I Rivertown Feed has the only alfalfa my goats will eat. I…read moreget the organic one. Which is almost the same price as the regular. They have a r super nice facility with all kinds of hay and just about all supplies anyone needs for a ranch and for cats and dogs too!. The staff is friendly and the facility is very clean.

I have been shopping here for years and have found the customer service to be difficult. They are…read moremuch more expensive than a service like Chewy or a retailer like Tractor Supply. And I have NEVER had a problem with returns with them. Even though Rivertown is more expensive I have continued to shop there as I like to support local businesses. About six months ago I reported that a wormer I purchased had a broken plunger (for horses). They would not let me replace it without bringing in the broken plunger -- Fair enough. When I did bring in the broken wormer they refused to replace it -- a $17 loss on my part. I will never shop here again. They carry the same products at Tractor Supply and Chewy that are less expensive and I will not have a problem with returns. Rivertown Feed and Pet Country are simply AWFUL!!!

I brought my puppy here at least twice now for his shots. The registration is simple to get him in…read moreline . The facility is very clean , the staff is super friendly and helpful. Each vet has been kind and just love my pup . My puppy left extremely happy after we left . I was surprised since he just got a shot, but he did get an awesome new toy for being so good . They have absolutely everything you would need for your fur baby :) and such a variety of food and toys . I've always been asked if I need any help and even get recommendations on what my pup may need for his health . I definitely plan to visit again if my pup needs any other services in the future.

Wow! They are rude there! My husband has worked for Marin Humane for 11 years and I use the…read morespecial discount card very easily at the Novato store with no problems and the manager at the Petaluma store hassled me about the card! When I got a bit miffed he said I'm refusing you service. Wow! Wow! Wow! I did notice they were not friendly when I walked in looking for items for my dog as I had never been at that store. No one offered to help me. And when I asked where certain things were the manager's name, who I think was Rudy was very, very rude to me with an attitude that I was bothering him. I also noticed that they weren't very busy and the pet food Express that I had been going to for 22 years in Novato was always busy on Sundays. I'm never going back there! What a bunch of jerks!!!

Store is great but expensive flea medicine (Frontline) definitely doesn't work. Bought 2 months…read moreworth and fleas got worse.

I stopped by the Petco on N. McDowell Blvd today and left with mixed feelings…read more The customer service was wonderful--the young lady at the checkout register was incredibly friendly, courteous, and pleasant to deal with. Unfortunately, the same cannot be used to describe the cleanliness of the store. The floors and fixtures are in desperate need of a deep clean. There are thick build-ups of grime and dirt on the floor tiles, heavy layers of dust, cobwebs, and debris gathered under the shelves, and clumps of loose pet hair drifting down the aisles. Even the bottom of the "JustFoodForDogs" freezer unit had noticeable grime running down the front vent. I want to support our local pet stores, but walking through such neglected aisles makes for an uncomfortable shopping experience. The front-end staff is doing great, but management really needs to step up the store's basic housekeeping and sanitation.

Our sweet Porkchop loves coming here He comes back happy and…read moreclean He looks forward to it! Highly recommend

So happy to have Classic Tales in town. They are such kind…read morefolks and take fantastic care of my dog Frankie. Frankie is highly sensitive and cutting her nails is extremely challenging. Ina is so gentle with her and is able to complete that task. Thank you!

Wilco is a great alternative to Lowes and Home Depot. In my locality, Lowes has gone downhill in…read moreterms of merchandise and service, especially their garden dept. Sure, California may be experiencing drought, but if you have a garden section, guess what? You need to water your plants. Lowes has started skipping that step but wouldn't dream of knocking a penny off plants that are already in distress when purchased. Home Depot does a slightly better job, but only by a nose. Shopping at Home Depot is generally unpleasant because the stores are, well, warehouses. Wilco has a much smaller garden section, but they tend what they have. They also intermix some unusual or unique plants with common ones which gives the feeling of shopping in a small nursery. Finally, their prices are better than either Lowes or HD. In addition, Wilco is the place to get bird seed for your outdoor birders like me. Lowes has rats they can't control so they quit carrying seed. HD went to tubs, but they don't have the variety that Wilco has. My only issue with Wilco is its sale of live chicks. I get it. Its a farm store. I disapprove but I get it.

I drove over an hour to get to the store and got there about 20 minutes before closing. While in…read morethe store, I was given my 10 minute heads up for closing. When I needed to find something and a very nice young woman helped me as best she could, but then had to get the Manager. Patricia, Mgr., was visibly irritated that I was still looking for something--I had been waiting for her. She found what I wanted, but as I was looking at it, she stated, in a terse voice "we're closed now." I put the item down as I do understand they want to go home. I just felt like instead of standing there glaring at me she might've offered some additional assistance. Instead, I put the item down as I didn't have time to make sure it was the right size and I didn't have time to look for the other strap that I needed that was there on display, but I was not permitted to purchase what I needed. At this time, it was approximately 7:04. To General manager: Patricia needs customer service training--or she needs a different job that does not include interacting with customers. I spent over $400 between the blanket and a gift for someone. Both employees, NOT Patricia, were nice. They smiled and they were helpful. Upon my leaving, the first gal gave me a friendly smile and wished me a good night. When I had walked away from Patricia and I told her thank you, she did not reply. I did say it loud enough for her to hear. I should think that a customer dropping over $400 should be given at least common courtesy. I know if I were the general manager, I would want to know how my managers of each store were treating the customers. I really like the store and it is an hour away from me. I am tempted to come back, but this was quite an unpleasant experience.

So glad to find these local folks when looking for a custom outdoor enclosure for our cats as I…read morewanted a custom design and installation. They did it all from A to Z in under a week and for a bit less than $1500 after we added in some extras. Excellent redwood/wire construction, fantastic service/recommendations and install. Scott came out and measured, had the panels made at the shop, and then came back about a week later to install. Added a special mesh "door" to the bedroom screen window which is sturdy and lockable and you can easily close the entire window. The little door eliminates any insect issues in the house. The three cats love it. They've been out as late as midnight to observed the "locals;" ie. raccoons and skunks.

BEST. CAT. TREES. EVER. These guys are not messing around. Solid. Can withstand years of cats…read morelaunching themselves off it, chasing each other up it, and most importantly, scratching and stretching their claws on it. Extremely well made. Pictures do not do these trees justice.

We came here for a piece of tool for our (my husband and I) drill. First time here; didn't know…read morewhat it was, but it looked like they might have what we were looking for. My husband disappeared for a while and came to the tool aisle. He mentioned there were chicks. I told him I wanted to see it. As we were looking at the chicks, an employee name Steve told us there were more in the back if we wanted to look. The chicks were adorable. Steve said because they has so many, they are now selling the ducks for $.50 and chicks for $1.00. We ended up getting 4 (for no reasons - actually for their cuteness). We had a 5 hour drive home from Petaluma haha. It was all worth the ducks and chicks.

Go to a more knowledgeable and better product feed store! Three of my four products were expired,…read moreand the filtered water system was missing parts. Low quality supplies When I asked for some assistance or had questions the workers were not familiar with the items I had questions- but they had no problems starting at me and watching me. Maybe they should spend more time training on the Products they carry.

My beloved 15 year old dog developed arthritis that limited mobility and made walking both painful…read moreand halting. She needed an alternative to anti-inflammatory meds because they posed too much risk for her liver and kidneys. The vets highly recommended Treatibles which they gave to their own senior dogs. Now I know why: Treatibles really work! We followed the recommended dosage of 3 chews for our 32 pound dog. In a week - 10 days, she was once again able to go up and down stairs and regained her ability to walk comfortably for 6-8 blocks. So grateful for such an effective product that improved the quality of life for my aging dog. Plus excellent customer service from the Treatibles team!

First time visiting this store, came on a Sunday around 10 a.m. The place is big, clean, and well…read moreorganized. The staff is friendly, especially the girl working at the front. They have lots of fun items for $5. I bought a screen protector for my iPhone for just $5, and it's great quality the same one costs almost $40 at the AT&T store! They also have a wide variety of phone cases for all iPhone models. Lots of great stuff at good prices. I definitely recommend this place!

What a fun store. The kids love it here. Lots a character stuff. We enjoyed checking it out.read more