Doug is amazing he did an awesome job on my bike. Very friendly and just a nice guy!! I look…read moreforward to working with him more in the future!

This was an amazing experience, with customer service I haven't experienced in a long time. The…read moreowner did a full tune-up, and even provided some extra tips for the gears on my road bike. Before I left, he even helped me pick out a new seat, and fully installed to my height and arm length. Again, 100% recommend

Although Mike Powell and his business have moved they still do a fantastic job and in 1 day! I…read moredropped off my mower at 1784 S Fourth St (just south of Merion Village) at 11:00am Wednesday and it was ready for me to pickup at 9:30am Thursday. I came home and it started right up and I got the 1st mow of the season done. Phone # stayed the same. Highly recommend them!

I can't always find what I need here, but they are always really helpful. This isn't so much a…read morecycle shop anymore as a mower repair shop. If you're looking for a very old bike part they may have it though as they still have a ton of old bike parts in the back. It's very old inside and it feels like a small town mower shop. If I didn't do my own work, I would love to take my mower here!

If you stop in ask for Matt Moon. The guy knows what he's talking about and will start you in the…read moreright direction. I stopped in for a couple of parts, he ran to the back and was back in minutes with what I needed. He told me if I wanted the parts I'd have to buy a box of 100. He told me to stick them in my pocket and told me if I needed anything or was looking for a bike to stop in and ask for him. Thanks again Matt.

Thee Best service! The Gahanna Hamilton rd location are both great in terms of repairs, service or…read moreeven making a bike purchase! I 100% recommend!

Great shop!! Got my bike serviced here several times. The work was completed on time and with high…read moreattention to detail. Because of my positive experiences, I plan on purchasing bikes for all three of my kids from Roll Dublin.

Did we just become best friends / YEP!…read more I'm pretty new to the cycling community specially in Columbus and what a warm welcome the homies at FCW gave me. Came in to get a tune up on my bike and was blessed with the homie who gave me a full run down and tutorial on on parts, tools and riding tips to get me back on the roads/trails. Got new break lines put in and a new (used) seat for a little more comfort. All in all a great experience .

Free repair! I came in on a Thursday thinking I was gonna have to pay. I replaced my tire because I…read moregot a puncture in it. Got a tire repair kit, then put the tire on. The 4 holes on the back are for a rack, not for your derailleur. I waited like 5 mins to get it fixed. Not too long. The person helped fix and explain it easily. Highly recommend.

Just stopped back in to Roll - UA, just to have them check the air levels in my tyres, since they…read morewere feeling a bit on the "squishy" side to me. Simple enough task. Sure enough, loowwwwww... Just the air, that's all I need. Sooooo... While I was there I picked up a couple fresh, larger capacity water bottles... because you know, Pelotonia and all, will be nice to have fresh bottles. And a few packets of GU - always good to have, just in case you're unexpectedly bonking on the ride, you know. While I was cashing out, I struck up a conversation with the charming and helpful Kristen. (I dunno if that's spelled correctly or not - not the point of this). Do they have footies I ask (apparently not what everyone else calls them, but I'm weird like that). Sure they do. "What do you think of this floor pump Kristin?" Didn't like it as much, but showed me one she likes better and told me why - made perfect sense and really I need a floor pump that handles Presta AND Schrader valves. Oh man, I remember, I never replaced my cycle computer. "Well we have the Wahoo brand platform, blah blah" says Kristen. I don't need all that junk of course, I've been using a Cat Eye for years and it's broken. "Oh we have those too, the Padrone and another..." she continues. This Cat Eye in my hand says Stealth edition on the box, I notice... wonder what's stealthy about it??? Into the buy bag it goes. Remember man, all I went in for was air. But I really truly did need all this other stuff too. And Kristen helped me out with absolutely zero upsell pressure - which is nice. She was stealthily helpful in a good way. Roll UA has been supremely assistive as I return to long distance riding after so many years absence. Super friendly folks all the way round. And I really appreciate it.

We were in the market for a bike, and roll was suggested to us. The staff was friendly and helpful…read moreabout reviewing our options. The purchase of the bike comes with a pre-purchase check/tune-up to make sure everything is in order. They also have a nice trade-in program option for the kids' bikes. You can trade in the bike for the next size up and get a 50% credit towards the new one. The old bike gets reconditioned and fixed up and then either sold through their used bike section or donated. It was nice to hear about this program. The bike has been great so far! In addition to the bicycles, they also offer some gear and bike accessories. There is a small parking lot available, as well as nearby street parking.

i got someone for help they was rude and told to hurry up. this was no one in the shop, but the…read moreperson kept telling to hurry up. not going back

Stopped by yesterday to check out this newish store but they were closed. By appointment only on…read moreMonday and Tuesday. Weird. Came back today to see what it was all about. Turns out this isn't your average bike store; it's super specialized, electric bikes only. Currently the stock is pretty slim, only two brands, but more are expected down the road. They will also eventually service electric bikes. Other than a few helmets, the store didn't appear to carry anything other than bikes. From the sound of it, it might stay that way. The owner, I presume, was very friendly and helpful and answered a slew of questions about power, production, country of origin, etc. I hope they prosper. With such a slim selection, this may not be easy, but two sales a month will probably cover rent. Average price tag was $1500.

Customer service is everything especially today when most customers don't get quality Care however…read morethat is not the case here there was a mistake made when I dropped off my bike for service this was the first time I ever used this company after the mistake was caught I was given a call that the mistake will be corrected that is quality customer service to me they fixed it in a timely matter and I was back on my bike this place I highly recommend and it will be the only place I will use for any of my cycling care or even if I decided to purchase a new bike parking can be a little cramped but it's worthwhile because I have a piece of mind knowing when I come here I will be taking care of

Really nice place and all the staff is really helpful. I bought some breaks from their and the…read moreprice was really good.