Bought a used car from a salesman named Duane Mohamed. Had the car for less than two months and had…read morea fault notification for all wheel drive come up. I contacted Duane and he immediately told me there was nothing he could do for me . I purchased an extended warranty that includes powertrain and was basically told too bad by this guy. I will be fighting it but stay away from this dealership and this sleazeball sales man . He's been paid and obviously doesnt care about customer service now

I scheduled my vehicle to be taken to Menzies Chrysler after hearing a grinding noise coming from…read morethe drivers side front tire. Once my vehicle was at Menzies Chrysler the technician stated that he took the vehicle for a road test and could not hear any abnormal noises. So I picked up my vehicle after paying the $185 diagnostic fee. I asked to speak to the mechanic who drove the vehicle and asked if he could take a drive with me in the vehicle. The entire drive I sat in the passenger seat and the technician drove with the window open and kept saying he couldn't hear any noises. When even I could hear the noises in the passenger seat. He told me to continue driving the vehicle until the noise got worse and bring it back in. Last Thursday (2 weeks after my appointment at Menzies Chrysler) one of my employees called me stating that the drivers side front tire wheel well was smoking and that the truck was very hard to steer. We had the vehicle towed to another ram dealership in Stouffville where they gave me an entire page of repairs required to fix the vehicle. The Stouffville ram dealership mechanic showed me that the drivers side front wheel bearing has a catastrophic failure which caused the brake caliper, brake rotor, brake pads, and front axle to basically melt. Now with over $5500 of repairs needed the Menzies Chrysler service team continually state that the problem has nothing to do with them and that the truck left them 100% mechanically sound. Even after bringing all documentation and photographs to the Menzies Chrysler service team they continually say that there was nothing wrong with the vehicle when it was at their dealership. After confronting the mechanic and the general manager instead of them coming up with solutions to remedy the issue they try to blame me because I had changed my own front breaks about 9 months prior. And further more when speaking to the technician and asking him if he has removed the front tire to take an in depth look (after paying the $185 diagnostic fee). He told me there was no reason to take the tire off because he hadn't heard any noises. As an experienced mechanic he should have done his due diligence, instead he was negligent in his practice and the general manager covering his mistake. Never will I return to this dealership after this experience.

They guy showed up late by 40 minutes. Once tow guy arrived, the boss on the other end wanted a…read more"picture of the car". When he got the shot he told me he could only pay two hundred less than he had originally quoted. These guys are not buying a car. They are buying the catalytic converter and they'll scrap the rest. Trying to change the price once you show up is simply, dishonest and bad business practice.

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