I had a SEVERE rat and chipmunk invasion. I used another local company and they did not solve the…read moreissue. These guys got it done. Its been over a year and not a sign of vermin. It wasn't cheap...but it was the best service and totally worth it to get the issue solved. So thankful that there is a company on the mountain that knows how to do the job they are hired for.

The workers at Outback Zack are great. The worker who primarily came to my house was Seth. He is…read moreextremely friendly, a hard worker, and very helpful with all of the questions that I had. I had a rat infestation in my house for about a month. I tried catching them myself but only got a couple and decided to hire the professionals. Seth took care to make sure all entrances to my house were sealed and answered various questions I had regarding the rats. As of today all of the rats are gone and I am very happy. My only complaint is the front desk not booking me properly. I had to call multiple times to confirm and book appointments. A couple appointments I told them to book me for a couple hours because I still heard rat activity midway through the process, but the front desk waved me off and booked me for a 30 minute "trap check" appointment. However, when Seth came for those appointments he took his time and spent multiple hours at my house on several occasions sealing more entrances and setting more traps. Very happy with the workers but I think the process could have been sped up if the front desk had booked the workers properly and in a more timely fashion.

Had a little problem with rodents under my house, they were getting in through a small chewed out…read moresection of the door. Called hatch and they took care of trapping and repairing the door as well as filling any other small openings that could let them back in. Such a relief not to hear that scrambling around under there at night! You might have to wait a week or two to get an appointment because they are very booked up and that is because they are the best! Good fair pricing as well.

Efforts by Hatch Pest Solutions to exclude mice and chipmunks from my cabin in the woods appear to…read morebe performative at best. After sending me a message on the phone that they found a number of dead mice and dead chipmunks last week, on the third billed visit, with no mention of exclusions, the VP of Operations, Lisa, now claims that they have sealed up the outside of the house. I haven't confirmed this because it takes two hours to drive up there. On the next visit, they plan to sanitize. My husband now tells me that Hatch employees who came out for the estimate said there's a monthly Hatch customer in the forest nearby. They said they sanitize using Pine Sol. They didn't bother to inspect the space underneath the cabin. I've now had the very unpleasant experience of researching what it actually takes to exclude mice and chipmunks from a pier and beam cabin. Rodent borne pathogens require industrial enzymatic neutralizers, not scented household cleaners. The urine of mice and chipmunks can be detected by other mice and chipmunks from hundreds of yards away, acting as a beacon for proven habitats such as my cabin. Chipmunks are great diggers and have to be excluded using industrial grade steel hardware trenched underground. If exclusions were done correctly, I won't be a monthly customer for Hatch, which is probably really their goal.

Gregory came out on an "emergency " call to grab this cute ugly guy! I couldn't get our current…read morepest control company out on short notice, and even got scolded for calling too many times in a row because no one would answer the phone; but Gregory picked up the phone and rushed right over! I could tell he kinda laughed at my situation as this little guy was taking a nap and I sat there watching him for over an hour as I tried to call animal control and anyone I could google to come snatch and release him into the Wild....all the while contemplating how I couldn't take his little life even though he was just sitting there in my basement and I had been trying to trap him for days! Thanks for the fast service Gregory and for releasing him so I could sletonight! There's been enough senseless killing lately

Greg is wonderful and highly knowledgeable. I'm a property manager in Big Bear and I had a…read morecarpenter ant infestation at two of my properties. Greg serviced them both and did a wonderful job. Highly recommend. This is a small, owner operated business, not a large business or franchise. I prefer to work with companies like that.

These folks are great! Professional, know bug infestations and what to do about it…read more I had a yellow jacket issue which led to a close encounter of the biting kind. Within a half a day of calling May, Exterminator Connor McCorckle arrived with his organic chems strapped to his back, assessed the situation and began spraying. The dude was fearless. He got up close and sprayed every crevasse in and around the area the yellow jackets were habitating on and in my house. Connor stated with confidence they would become lethargic by sundown and deceased by morning. Man was he right! The folks at May are locals and know all things about bugs on the mountain. I highly recommend them. They do guarantee their work too!

For years we have relied on Robert May Pest Management to ensure that our mountain home remains…read morefree of bugs, rodents and other critters. From mice infestations in the house and garage to critters eating the wires inside our jacuzzi, Robert is always quick to arrive and eliminate the problem. We have peace of mind as this is our second home and we trust Robert to service the house when we are not there, too. We highly recommend his services!

This is a local company with lots of experience. They are reliable and super easy to work with! The…read morereports can be a little tricky to read but if you call they are always happy to discuss details.

My review will be short, just stay clear. Their nice but not much more to say... multiple…read moreinspections and lack of thoroughness with overpriced replacement that is sold with a vague report... I scheduled them so I could be present and they came two days early when I wasn't there... the basis of their tactic... I've purchased and sold twelve properties and they are the worst... their 3 star rating is overstated.

I paid $350 up front for a one month (one day per week service) to take care of a few holes I had…read morein my back yard due to gophers. I asked the exterminator Chris to call me before he entered the house so I can come out and go over the situation with him and I also told him that wanted to see the the gopher if he cut any. Chris agreed to this. Only the second day he called me to tell them that he had misplaced my check and to request a new check. After that day he just left me a paper saying that he was there servicing the site. I called Chris and left messages in his voice mail to call me before he started the service. Last day he left me a note saying "cut one gopher". I called the office I complained because Chris didn't call me nor showed me the cut animal and the lady that answered the phone said that this is not their standard procedure. The lady was rather rude and I assume she must be the owner because she was very defensive and would not acknowledge my complaint which was that Chris didn't honor our agreement of calling me every time he came to the home and didn't show me the cut animal. The gopher holes kept increasing in my yard. So, I stopped the service. I do not recommend this company.

They are responsive, just be aware that they do not service the Big Bear Lake area. Not sure why…read morethey are listed.

Ants: GONE! We'd…read morewanted to get on a pest plan for our new house because it's just good sense to protect the property from termites, etc. but we were being a little lazy about it. Then we noticed there were millions of ants on the property. All different colors and sizes. We'd often let the dogs out and they'd lie down in the sun and we couldn't stand the idea of them getting ants all over them, so we called and set up an appointment. Later that day I was bitten by a fire ant by the pool and that is PAINFUL. Kiersten from Rodeo came out and, first of all, she was just so pleasant and easy-going. We felt confident in her immediately. I also appreciate that they don't just do the perimeter of the house but 30' out as well. It's been a couple of days now and there are absolutely no ants. What a relief!

The best in the biz. Been using them off and on for years. Never once had a bad experience. And the…read morebugs stay, away even in summer.

Dependable. Good respond time. Friendly and very knowledgeable. I have worked with this company…read morefor at least 6 years or more.

Blacktie Pest Control provided truly exceptional customer service! The technician Rasheed was…read moreincredibly friendly and showed up right on time. What impressed me most was how thorough and knowledgeable he is--they inspected every corner and clearly explained the treatment plan. If you need reliable, expert pest control, look no further.

We had a nasty surprise with mouse droppings showing up in our garage cabinets, so we started…read morelooking for someone reliable to handle it. Efren from Wrangler Pest Control was one of the first to get back to us on Yelp, and we set up a time for him to come take a look. Right from the start, the guy impressed us. He showed up early (which almost never happens with service people), explained everything clearly, gave us a fair price compared to the others who quoted, and just had this calm, patient vibe that put us at ease. No high-pressure sales stuff and he actually took the time to walk us through what he was seeing and gave us some solid tips on keeping mice out for good. We went ahead and hired him on the spot. He set up traps, sealed entry points, and we cleaned up what was there. Thought we were done... until a few days later when a couple more droppings popped up. Frustrating, but Efren had already told us he stands behind his work with a warranty. Called him, and he was back out super quick with no hassle, no extra charge, just fixed the issue. Honestly, my wife and I feel like we picked the right person for the job. Efren's efficient, trustworthy, and actually cares about getting it right. If you're dealing with rodents or any pest stuff, I'd tell you to go with Wrangler Pest Control and ask for Efren. We'll definitely be calling him again if we ever need help, and we've already recommended him to a couple neighbors. 5 stars all the way.

Working with Wrangler pest was such a wonderful experience. We had a gopher that destroyed our yard…read moreso we reached out to them to see what could be done. They were out here within a day or so, confirmed it was a gopher, and set up traps to capture the gopher. Sure enough a few days later when they came back the gopher was in the trap! They didn't stop there, their quality of work was admirable because they came back a few times after to ensure nothing else got in the trap and the gophers were truly gone. THAT is what gave me peace of mind and I would trust them again to deal with any rodent issues going forward.