I called multiple local appliance repair companies and Kelly's was the most accommodating. The…read moreperson that answered the phone to schedule was very pleasant and efficient. Shane who came out was on time and resolved our problem quickly. I will definitely use them again! I love supporting a small local company! Good job Kelly's!

Communication was poor among their staff. Technician was clueless, ordered and replaced the ice…read moremaker on a yr old fridge (which honestly was not needed) and office confirmed all under warranty. Fast forward after 24...48 + hrs with no ice working and a bill for payment for service not rendered and then informing "it's not under warranty". I had clearly emailed and texted the directions to 2 people in their office. I got text confirmation that I am covered and office confirmed they have gotten my email and we are good. Ice maker didn't even needed replacement and it's not even working still. When something is under warranty you get the part for free from the manufacture they got it from somewhere else instead ‍‍ Obviously warranty got denied. Called another repair technician who came looked at it and said the water filter or fill tube was clogged.....that is it. Not really Diamond Certified BUT I call them Un Certified.

Great service! Juan fixed our refrigerator promptly and skillfully. He knows his craft and is…read morereasonably priced.

We called APPLIANCES JAUREZ late yesterday about our clothes dryer. there was heat but it wouldn't…read moresin. He told us he could be at our home between 8:00 AM and 8:30 AM today, He was completely on time, quickly diagnosed the problem, had the two parts that we needed, installed them and had our dryer running and working in less than 30 minutes. All of that for considerably less than we thought it would cost! We would DEFINITELY recommend APPLIANCES JAUREZ, have used their service before and WILL use them again in the future!

After 34 years of faithful service, our Subzero refrigerator and freezer recently needed to be…read morereplaced. I stopped by Tee Vax to look at the new Subzero models they had available. I was fortunate enough to meet Richard Landen while I was there. Richard was very knowledgeable, courteous, and helpful. I told Richard I needed to discuss a few of the model options with my wife, and I'd call him with a decision within a week. I phoned Richard a few days later, and told him which model Subzero we wanted to order. He couldn't have made the whole purchase any easier. Richard emailed me the receipt, and told me the new Subzero would be available for pickup in a few days. Richard was kind enough to inform me that if I selected a certified installer Subzero adds an extra year to the warranty! So I figured I had better do just that, and I went with Top Tier Appliance Installations which is owned by John Yeager. If there was ever an appropriately named business, it's John's business! John and his crew really were top tier! From keeping me apprised of their arrival time to protecting my floors removing the old SubZero, to being diligent as they carefully lugged these 800 pound machines (both the old Subzero and the new Subzero) up and down my stairs without damaging my home! The installation job they did on my new Subzero was spectacular! I would highly recommend John and his team without reservation! I'm a very particular guy, and John and his team are definitely welcome back in my home anytime. Going forward, anytime I need new appliances, I will be calling Richard at Tee Vax to buy them, and John at Top Tier Appliance Installations to install them!

I bought a refrigerator from them a couple of years ago and yesterday bought a new built in…read moremicrowave. I've had great experiences with Tee Vax both times. Yesterday, I went to their website and found what I wanted. I called them and completed the whole transaction in less than 10 minutes, including arranging for delivery and installation. The people I've worked with at Tee Vax have been wonderful.

I called in to have my dryer fixed as it had stopped heating up. Will and Aaron showed up 10…read moreminutes early and within 15 minutes had identified the issue and fixed it! Then I asked them to add one more thing to their repair list for us, our dishwasher was not draining - BAM, 10 minutes later - FIXED! Not only were they prompt, they were courteous and extremely effective! Cochran clearly knows their stuff! I will use them again if the need arises!

Family owned business! I have to say that the two guys who came and looked at the three issues I…read morewas having were able to fix two of them onsite without any parts and only charged me for the one appliance that they did need to order parts for. Very expert - very friendly - very recommended!!!

Received excellent service from Larce and Sonoma Service. Came right to the house soon after the…read morecall and got my freezer/fridge working temporarily saving most of what we had in it. Couple days later he had the part and had it all fixed delving into parts of it that were baffling to me. The price was right on. He even brought a dog treat for our puppy on his second visit! Couldn't have been more pleased with the excellent service.

You will be so happy with Sonoma Valley Appliance. Work is excellent and the owner is so honest…read moreand a very pleasant person. Highly recommend.

Wonderful and prompt service. I ended up replacing my wall heater thermostat. My old one would not…read moreclick on. My new one is digital. So happy. I have used Ross HVAC to replace heating elements in my Wolf oven. Very friendly and knowledgeable staff. I recommend this company. Lou Ann S.

Great service! They came out the same day and fixed our dryer. I wasn't sure who to call, but I…read moresaw the reviews on Yelp and I was very happy with their friendly service.

Sign of the Bear Kitchenware in Sonoma, CA, is in the historic Sonoma Plaza shopping district…read more Sign of the Bear kitchenware. Say that 10 times fast. Just as fun to say, it's fun to browse even if you're not a home chef. They have brand name, quality cookware, bakeware, and kitchen items. Gifts and gadgets. Basic items (inexpensive) to "what do I do with this" specialized items (pricier). All at reasonable, competitive pricing for the brands. Locally owned since 1972. Awesome! The place is not particularly large, but they have a knack for utilizing space without feeling cluttered. I stopped in recently because I happen to be in the area and heard they carry Smithy, American made cast iron cookware. In particular I was looking for the carbon steel line of Smithy which is supposedly lighter in weight than their cast iron line. The young sales associate helped me locate the Smithy display. He was aware of the brand and knew where it was exactly in the shop. Lovely, gorgeous pieces. Pricing was on par.After doing my weightlifting kitchen curl test with a 10 inch skillet, I concluded that it is less weighty but I'm too weak to handle even that carbon steel weight. However I am uncommonly lacking the normal upper body strength. So you most likely will not have the same issue as I.

This store is fantastic. This store would be my toy store dream. The variety of kitchen items is…read morewonderful. From the least expensive budgets to the more extravagant budgets you will find what you are looking for. The representatives were very helpful and pleasant.

Larce called me back within 5 minutes of leaving a message, plus he went to look at the…read morerefrigerator within half an hour - great customer service and a nice guy to deal with!

Great service, the repair man knew exactly what was wrong with our washer and had it fixed in no…read moretime.

St. Helena appliance is a go to! John has seen it all and can fix it! We would like to keep our 20…read moreyear old dryer and he brought it back to working condition. I have never seen the inside of a dryer and learned quite a bit! Thank you!

This place is a joke. It took them two months to address a repair issue. The worst part is they…read moretried to blame their incompetence on us. Once the issue was "fixed" it still was not fixed. I'm cutting my losses and living with the problem until a different repairman can be found or the appliance needs to be replaced. I would pay a few hundred dollars more on an appliance to support a local business, but not when they perform like St Helena appliance. I will be buying my replacement appliances at Home Depot.

Finding someone to fix an appliance is daunting. I contacted LG for a referral for a repair to my…read morerefrigerator and the recommended Linet. Everything was great; communication, knowledge, friendliness and cost.

I don't write Yelp reviews but felt compelled to after a really great experience with Linet…read more My LG OLED TV suddenly died on me after the initial warranty expired, which meant I'd have to pay for any repairs or replacement. Thankfully I bought it on a premium credit card with an extended warranty benefit so decided to go through with it. LG's site pointed me towards Linet to attempt a repair. Alex was very helpful in trying to diagnose and explain the problem. Ultimately a replacement board didn't work out, so the most likely fix per Alex's experience was a very expensive panel replacement, at which point a new TV made more sense. Even still, Alex was very helpful with my extended warranty claim process which required documentation. Alex was experienced with this process and even advised me on how to get through it more quickly by telling insurance to call him for additional information they were seeking. Got my claim fully paid out shortly thereafter. Thanks again, Alex!