I've been to this salon a few times, but my most recent experience was by far the worst I've ever…read morehad. I believe it was the owner herself who did my eyebrows. When I walked in, she looked as if she didn't want to be there, offering no greeting or smile, and had a demeanor similar to an angry school teacher. She pointed to the chair, and asked me in a brusque manner, "What do you want to do today?"
I specifically told her that I wanted to clean up my eyebrows without thinning them out. Despite this, she proceeded to roughly remove the hairs, causing me a lot of pain and leaving me with uneven eyebrows. When I pointed out that one eyebrow was thinner than the other, she refused to take responsibility for her mistake, blamed my eyebrows, and simply walked away.
To add insult to injury, after threading my eyebrows, she didn't even apply any gel or cream, which is the usual practice to soothe the skin. When I asked her for some, she rudely extended her arm out to me with the gel and told me to do it myself.
To make matters worse, I had gone to the salon two days before my birthday, and now I have to celebrate with thin, uneven eyebrows and a couple of scars. I'm extremely unhappy with the service I received, and I won't be returning to the salon.
I do want to mention that during a previous visit, another esthetician, a kind and patient woman from Bombay, did an excellent job on my eyebrows. However, based on my most recent experience with the owner, I cannot recommend this salon. If you're looking for someone who is gentle, patient, and follows instructions, I suggest you look elsewhere.
