I paid $350 up front for a one month (one day per week service) to take care of a few holes I had in my back yard due to gophers.
I asked the exterminator Chris to call me before he entered the house so I can come out and go over the situation with him and I also told him that wanted to see the the gopher if he cut any. Chris agreed to this.
Only the second day he called me to tell them that he had misplaced my check and to request a new check. After that day he just left me a paper saying that he was there servicing the site. I called Chris and left messages in his voice mail to call me before he started the service. Last day he left me a note saying "cut one gopher". I called the office I complained because Chris didn't call me nor showed me the cut animal and the lady that answered the phone said that this is not their standard procedure.
The lady was rather rude and I assume she must be the owner because she was very defensive and would not acknowledge my complaint which was that Chris didn't honor our agreement of calling me every time he came to the home and didn't show me the cut animal.
The gopher holes kept increasing in my yard. So, I stopped the service. I do not recommend this company. read more