We came in looking for the impossible... Sneakers AND dress shoes for my bf. We left with both and…read morethen some thanks to the excellent customer service we received from Nicole and Ashley. They checked in on us and numerous customers as we were looking through the great selection. They greeted us upon entering the store and told us about the bargains for the day. No matter how many times we asked for help reaching boxes on the upper shelves Nicole never complained, but happily brought over the ladder to assist us. We have never experienced this great of customer service at this location. When we came back today, it was a different crew working. They weren't unfriendly but definitely not the same level of service - we weren't greeted nor did they check in to see how a new shoe hunt was going. We will be back for sure!

From the owner: Rack Room Shoes has been the trusted footwear retailer of choice for more than 95 years by…read moreconsistently offering quality shoes for men, women and children at value prices. With a wide variety of nationally recognized brands and an assortment of exclusive brands in athletic, comfort, dress and casual, every member of the family will find the shoes they love at the value they need.

I haven't shopped at DSW sooo much in my life until now because of the good sales. I've been…read moreordering online since stores were closed. Now that the stores are open, the in person experience is a bit different. I had to return/exchange some shoes I purchased online. This was my second visit to this store. The "Fellow Shoe Lover" that assisted me on 5/17/2020 was very helpful and nice. I forgot her name and it's not on my receipt. The store clerks wore face masks and I believe customers are required to wear them as well. The store is only accepting credit cards as a form of payment. Due to Covid-19 safety measures were put in place. If you donate shoes you have to put them in a plastic bag (provided by DSW) and DSW will disinfect them. You can no longer try on shoes in the back of the store or in the different shoe aisles. You are required to sit in front of the store and try on the shoes. If you decide not to purchase the shoe you must put the shoe on the table and DSW will disinfect them before putting them back on the shelf. I noticed signs on the entry way of the clearance aisles that requires customers to exit /enter the aisle a certain way to ensure social distancing.

DSW Round Rock manager awful! Called corporate office waiting for returned call. Go to rack room…read more buy one get one 50% off.

This visit was life changing for us. Erin was absolutely amazing and so helpful and cheerful…read morethrough the entire visit. My teenage daughter needed new shoes to help with an abnormal gait issue that had been causing falls and ankle twists. We were treated like special guests the entire time. The foot scan was amazing and so helpful. She made my daughter feel so comfortable and heard. We were offered a few options to choose from with a try on of each option and then with and without the inserts. This is a pricier place but with the experience and the quality of the shoes it is absolutely worth it. I would have been so lost finding a shoe that would help with the issues. 10/10 service and will be returning for myself soon.

Went back again today and got the same great service I always get from this location.. They will…read morework with you until you find the exact shoe for your feet.. The prices are also very competitive with other shoe shops in the nation from what I've researched.. I'm a distance runner sonshies are VERY important to me and getting right fit and feel for my feet. I went back in today and tried on a Pair of Hoka Mach X and New Balance FuelCell SuperComp Elite V3 and was torn between both of them ... I tried them on multiple times and jogged around the store and they were very patient with me.. I finally chose the New Balance FuelCell SuperComp Elite V3 and I love my choice.

They close 20 minutes before they're supposed to. It's unfortunate when you drive out to make a…read morequick transaction.

My friend found an Adidas pair of shoes in MY Color AND Size, Pink AND size 4 (Hm! When did my feet…read moregrow from a 3.5? )!! I did not find it AT the Adidas store. I found the Service to be lacking, UNLESS you ask for help, at the front counter. I guess, for an Outlet, it may seem expensive, but many things have been going up on price, so it was expected!

Clean store to go in and get ideas or try items on to buy online for much cheaper in the same…read morebrands. They have a good selection of boots for women if you're between sizes 5 and 8, but anything outside of that they only have a few pairs. They have even larger selections in everything for men. Everything in the store is beautifully staged and you can clearly see everything. They have a few dressing rooms and a clean bathroom. The employees greet you and ask if you need help right away, but then huddled together to talk and be on their phones. I didn't mind because I was just browsing, but if you needed help anywhere other than the entrance of the store you'd have to go get them. To me the place is more like a showroom than a store. Definitely more dress up western than practical clothing you'd be able to use in events or day to day. This location is in a major shopping center so there is plenty of parking spots close by.

Went in there for a set of work boots last week and was helped by a young man named Trey. Trey not…read moreonly was he super helpful, but also super polite. Would 10/10 recommend this store. A little off topic, but if I had a daughter I would introduce them.

I'm a first time customer who decided to see what lied behind these doors. The yelper who wrote the…read morefirst review pretty much nailed it, so I'll just add in a few comments and photos. It's located on the northbound side of the I-35 feeder at exit 254. There's plenty of parking and it sits right next to Amy's ice cream. The interior reminded me of those souvenir shops you'd find down by the coast where music is playing overhead and you're surrounded by bright colorful clothing from the floor to the ceiling. There's lots of men's, women's and children's activewear along with numerous accessories. You can also find some Austin souvenirs and T-shirts here as well. There's also a very large shoe selection to be found here. The photos included may inspire you to check this place out, but don't expect bargain prices.

I appreciate good customer service, & I would like to say that Burgundy gave me outstanding…read morecustomer service and was a great help.

Steve is great with making custom sports orthodics. The one's I had from my pediatrist weren't…read moreworking well when I started running; within 30 minutes, he made me a flexible pair that eliminated my shin pain and stress on my knee. When I brought my wife in, after watching her walk across the room, he told us that she was supinating as well as pronating, and that she was going to develop bunions on the outside of her little toe... and when we looked, we found the beginnings of bunions we never knew she had! We both wear our inserts all the time.

So many shopping stores well-kept grounds. Love the activities that they put on near the fishing…read morepond. When hosting events the police officers are super friendly with the kids. Lots of parking and well designed map of the area for the shopping and eating experience. The wintertime is always my favorite to take the family here the farmers market is great lots of local and sustainable food as well as a big organic section.

Busy, busy, busy. There are always so many people here in such a hurry. I think it would be a…read moregreat place if it wasn't so over crowded.

The podiatrist recommended that I should begin to wear low arch support shoes due to foot surgery…read more I chose to go to FLEET FEET on Gattis School Road in Round Rock and let me tell you Sales clerk EMMA made me feel so special. I was treated with respect and care from the beginning to the end. She listened to my needs and the very first shoe she had me try on was the perfect shoe for me, BROOKS W ARIEL GTS 26. They did not have my size in stock at the store but got it delivered in 3 days from another store. I went back to try on and yet again I wanted a bigger size. Sales clerk Ellie fitted me and was also understanding to my needs. I finally walked away wearing my first pair of shoes after 2 1/2 years of not being able to wear one. I also bought a pair of laces with the locks... OOAHH SPORT FLEX and 2 WICKED COMFORT SOCKS. I am a very happy first time customer. THANK YOU FLEET FEET ON GATTIS SCHOOL ROAD, ROUND ROCK, I will be recommending you to everyone. THANK YOU FATHER GOD for allowing and leading me to the best.

This shoe store sits in a strip center with H-E-B as the anchor store. If you're used to walking…read moreinto a DSW, Skechers or Rack Room store, you are used to their spacious stores. Not this place, it's about the size of your average small convenience store. Many yelpers brag on the great service they get here and if they're not too busy, they'll be on you immediately. If it's busy, you'll have to sign in at the front door, but yes they are very helpful. I came here looking for some comfortable slip on black sketchers or something similar. Unfortunately, there was nothing in that category for me, and it should be pointed out that they have no leather upper business shoes here at all (or ladies heels either). This is strictly a running tennis shoe business with accessories. If you take running shoes seriously, this is the place to come, especially if you don't mind spending between $120-$250 for a pair. Even the clearance running shoes start around $70 on up. There's no buy one get one half price offer here. Some informative photos included in case you want to pay this place a visit.

I love DSW. You can always find something. Today I was looking for a certain color Vans. And Puma…read more But I didn't know they had Betsey Johnson shoes too. Unfortunately I only saw 1 pair of Betsey Johnson. Her shoes are so bold, and whimsical. There's a pair of heels with olives on them that I wanted to try on. But sadly, they didn't have them. I did find a pair of white Roxy's which I've worn for 2 summers. Been wanting to replace them. Found my size in the Roxy white sneakers. They were on sale and I also had $5.00 in DSW birthday money. They were $60 and I ended up paying $35 not a bad deal for cute white Summer sneakers. Store is very large, and clean and organized. They do have a lot of clearance shoes in the back. You should have no problem finding a pair of shoes here.

I like the store, but this location is lacking customer service. It's hit or miss, staff could be…read moremore friendly. In general, great location, great variety and selection and value. The store is clean and well stocked. I like DSW rewards program.