The service guy was very pleasant and he was on time. That's really the only nice things I can say…read more Especially elderly customers, be warned these guys will try to rip you off...and do it with a straight face. A brand new version of my garage door opener system (complete motor, rails, belt, safety sensors, remote opener, wall opener) costs a grand total of $219 from Lowe's. This guy tried to quote me $815 for just a new logic board, safety sensors, and a wall opener (NOT a motor, rails, belt, remotes, new wall bracket, new wiring)... I ended up getting an entire new garage door opener system installed for $330 from Home Depot...that included literally everything new and professional installation. Long story short, don't let these guys take you for a ride.

Arrived on time, very personable, did a great job. Had all of the parts needed and quickly finished…read morerepairs.

The Cox team were very helpful in selecting the right equipment, took the time and effort to do the…read moreproper installation, and provided the assistance to match the car systems to the new drives. The new belt and side drives are very quiet. An outstanding job!

Cox Garage Door Company has quality garage doors at a very reasonable price. Russell and his team…read moredoes outstanding work and provides execellent customer service. You will not be disappointed doing business with this company.

I ordered fireplace doors, the inside sales team was great, although the installer representative…read morefrom their company did a poor job installing the doors. We went to open the doors and the entire doors and frame fell forward, my son grabbed the unit. The brackets inside were not attached properly, one is basically upside down, very poorly installed considering we paid the installation fees.

We are in the process of building a home and ran into an issue with a gas log unit we purchased @…read moreDixie products ( Too many btu's for the area). I contacted Kevin @ Dixie Products and explained the situation as we were well beyond the 30 day return period. We received exceptional customer service and were able to exchange for another product that would meet our needs. I highly recommend Dixie Products. We have purchased numerous gas logs from them over the past several years and have always received quality products and quality customer service!

These guys were absolutely AWESOME. From start to finish. I remodeled my whole house and by far…read morethey were the best contractor. Can't recommend them enough!

From the owner: Shining Service, Stellar Solutions! Local garage door…read moreprofessionals serving Roanoke, Lynchburg, and Smith Mountain Lake.

First off, I should mention that two years ago Rusco did my replacement windows and the process was…read moregreat. Very smooth, great product. Since that went so well, I returned to them this most recent July with an order to replace all my exterior doors and garage doors. Our salesman, Dusty, said that installation could begin on September 15th. Unfortunately, September 15th came and went, and no installers arrived. Dusty called me to tell me there was a problem with the glass I'd chosen on my front door, which wasn't available in the door style I'd chosen. This was frustrating, but understandable. We made new selections and set October 1 as our installation date. Again, the installation date came and went with no word from Rusco. When I called to see what was up, Dusty said that there was a problem with my garage doors and they had to be sent back. I pressed him for a new installation date, which he was unable to provide. He said he would call me back, which he did not. Weeks passed during the period of October through Thanksgiving, where my husband and I would call Dusty frequently to find out the status of our doors. He would bounce us back and forth to call installation managers, and with every different person we spoke to, the details were different. This door has arrived, but this other door is wrong. No one's story matched up. It was incredibly frustrating. Finally, on December 8th (today), I had several missed calls on my phone from an installer who was apparently at my house, ready to install my doors. I was astonished, as no one had let me know this was scheduled for today. I checked my earlier messages and saw a voicemail from the installer, who called me at 9:18 this morning to let me know the installer was on his way. I'm not exactly sure how that qualifies as advance notice, but when I called to ask why this happened, the installation manager was unable to explain, or even apologize. He even tried to say that he'd called me the previous week and left a message (I received no such message). To add insult to injury, the garage doors were STILL not in, and won't be until Thursday. Overall, I am appalled at the total lack of organization and customer service provided me by Rusco, and will absolutely not be ordering from them again.

Your life time warranty on Windows just went out the window in June 2015 when they packed up and…read moreleft their customers high and dry. Dusty could not phone his clients and let them know that Rusco was going out. He never returned phone calls and Rusco took your money and gave poor, poor product and service in return.

We get a lot of keys made for his cars and they do a quick and great job. Prices are fair and they…read morestaff js very helpful. Also had a key made for my car and it was much cheaper than the dealer. Ample parking with disabled spots out front. You have to drive uphill to get up to the entrance

They are available to assist on weekends unlike most locksmiths. Their costs to the customer is too…read moreexpensive, however.

Salem Paving did a pretty nice job for a reasonable price. All of the folks that worked for Salem…read morePaving were good guys. Tony the head guy was a really nice person and his help spoke highly of him. pros: Quick to give a quote AAA Rating Made suggestions on insuring water never enter's garage due to sloped toward home. service was completed in 2 days Discount for neighbor referral Have had some hard storms and seems to drain properly cons: The very top of my driveway they ran out of asphalt basically the last 3 ft so does not match up as well. Just not as smooth Tony didn't return my call however I left the message with his administrative assistant and she said she would have him call. Just didn't hear back from him

i always herd salem paving was a good company,so in support of my local business i hired them to…read morepave my driveway.they did a good job exept they left the asphalt to high in front of my garage and now the water stands there and is rotting the frame around my doors.i questioned them upon instalation and was told they would come back and address the problem.the owner came out and told me he would have his guys come back and fix the problem,they never did and when i called again the lady said theres nothing they can do,so when it rains and i open the door to go in or out the water pours into my garage.im not one to write a review on anyone,i would just like to have my driveway fixed properly! after all i did pay them well and in cash,i guess that was a mistake on my part .melissa beckner

Here's a new note…read more Ace Moving ruined my life. They are a complete scam. Run as far away as you can from this scam that is Ace Moving. By failing so hard on my move out, they almost caused me to breach contract for the sale of my house, they only corrected it after I raised Hell, after they dumped over a can of paint and ruined the floors of that same house, after already breaking everything I own and care about, after quoting 2 hours and taking 6, and still didn't finish the job, then ballooned my cost from $500 to $1,000 because they sent me newbies and not their A team. My team asked for help, they said no, then I was charged $1,000 cash and one dude was threatening to quit his job with ACE the entire time. They hire homeless people and high school drop outs to handle your most precious possessions and then provide no training. Then when they break all your stuff, they try and blame U-Pack, before it even leaves your drive-way. This damage is no different than if they let guys take a baseball bat to everything I own and destroy it in my family home while in my living room. They did the same thing, just in a truck. Ace Moving broke or ruined everything I own. I scrimped and had a budget so I could buy this nice furniture over time. Ace Moving just ruined everything (literally everything). I don't have a dining room table anymore. 6/8 leather chairs are punctured and ruined, I don't have dishes because you broke them. And when you broke my dishes while taking your first paid break in 30 minutes, you also dumped soy sauce, and cooking oil, all over my apostered king sized bed and broke it. So not only did you ruin all the physical things in the move you were responsible for, (and was late, and charged me more) you ruined the already packed items too, when you let a stack of bins come crashing down with no restraints. (I have photos and video. Don't try and weasel out of this) You ruined everything I own. I ran the numbers and 90% of what I paid $7,000 to move across the country is going right the trash because of Ace Moving negligence and incompetence.

We hired this company specifically as "specialty piano movers," and they reassured us that they…read morewere highly qualified to move our grand piano--an extremely valuable and deeply sentimental instrument. Unfortunately, this turned into a stressful, distressing, and emotionally draining experience that did not reflect the level of expertise they advertise. During the move, they secured the piano with only one strap, which broke and caused the piano to fall. Although they said they would "make it right," it was very difficult for nearly six weeks to get clear communication about where the piano was, what repairs were being done, or when it would be returned. They did repair the broken veneer, but when the piano was finally delivered back, the issues continued. The pedals were installed incorrectly (not surprising, as they asked me how to reassemble parts of the piano during delivery), there are now noticeable scuffs and scratches on the most visible curved portion of the instrument, and they left the music rack behind and had to return for a second visit. Despite all of this, they charged full price for the move, even though the piano's overall condition was clearly impacted by the incident. If you want to avoid similar stress and heartbreak, I highly recommend another mover.