The workers at Outback Zack are great. The worker who primarily came to my house was Seth. He is…read moreextremely friendly, a hard worker, and very helpful with all of the questions that I had. I had a rat infestation in my house for about a month. I tried catching them myself but only got a couple and decided to hire the professionals. Seth took care to make sure all entrances to my house were sealed and answered various questions I had regarding the rats. As of today all of the rats are gone and I am very happy. My only complaint is the front desk not booking me properly. I had to call multiple times to confirm and book appointments. A couple appointments I told them to book me for a couple hours because I still heard rat activity midway through the process, but the front desk waved me off and booked me for a 30 minute "trap check" appointment. However, when Seth came for those appointments he took his time and spent multiple hours at my house on several occasions sealing more entrances and setting more traps. Very happy with the workers but I think the process could have been sped up if the front desk had booked the workers properly and in a more timely fashion.

Friendly service. Went out of their way to help. I will call again if I need something else!read more

Gregory came out on an "emergency " call to grab this cute ugly guy! I couldn't get our current…read morepest control company out on short notice, and even got scolded for calling too many times in a row because no one would answer the phone; but Gregory picked up the phone and rushed right over! I could tell he kinda laughed at my situation as this little guy was taking a nap and I sat there watching him for over an hour as I tried to call animal control and anyone I could google to come snatch and release him into the Wild....all the while contemplating how I couldn't take his little life even though he was just sitting there in my basement and I had been trying to trap him for days! Thanks for the fast service Gregory and for releasing him so I could sletonight! There's been enough senseless killing lately

Greg is wonderful and highly knowledgeable. I'm a property manager in Big Bear and I had a…read morecarpenter ant infestation at two of my properties. Greg serviced them both and did a wonderful job. Highly recommend. This is a small, owner operated business, not a large business or franchise. I prefer to work with companies like that.

I took pictures, sent them in and waited for them to call back. When they did they said, "sorry,…read morewe're too busy"... I won't be using you for anything.

Looking for a good pest company up in Big Bear proved to be challenging. We came across Home…read moreDefenders. Very professional from start to finish! We had the owner, Mike come out on a moth infestation with some other of their friends. He was courteous, polite, didn't try and up sell us. Plainly told us what to expect and what they would do, I highly recommend them! There call backs from the office and their follow through is excellent!

I have used Adolfo with Empire Termite Solutions for years to do my termite inspections for houses…read moreI have listed or houses for buyers. I have always found him honest, communicative, and dependable with inspections and any work to reach clearance for any wood destroying pests. He is always able to get the inspection done quickly and also any needed work. I just had him repair dry rot wood on a house and deck I am getting ready to list. His crew replaced a lot of wood on the deck and then thoroughly painted the decks, the hand railings, and touched up some of the house to have it look great and ready to list. My clients were very pleased with the work completed, and happy with his price and workmanship. When I find dryrot on my personal home decks, I call Adolfo with Empire Termite, to give me an estimate on fixing the boards. They always do a good job replacing the boards and painting for me. His prices are good and he gets the job done timely. I highly recommend Adolfo with Empire Termite Solutions for your termite inspection, repairs and treatment, for your real estate transactions or for your personal use.

Adolfo and his team completely fixed the dry rod and termites that existed. We bought a nice cabin…read morein Big Bear and there was some dry rod and termites, but the house looks good as new now. They are reliable and dependable and very caring. I recommend Empire Termite Repair.

A true lifesaver during a rodent crisis at our cabin. The inspection was so thorough and he sealed…read moreup so many spots to prevent them from getting in, Josh was so patient and knowledgeable about these issues. His years of experience and trustworthiness cannot be compared. He kept in constant contact with us during the process as we are out of the area. He gave us lots of recommendations and suggestions to keep our family cabin safe. His price was really reasonable and his response time was outstanding. You should definitely give him a chance to protect your property.

Josh did a great job responding to my situation and addressing it with urgency and effectiveness…read more He charged me a fair price and followed up with service in exactly the manner he described. My pest situation was resolved quickly. Highly recommended!

We had a nasty surprise with mouse droppings showing up in our garage cabinets, so we started…read morelooking for someone reliable to handle it. Efren from Wrangler Pest Control was one of the first to get back to us on Yelp, and we set up a time for him to come take a look. Right from the start, the guy impressed us. He showed up early (which almost never happens with service people), explained everything clearly, gave us a fair price compared to the others who quoted, and just had this calm, patient vibe that put us at ease. No high-pressure sales stuff and he actually took the time to walk us through what he was seeing and gave us some solid tips on keeping mice out for good. We went ahead and hired him on the spot. He set up traps, sealed entry points, and we cleaned up what was there. Thought we were done... until a few days later when a couple more droppings popped up. Frustrating, but Efren had already told us he stands behind his work with a warranty. Called him, and he was back out super quick with no hassle, no extra charge, just fixed the issue. Honestly, my wife and I feel like we picked the right person for the job. Efren's efficient, trustworthy, and actually cares about getting it right. If you're dealing with rodents or any pest stuff, I'd tell you to go with Wrangler Pest Control and ask for Efren. We'll definitely be calling him again if we ever need help, and we've already recommended him to a couple neighbors. 5 stars all the way.

Best company you'll ever hired. The reviews said it itself. Efren always answered lots of my…read morequestions. I normally don't write a review but he's the best!

For years we have relied on Robert May Pest Management to ensure that our mountain home remains…read morefree of bugs, rodents and other critters. From mice infestations in the house and garage to critters eating the wires inside our jacuzzi, Robert is always quick to arrive and eliminate the problem. We have peace of mind as this is our second home and we trust Robert to service the house when we are not there, too. We highly recommend his services!

Connor was fantastic! He sprayed our rental home for carpenter ants, and went above and beyond from…read morechecking the property and explaining his process / pointing out where the ants were coming from to being mindful of our toddler and not spraying when our toddler was outside. Randomly, our grand piano was delivered while he was wrapping up, and he literally helped our mover haul the 500+ pound piano up the front steps. Thank you Connor!

I was contacted and the representative was very apologetic of the experience I had. I am truly…read moregrateful they reached out and took necessary steps to resolve the hiccups we experienced. Original Review Customer service was great initially however after encountering a few issues during the fumigation process our rep went radio silent without regard. I attempted to bring up these issues directly and was told our rep would reach out to assist further however it's been over a week and still nothing. Was mislead on a few things that made the fumigation process even more difficult.

Great response time and service. They are professional and the price was fair. I would recommend…read morethem for your next project.