This place is amazing Outstanding customer service Adrian…read morewent above and beyond helping me to get my daughter dress clean on time The dress was spotless and picked up same day If I can give this place $10 stars I'll do

I've been coming to this cleaners since 2007. It was my go-to spot in Downey for years, especially…read morebeing Mexican- owned, and I stayed loyal even through small issues over time because I'm not the type to make a big deal out of things. That loyalty clearly meant nothing. Recently, I had an item done (not naming what it was), and they did it wrong. When I went back to have their mistake fixed, instead of owning it, I was met with attitude like it was somehow my fault or like I should've just taken the loss. After nearly two decades of giving them my business, that's the treatment I got. On top of that, their prices have gone up significantly. I understand everything costs more nowadays, but when other cleaners in Downey are offering better service and better prices, there's no excuse. That interaction was the last straw. After years of loyalty, this place made it very easy to take my money elsewhere. I've already found a new cleaners in Downey that values customers and gets the job done right. No hard feelings.

I've been a long time customer and their service is top notch. I found this place by chance, while…read moredriving to work one day and the name of the business is very unique. They do an excellent job on all my dry cleaning needs. Prices are reasonable and the turn around time is about 2 to 3 days, depending on how many items I bring for wash or dry cleaning. The ladies working there are extremely helpful and friendly. Service with a smile goes a long way and for me, that's a plus. Will keep bringing my business to this place, it is very close to home and so far, my experience has been great.

Never Again Insisted on 6 am to 10 other things Their driver to pick up Never Showed Then person…read moreruns things said they did 930 but they never in age of e-mail cell phones and texts passed on my easy directions to get laundry from auto passenger side unlocked so they called me and no answer they did not respond for several hours I got Laundry DONE today Elsewhere no problem

I will be back and recommend this amazing and clean space to my family! Ernie was quick and helpful…read moretruly a life saver.

I can't say enough great things about Alert Cleaners. The prices are right, the employees are…read morealways nice and the clothes come out like new.

No frills, no nonsense. You go in, tell her what you want, she confirms and gives you a quote, you…read moreconfirm, she tells you when you can pick up, and then you pay upon pick up. Soon, I'll see you again soon.

Dropped off pants to be hemmed. I tried them on behind a little curtain she had in the corner. The…read more(maybe owner) Soon was nice and pinned them. Will take about 4 days. $14 cash, but that's fine. I paid first. Another spot nearby said $15 for the same hemming. I remember when hemming things was $5! Guess I'm old!

Adriana did an amazing job altering three pairs of shorts for my activewear brand. She added custom…read morebands/seams to prevent the shorts from riding up, and I'm very satisfied with the results. Her work is clean, precise, and high quality. She really listened to what I needed and executed it perfectly. Also, she did her work quickly, which is a huge plus! If you're looking for someone reliable and skilled with alterations or sewing, I highly recommend Adriana!

I was looking for someone to hem my dress and was recommended to Adriana from a cousin of mine. Her…read moreprices are fair and her turnaround is reasonable.

The service is great, and the prices aren't bad. The quality of clean is great, we always get back…read moreclean clothes and they even manage to get out tough stains. The staff is very nice and polite and eventually get to know you almost personally. I recommend this cleaners for your dirty laundry needs, two thumbs up!!!

LOST ITEMS AND NO RESPONSE/ RESOLUTION…read more This location lost an item over a month ago at this point and had no response after going in multiple times to try and resolve. Been given the run around by both people that work there saying you need to speak to the owner. Then the owner saying he doesn't know about it ( my wife didn't even realize he was the owner at the time by his attitude to the situation. Looking at other reviews this happens more often than it should and this place should be avoided at all costs. Gone completely downhill I wouldn't trust any 5 star reviews as they give 20% off with a 5 star review

Took my clothes to dry clean for the first time and service was excellent and very friendly!!!read more

If I could give this place a one start rating I would. Straight to the point, rude people with…read morelousy customer service and even final product was done half-ass. I walked in, as usual, polite and I said hello in Spanish.. they just gave me a dirty look as if (what was I doing there). I still asked for prices on alterations for sleeve, they were my only choice so I left my clothes there. Came back at the time I was told to pick up and day and items were not ready, they were still rude and I had to finish ironing my clothes because I needed it the next day. En español para que me entiendan los dueños, Aprendan a ser amables y quiten su geta, aprendan a suludar. Y tengan la ropa lista a la hora y dia que ponen en el recibo. Mierda de servicio.

Got a quick dry cleaning and they did a great job ! It was very reasonably priced and fast!read more

Great customer service fair pricing Adrian helped out and quick returns! I take my suits jeans and…read moreeverything I can to them.

Occasionally I come and drop off an item or 2 and they always come back nice and clean. The couple…read morewho runs/maybe owns the place are really nice and always so friendly. Only negative I gotta say is it does take a while to get the clothes back and the prices (at least for a tiny throw blanket) are a bit steep but that's all

I brought in my 501s with some minor dirt stains and picked them up later that week with the same…read morestains. I didn't like the excuses that were made as to why the stains were still there also the fact heavy starch was unavailable. I feel as though I paid good hard earned money for half a$$ job. I'm giving this location 2 stars because she did offer to try to do a better job next time. Yeah right.

I've been going to this Cleaners for about 27 years. The price has gone up. I've been there a long…read moretime. They do a great job. But sometimes I ask for all my pants or shorts to have a crease and I don't know if it's the young lady, that's taking the order or the guys in the back, but sometimes they make a mistake and I don't get my crease, but they fix it right away.

I have been coming here for 10+ years . Today I came with the misses to drop off dry cleaning. The…read moreattendant gave us the receipt and we asked if we could pay up front . The attendant snaps back at my wife saying that the receipt is already generated and that we can pay when pick up our dry cleaning. We were shook by her demeanor because she seemed nice and professional up until that point. We come to give business and we our polite. We didn't expect that attitude so aburtly. We decided to get for our drycleabibg. We are not coming back again.