I thought I had left a review before but couldn't find it -- so here it is! Design Tile is awesome…read more They're never pushy, and the front desk team is incredibly patient and always willing to pull more samples. They have a huge selection to choose from, and they even let you rent samples to take home so you can see how they fit with your vibe. Love this place! Thanks Design Tile.

Incredible company, detailed, low key, reasonable in every way they remodeled my bathroom near…read moredowntown Spokane and will be coming to Priest Lake to do a bathroom there, then back to Spokane to do my kitchen backsplash. We went to their store with ideas, got excellent design help and chose tile from them. Thank you Ed B. And your entire team. Before and after photos attached.

Review Update: After…read moreposting my original review, the owner reached out to me personally. He took the time to ask what had happened, listened to my concerns, and approached the conversation with genuine understanding and empathy. It never felt defensive or dismissive. Instead, he acknowledged my frustration and disappointment and explained that they truly want every customer to have a five-star experience. I was impressed by how he handled the conversation--with professionalism, class, kindness, and a sincere desire to make things right. It's clear he cares about both his customers and the reputation of his business. Most importantly, they followed through and resolved the issue to my satisfaction. I am extremely grateful for their willingness to listen and take action. While my initial experience left me frustrated, the way the owner responded says a lot about the company. Because of that, I would recommend Floor Coverings International, and when we're ready to replace the rest of our flooring next year, I would absolutely reach out to them for a bid.

FCI was prompt and listened to our needs. We have not yet received a quote, but there was no rush…read morefor that.

Trevor did an addition (master bedroom and master bathroom) to our house for us. He did a great job…read morehandling unexpected events (like a surprise chimney in the middle of a wall- the gift of a house from 1896) and he was super responsive. He came out to our house at 10pm one night when a vent had an issue, and was quick to reply when a few things came up after completion of the project. Reliable guy to work with.

Trevor was great to work with!…read more He was quick to get back to us when we asked for an estimate for our chimney demo and worked with us to get the project done within our budget and timeline. The final product looked terrific and we plan to work with him whenever our needs may arise!

Great Service, Excellent installers. Great Products, we are extremely satisfied with our choice of…read moreproduct and installation.

If I could give a zero star, I would. We entered into a Remodeling Agreement on June 8, 2026, which…read morewas signed at our property. We never visited the company's store location, as the Jamie, the owner, agreed to travel to our property to discuss the project and execute the agreement. After deciding to cancel the project, we submitted our cancellation request 21 days later, and the company acknowledged receipt of our cancellation dated June 25, 2026. Since that time, we have repeatedly requested updates regarding our refund and the status of our cancellation. Despite our continued efforts to communicate, we have not received a clear timeline or meaningful updates. The ongoing delays and lack of communication have been extremely frustrating and have caused unnecessary emotional stress. Jaime still has still to date not provided any documentation showing that a door or any other materials were purchased on our behalf, despite our many requests. We are deeply disappointed by the company's lack of communication, failure to complete any work, and poor customer service. I would steer clear from anyone wanting to do business with Jaime and his, so called business. Lastly, he will dispute that there is a policy in his agreement and indeed there is none. Here is how the agreement outlines: No provision stating that refunds take 60-90 days. In particular: Page 1 covers: Scope of Work Time/Substantial Completion Payments Change Orders Delays Punch List Warranty There is no refund timeline in these sections. Page 2 covers: Warranty details Dispute resolution (mediation/arbitration) Risk of Loss Assignment Page 3 is the Washington State contractor disclosure statement. It discusses: Contractor registration Bond information Liens Lien releases It also does not mention any refund policy or refund processing timeframe. One thing to check

High quality workmanship, with astute cost consciousness. Personable touch and 0guidance.read more

A father and son team that were trustworthy as well, as we had planned to leave town during the…read morerefinishing of our hardwood floors.

Professional, prompt, courteous, and worth every penny. I know that I will be using this company in…read morethe future.

Great work. Great communication. I would use them again in a heartbeat. I had a large support…read morebeam for my desk replaced as it was rotting. They found more rot and got it all replaced.

Greg has done a lot of work for us and not only was he honest but he was also full of surprises! He…read moreis talented and capable beyond his tile and stone work he did for us-Including a major bathroom remodel. He was honest about the time frame it would take and stayed in communication throughout the job, if we weren't sure of something he took the time to explain it and he even gave us options to help save costs. We will use Greg in the future for sure. Finding honest construction folks around Spokane has been a long road, so it was a breath of fresh air working with RGB Smart Tile.

Greg Gorman poured a garage pad, sidewalk, and step for me. The concrete was to dry, the result was…read morea complete disaster. He did not finish the job, and did not make any attept to right the situation. He is a DO NOT HIRE.

They did a great job, my basement had so many cracks and a large cut out where maybe a sump pump…read morehad been. My house is from 1920 and the concrete was in bad shape. It looks perfect now and I am enjoying my new rec room space!

For me, the true test of a company within the construction industry is how they deal with issues…read morethat arise when things don't go perfectly. The short version of this review is that this company, Coveted Coverings (CC), responded when the floor was not completely covered and finished due to fickle nature of dealing with epoxy floors. They had to come back to the job site after thinking all was finished, and apply a totally new surface coat, through a complicated (and expensive!) process to make sure the new surface adheres to the previous. The point is that they came back, redid the surface coat, and left us with a very nice floor--exactly what we wanted. This costed them time and money, since they did not charge us for the final coat. From our perspective, you can trust these guys to do the right thing, and leave you with a high-quality result. Not only that, but they are friendly and easy to work with. For those who prefer more detail, this is what happened at our house. We agreed to do a flake floor on a wooden subfloor (plywood) that had lots of gross imperfections, from the screw/nail holes to the butt joints and other cracks. All the imperfections had to be filled with an epoxy paste. Then they do the main epoxy layer that they added just enough to fill in some of the worst dips in the floor, followed by the flake layer, ending with the surface coat. The CC guys showed up when they said they would, were professional throughout and the first few layers went great. They took a severely flawed subfloor and made it such that we couldn't tell. The problem arose in the top coat: they ran out of epoxy just before the end of the floor. Ninety percent was done, but the last few feet just didn't get covered right. This was after they showed up with 15-20% extra epoxy to make sure this doesn't happen. As an aside, one of the things I appreciate the most from this process, is that I learned quite a bit about epoxy flooring from these guys. They were patient with all my annoying questions, basically teaching me what I didn't know. I had been fooling around with epoxy for a while, and thought I knew how to do what they were doing. In fact, when they gave me the quote for the project, it was more expensive than I expected and I thought we could do it ourselves, since I was now such an expert in Epoxy (yeah, right). Watching them closely and asking questions, I learned just how much I didn't know, and suitably humbled, I have gained a much deeper appreciation for what has to be done. One of the things I learned is that it is very difficult to get the quantities right, and just buying (and charging the customer) way more, has its own set of problems (like how do you store the extra, what conditions does it require, how soon does it degrade, etc). Apparently this is especially true for wood floors, where the absorption rate and imperfections vary so widely. So, it's completely understandable that they ran out of epoxy, despite their expertise and planning. Once they took a look at the unfinished floor, they didn't argue, and simply went through the process of planning and executing the final coat (again). They had to go through the process of abrading (sanding, basically) the now-cured surface, using some chemical processes to further prepare the surface for bonding with the new surface coat, and finally applying the new layer. This took a full day, and they had to buy all the materials and soak up the time. They did all this without complaint or issue, and did not charge a cent more than we had already agreed upon. I felt a bit bad that they had to take a loss and tried to pay them more, but they refused. Exceedingly rare for construction firms these days. Bottom line: I trust these guys, and got to see firsthand how epoxy floors can be done right. In hindsight, the price was not too high--it was my ignorance and assumptions that made it seem so. To be fair, they were not the lowest bid (nor were they the highest), but they aren't greedy and are building their business the right way: by doing good work at a fair price and taking full responsibility for what they promise. I can't point to many other outfits we've hired to do construction related projects that take the care that they showed.

Disappointing. We had a fun time with the sales person picking out everything we needed for our…read morekitchen remodel, but afterwards nothing worked out well. They gave us a heads up that our cabinets that we picked out were on back order and it would be 6+ months out, so we were recommended another brand that was quality, but would be in sooner. We were sent pictures & told it was the same as we had picked out, it was not. Instead of a mid-century (60's/70's) cabinet with lots of wood grain, we ended up with a cherrywood 90's cabinet with very little wood grain. We mentioned that it looked a bit different in the picture and we were told it was the lighting and it was basically the same. We had looked at a countertop in the sales floor, but told our sales person that we wanted to pick our particular stone, we never heard from her. We called for weeks and nothing. Our contractor called, and she wouldn't get back to him either. We ended up going with another company for our stone and our install. From then on, we were on our own. She never got back to us. So, we bought our own tile from another place in town, found our own handles & pulls online and finished designing the kitchen without her help. We had picked it all out with our sales person, but she was MIA. I love my kitchen remodel, except for my cabinets. I still look at them and regret them, which is such a bummer because it's a huge investment!

Horrible experience, Carpet One changed its name to One Floor & Home…read more They will not be truthful and honor their product or warranty, and we found the material to be cheap. Cel showed her unprofessionalism and instantly got upset and started screaming at us her character was contrary to the standards expected, in a hostile environment. She was never punctual or on time.

I used Amason All Around to remodel a bathroom, restore some damaged vinyl flooring, and re-drywall…read morea water-damaged portion of my basement. Overall I loved working with this company! One thing to stood out to me is how quickly they were able to get the jobs done. Jeremy, the owner, is very good at coordinating the various workers so there was very little waiting time during the project. He moves the project along quickly and does very good work. Another thing to stood out to me is the quality of his drywall work. My basement has a rather peculiar texture pattern, but his guy was able to perfectly match the pattern, and his seams and taping were so clean that there's no way to tell there was ever any work done. The shower he remodeled for me turned out very well. He was even able to relocate an exhaust fan, expand the size of the shower, and the quality of the tile & grout-work came out very well. Next year I plan to use Amason All Around again to remodel my two downstairs bathrooms.

Another great job by Amason All Around Handyman & Remodeling. Completely remodeled basement…read morekitchen. The pictures say it all.