Did an excellent job fixing a bathroom floor that had some water damage in our rental home. Jaime…read morecommunicated well throughout the process and sent photos of the multiple steps of the project. They did a quality job at a fair price and I wouldn't hesitate to use them in the future.

If I could give a zero star, I would. We entered into a Remodeling Agreement on June 8, 2026, which…read morewas signed at our property. We never visited the company's store location, as the Jamie, the owner, agreed to travel to our property to discuss the project and execute the agreement. After deciding to cancel the project, we submitted our cancellation request 21 days later, and the company acknowledged receipt of our cancellation dated June 25, 2026. Since that time, we have repeatedly requested updates regarding our refund and the status of our cancellation. Despite our continued efforts to communicate, we have not received a clear timeline or meaningful updates. The ongoing delays and lack of communication have been extremely frustrating and have caused unnecessary emotional stress. Jaime still has still to date not provided any documentation showing that a door or any other materials were purchased on our behalf, despite our many requests. We are deeply disappointed by the company's lack of communication, failure to complete any work, and poor customer service. I would steer clear from anyone wanting to do business with Jaime and his, so called business. Lastly, he will dispute that there is a policy in his agreement and indeed there is none. Here is how the agreement outlines: No provision stating that refunds take 60-90 days. In particular: Page 1 covers: Scope of Work Time/Substantial Completion Payments Change Orders Delays Punch List Warranty There is no refund timeline in these sections. Page 2 covers: Warranty details Dispute resolution (mediation/arbitration) Risk of Loss Assignment Page 3 is the Washington State contractor disclosure statement. It discusses: Contractor registration Bond information Liens Lien releases It also does not mention any refund policy or refund processing timeframe. One thing to check

These guys have dome some great work our vacation house. I was very impressed with them. They added…read morea granite backsplash that looked like the rocky mountains and broken that looked elegant. Very high quality. I wish I could share some photos here.

From the owner: Cornerstone is a family business which enjoys transforming the visions of our customers into…read morereality. We are proud to hold the highest standards of quality, value, cleanliness and honesty. Our commitment to your satisfaction is most important. We have been in the stone and tile industry for 50 years, and our attention to detail and quality is what sets us apart from others. As you can see, we not only fabricate granite, quartz and marble at our facility. We also offer installation services for tile, stone, porcelain, glass and rock for decks, showers, flooring, tops, spas, fountains and fireplaces. We have been serving Eastern Washington and the surrounding region for 13 years and are proud members of the Spokane Builders Association. Our dedication to creating great work for our clients drives us forward to ever higher levels of customer service and achievement.

I had some tile and concrete work done about 5 months ago and I'm not quite satisfied. At this time…read morethey are not planning to help me out or resolve the issue.

Hired to replace backsplash. They had the most amazing attention to detail, and pride in their…read morework. I highly recommend this company.

Emser tile is my favorite tile shop! All of their products are displayed beautifully and they even…read moregive you samples to take home with you. Michelle helped me design two different options for my bathroom. She was amazing!! Super helpful and has an excellent design sense. She even gave me her card so I could contact her if I had any questions. I couldn't be happier with the customer service I received. If you're looking for the best tiles for your home and the best customer service go see Michelle at Emser. I'm so happy I did!

Gabriel did an excellent job removing the tile that a previous tile company messed up. He then…read morerepaired the walls and reinstalled more tile. The tile I chose was a mosaic so it was a little tricky but he made it look perfect. He is fast, efficient, was on time, and had great communication skills throughout the project. I highly recommend Gabriel at High Country Tile for all you small and large projects. You won't be disappointed. He's great!

This business offers an excellent selection of flooring, the best prices and timely installation…read moreservice. We ordered our carpet and it was an upgrade from similar carpet we'd seen at other places. Our carpet was installed about 2 weeks later and they even tore out the old for a very reasonable price.

Poor post sales customer support in regards to follow-up via phone calls and email. Had asked…read moreInland Flooring (Darrell) to help resolve some issues with wood flooring by filing a claim. I was told by the manufacturer that I had to initiate this claim thru the retailer (Inland Pacific Flooring). I tried to initiate however very poor follow-up by Inland. They kept on using excuse "...Oh, its' been really crazy around here... haven't got to it yet...". I was told this twice over a period of 2 months still with no action or follow-up.

We recently completed a whole house interior renovation and are so grateful we hired Carter from…read moreBlythe Interiors Spokane. Carter was able to meet with us first in person and then plan, design and work with our contractor virtually during the entire 8 month project. Having Carter as our designer through this process was truly a blessing and her talent and knowledge was worth every penny! She really helped us to understand our style, narrow down design decisions, get the most bang for our buck, and answered SO MANY questions for us which made us feel supported and confident throughout the process . We love everything about our "new" home and have Carter to thank for the care and details throughout!

Blythe is amazing, hands down. We worked with Carter and from day one we knew we chose the right…read moredesigner and the right company. She helped us realize our vision, and introduced us to ideas, styles, and products we didn't even know existed! It was a long process (we remodeled our entire interior) but Carter and Blythe stuck with us the whole time and had great ideas and great execution throughout. Even though Carter is now in Spokane, she has gone out of her way to continue to help us, and the whole Blythe team stands behind their work. Hire Blythe and you will be happy with the results!

Professional, prompt, courteous, and worth every penny. I know that I will be using this company in…read morethe future.

Great work. Great communication. I would use them again in a heartbeat. I had a large support…read morebeam for my desk replaced as it was rotting. They found more rot and got it all replaced.