and again and again waiting usually almost a full business week if I receive a response at all. As a business owner and full time mom, my time is valuable. I don't appreciate them wasting mine. * Lack of Transparency: It was never mentioned to me during the process that they would not be caulking the counter to the wall. When I brought it up, it was brushed aside as something in their lengthy contract. I would never dream of treating my own clients with this level of neglect. If the check has cleared, Factory Plaza is finished with you. The only reason I am giving two stars instead of one is because the kitchen island turned out well and Gina in the front office was a sweetheart who went above and beyond to try and remedy the situation. It's a shame the owners and management don't share her work ethic. They desperately need professional development in customer service and quality control. Factory Plaza: I am still waiting for a senior technician to contact me to fix this under warranty. My next step is a formal complaint with the BBB.

IYKYK but I was in full stress mode after falling in love with a quartz counter I saw on line…read more Only one place said they had it in stock and I was very concerned about keeping the full kitchen reno moving along. Spoke to Irene Lopez and went down the next day. She showed me my "chosen" Terrazura and also had another slab she thought would work. Both slabs looked great with my flooring, cabinet and paint colors. I went with the Terrazura and everything continued to go smoothly through installation. I'm beyond thrilled with my new kitchen and love my quartz. Highly recommend Factory Plaza! And big thanks to Irene for seeing my vision and Alex for a flawless installation. I've forgotten the name of the gentleman who measured but he made a suggestion to add a strip of the quartz behind my stove and it made the whole look so custom. So highly recommend!

Good prices and they deliver materials onto the roof. Very helpful in finding what I needed.read more

Prices are competitive and the place is very antiquated, but I guess how updated can you're roofing…read morestore be? Located on a corner, DRM is just a place where you order and get your materials done. I would like to think it was booming at one point in time, and I may be looking into it more than I should, but its a business that sells roofing materials, what more can I say. I came with a neighbor who happens to buy his materials here, never even knew it existed until he invited me since I may need to do my own roof. Missed it for years. The prices may be okay but to me, a roof is a big deal so I personally passed at the opportunity to purchase anything yet. Although he didn't and I fell over at what he paid, although he says its cheap. Ummm.