Every spring the raccoons return to my neighborhood to take advantage of the lush grass and grubs. They use the roofs in the neighborhood to travel and find a place to hunker down and raise their babies. This year they managed to get into my attic (or so I thought). I could hear them scratching above my head, rolling around in the middle of the night and fighting when they got into each others space. I had two local companies come out to provide a "Free" inspection. Well, you get what you pay for. Based on the piles of poop on my roof it was obvious it was a raccoon problem, but neither company could find any evidence of the critters in my attic at all. Neither company ventured into the backyard, they simply looked in the attic and pretty much told me that they were only playing on my roof. I told both companies that I would climb up the ladder to check when I heard them but they weren't on the roof, they have obviously found some space under the roof to nest. Both technicians dismissed me. A few days later the activity got louder and more constant. I called them both and the response was, you can buy a trap and trap them. It would be too expensive for us to do it for you. Really? I had never been provided the cost to be able to determine if it was too expensive. It may be, but I still needed the little guys removed. In other words, they wanted nothing to do with my raccoon problem.
I found Zack on line with only a handful of reviews, but far better than other companies and now I know why. I am not going to sugar coat it. What Zack and his team do is not inexpensive, but they care about you, they care about the animals, and they get the job done! This work is difficult, but necessary and it was handled humanely and a win for both me and the Racoons.
Zack was quick to respond, outlined my options and the costs, and scheduled a visit quickly. His technician John arrived, quickly assessed the problem. Discovered that the area they were hiding was a small space between my house and an extension. The entrance was in a very difficult area to get to and there was only one way in and one way out. So we couldn't flush them out from end to the other. John installed a one-way door so that the Raccoons could not reenter once they left after dark to forage. He then cleaned up several areas where the Racoons had established their latrines. He even took the bags with him to dispose of. Both John and Zack were professional and kept me informed with every step, determined to correct my problem. John left letting me know he would come back in a few days to ensure the racoons were gone, remove the door and seal up the space so that they can not re-enter.
The next morning, I woke up to silence. No critters scurrying around above my head. Genius idea! The raccoons live to forage another day and I can sleep soundly knowing they are not creating damage to my house.
Thank you Zack and John. I truly appreciate you both!! read more
