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    Owasco RV Centre

    1.0 (2 reviews)

    Services - Owasco RV Centre

    RV repair

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    3 years ago

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    9 years ago

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    Great Canadian RV

    Great Canadian RV

    (2 reviews)

    I booked an appointment to have my hot water heater checked and to confirm the by-pass for the hot…read morewater heater was working properly. As it was the end of the season, I decided to let them winterize my RV since they were going to be doing this maintenance, otherwise, I would have winterized it myself per usual. When I booked it in, I was told to empty the tanks. When I picked up my RV, I was told they couldn't find the by-pass switch so they cut a new one. And since I had emptied my tanks, they couldn't check my hot water tank. Rather than over react to this news, I went home to think about what they had done. Disappointed in the fact that they didn't call me to find out where the by-pass was located and proceeded to cut a new one and charge me for it; disappointed that they didn't provide the service of checking the hot water heater as requested, I phone back to talk to the owner's daughter to express my disappointment in a calm, rational way. I was told that they have trained technicians and I shouldn't be questioning their work. I was told I would not be compensated for their mistakes and lack of service as requested and not to come back again. So needless to say, I'm extremely disappointed in their service all the way around. They obviously don't value their customers. I would not recommend anyone I know to use this service.

    You won't be disappointed!! I travelled 400kms to go and…read moredeal with Al and his team and it was worth the trip. great trailers, great prices.

    Owasco RV Centre

    Owasco RV Centre

    (25 reviews)

    teresa@mwco.bbb.orgOur rental experience was far from perfect, as there was an issue with the…read morefreshwater tank not holding water and attempt at communication for help was indeed a challenge, but we did our best to stay focused on the positives and our rare and much treasured time away together as a family away from the Wi-Fi and devices. Letting the kids have free reign over the snacks did wonders for morale, which was perfect for not being able to wash dishes. We ventured northward to a few provincial parks and can't say enough about the endless hiking trails and breathtaking vistas and memories being made as family. Upon returning home and addressing our issues with the owner Amy Verwey, I was thoroughly pleased with her professionalism in smoothing over any bumpy edges. Her communication was absolutely flawlessly and seamlessly executed and beyond fair and reasonable. She addressed our concerns, actioned them swiftly and promptly, and reflected on areas of service where training could be improved. I don't believe one can ask for more when it comes to customer service. In short, Amy exceeded our expectations and instilled tremendous confidence in Owasco as a place to rent and visit again when making a future RV purchase

    Run! Run! Run! We…read morehad many of people tell us not to go there but we had to learn for yourselves and it cost us $500. We went and looked at many of trailers over two years. One thing one sales person to us was 'don't settle for a lay out you're not happy with' and that dealership didn't have the lay out we wanted. Low & behold Owasco did so putting all the warnings aside we went there. Met Tommie McLaren (905-697-0678 ext. 5002 tommie.mclaren@owasco.com) who had very little work to do because we had been looking for so long then passed us off to the Desk Manager Jacob Roubough (905-697-0678 ext. 5018 Jacob.Rombough@owasco.com) We talked and it seemed good I was half busy dealing with the kids and washroom breaks. He signed papers to have the credit guys call and put $500 down. When we left we got talking and thinking. Regret set in as I got an email about our union still not getting a deal, hockey fees going up and dues before Sept 1 and back to school stuff. All the things!! We decided that we would wait another year. Called them and let them know and they refuse to give us our down payment back. $500 dollars they just decided they should keep. We did not do the credit check as we are very aware it can go against your credit but they keep pushing for us to do it. Just told us that they're keeping the $500.00

    Owasco RV Centre - rvrepair - Updated May 2026

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