It used to be a wonderful place. Now, it seems like a disaster. They fired all their part-time employees. The current full-timers don't seem to care, difficult to get them to lift their heads off their phones when I'm standing right in front of them trying to buy something. This is no way to keep asparagus. Every restauranteur knows this. read more

Otto's Market - poorly kept Asparagus - Grocery Near Me - Germantown, New York

A great place to stop for lunch. I had the Swiss Cheese Panini, a sandwich with fresh bread and tasty swiss, and a slice of pepperoni pizza. Both were huge, tasty, and perfect. Otto's offers counter service and a spotless-clean dining area, perfect for a casual lunch. Their prices were reasonable, and they were fast! read more

Stopped here for a sandwich while in the area. Great sandwiches, really nice space and everyone was super friendly and nice.

After exploring the main street of Tivoli, we took a short ride over to "downtown" Germantown, NY to enjoy lunch at Otto's Market (215 Main St.); one of our favorite local places for breakfast or deli lunch sandwiches. Otto's is also a small grocery store which carries local produce, locally baked breads and pastries, and delicious coffee. My one-sentence review: "Fresh, made-to-order sandwiches (though they also carry pre-made, grab and go sandwiches as well), at sensible prices, in a bright and comfortable setting--indoor as well as outdoor dining." We've done breakfast and lunch sandwiches a few times over the last two years since visiting our son and daughter-in-law in the area. It's also a good place to pick up gourmet groceries, produce, local baked goods, fresh bagels and coffee. We were excited to see that they had the full array of Dr. Brown's sodas. So she eagerly a Black Cherry and I went with the original Dr. Brown's Cel-Ray. What a treat, I haven't had one of those in decades. We also picked up a bag of Sweet Potato chips which went well with our sandwiches. My wife ordered the Turkey Club--siced to order turkey, crispy bacon, lettuce, ripe tomato, and mayo on grilled sourdough bread. I ordered the Italian Combo--ham, salami, Mortadella, Provolone, shredded lettuce, and slices of hot Cherry Peppers on a super fresh Ciabatta. You could probably put anything between the sides of that Ciabatta roll and it would taste fantastic. We enjoyed our sandwiches and Dr. Browns, while doing a bit of people watching. We both earned "clean plate" certificates (suitable for framing) and left thankful that such a quality place like Otto's exists for breakfast or lunch in the immediate area. read more

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Great food great service cute little grocery store, too connected to the kind of Edina read more

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There are some nasty reviews here an I don't get it. The people here are lovely and the sandwiches are great.

I found this place nearly by accident on DoorDash, as I ordered 2 dishes of pancakes for delivery. I can't say much about the inside but my Dasher might be able to. However, I wasn't too satisfied with my pancakes, nor was the other person I was eating them with at my home. The pancakes, despite coming more than 20 minutes away, came cool, and weren't a big enough size, despite only having 3 pancakes in the plastic tray. My mom believes they could have made these too far in advance, and these had been sitting out for too long. The only good thing they did was add fruits (strawberries and blackberries) to them. However, while I ate the strawberries, I had to switch the blackberries with my friend, who also ate a second tray, who actually enjoy these fruits. I know nearly nothing about the interior ambiance. I know where it is, having had previous experience bringing someone to and from there years ago, but the inside is what I lack, having never been inside the place. However, even the outside, just about a mile off Rte 9G on the Main sidestreet into Germantown, to be worthwhile, just not for those pancakes. I find a lack of beverages on their list through DoorDash for stuff ai'd be able to drink, and those they do have are odd lattes, and similar. read more

Awesome place. Great sandwiches, beer and wine selection, amazing meats at the market. Love it here

We were there for the opening night of the pizza menu. It was pure chaos! Orders were mixed up. Orders were lost. So forgive the opening night jitters. The pizza was only OK. Square pies and rectangular pieces. The crust was so thin and under done it was impossible to eat by hand unless you didn't mind losing toppings. Maybe it will get better, I hope so. read more

Otto's is the only place in Germantown for lunch unless you want to frequent Stewart's or the Gulf station on 9G. I'm a city guy and a connoisseur of BECSPK, aka bacon egg and cheese sandwich with salt pepper and ketchup. City prices $5.99 Here it is $10.00. Most lunch sandwiches run $7-12 and honestly are very flavorful. Figure lunch for one is $15 avg. Some employees are better than others plus new faces appear quite regularly. They do use and promote local farms which is good for the community. They have a row of tables against the wall so you can dine in or take out. You can order online and pickup saving you some time. read more

The "Pop Copy" of general stores .... Overpriced , bland sandwiches, attitude . 3 strikes and you're out! Go to Tivoli general store , better sandwich's and great friendly owners ! read more

So HAPPY! Finally a really good pizza in the Hudson Valley. My husband says it's the best he has ever had! Didn't feel like cooking, drove five minutes to the best pizza. Thank you Ottos! Keep them coming read more

I've lived in Columbia county for over twenty years. I remember the real Otto's and Otto himself. A kind, friendly man who enjoyed serving the community and the community loved him back. I rarely leave reviews, but today is special. Today I am sick and tired of Otto's. First of all, Otto's is ludicrously expensive. For example, a packet of pistachios is nearly triple the cost of the same packet at Hannaford. Bags of chips are comically overpriced. I could go on and on. Everyone knows it's expensive. I'm okay with expensive sometimes. No problem. What I'm not okay with is the absolutely unbelievable rudeness of the staff at the front. We are not trespassing! We CHOOSE to visit! Today I had a serious craving for a baguette. I drove to numerous shops. Hearty Roots, Mel (closed), Hannaford, Olde Hudson, Morningstar .. zilch. No baguettes. So I decided to stop by Otto's on the return trip home. The store was empty. There was one baguette. I tried making some friendly chit-chat .. no acknowledgment. I explained in a friendly manner how I had traveled near and far for a baguette and how happy I was to find one .. no acknowledgement. I asked him how he was doing .. he said NOTHING. I tipped the bastard .. AGAIN NOTHING. I said goodbye .. he said nothing! I am once and for all finished with Otto's. Keep your overpriced crap and rude, unfriendliness. Who needs it?! Who needs YOU?! No one! GFY read more

nice general store/eatery, clean,organized,well stocked, great selection. some of rhe staff could be a bit kinder, if you want the best tasting and most important, essemblied sandwhich in the world then this is the place. we had the thanksgivinng and the buffalo caluiflower very tasty and the way it was made was even more impressive, not this mountain of filling piled high in the middle of the sandwitch (you cant fit in your mouth)which leaves the outside bite just bread and if you are lucky a bit of something, no the perfect layering of everything on the entire bed of bread makes it enjoyable end to end. Thank you grill lady. read more

Ottos is the best! Delicious prepared food and a very nice selection of groceries. Staff always very friendly and helpful.

From the manager/owner to employees... all have an attitude Not welcoming, almost stuck up though one younger boy was nice serving coffee I will not go back nor recommend anyone to go to ottos unless they like attitude. Go elsewhere. Life's too short read more

Love me some Ottos - both the old Ottos and the new hipster Ottos This place is a cute spot in Germantown Ny - has a very NYC feel to it. Nice verity of unique groceries here. We come to grab a pastry and espresso which they have currently sponsoring Touchy Coffee out of Albany- delicious, delicious, delicious espresso. At the register - one doesn't really get a "welcome" it's more what did you get- move on fell. The deli is good - a little more than we like to pay especially considering what you get but over all pretty good. Recently it seems that Ottos has multiple teenagers working the deli with isn't always the most reliable- I'll leave it at that. Over all we love ottos read more

Popped in today to look for a nondairy dessert to take to a dinner. I said hello to the person at the counter, who looked down their nose at me as though I wasn't good enough to be in the shop. Browsed the shelves and left with nothing; they had options, but I didn't feel welcome. read more

Cute local market. Conveniently located in the middle of town, great selection of items from; bit pricey; with delicious deli menu choices. It carries mainly locally made and sourced goods, which is great. The staff has been friendly and I would definitely recommend giving them a try. read more

Otto's Market - Otto's Market - Grocery Near Me - Germantown, New York

Yummy sandwiches and friendly staff! Loved the thanksgiving turkey sandwich special and the variety of groceries available. You can order ahead online and they will have your food ready to go at pick up time. read more

The quality of products, produce and service here has consistently declined, while the prices have continued to rise (with even some routine products that you can now find at Hannaford having a 25% markup, and $pecialty packaged items looking like they've been on the shelf forever)... The only plus is the deli still creates good sandwiches and other takeaway, but the attitude of people working there isn't what it once was, and even simple things, such asking for a bit more water in an espresso drink, seems to be a challenge (or, like yesterday, resulted in a literal scowl)... It is what it is, only shop in town, which I guess is why it doesn't need to better. read more

What happened to Ottos? We are from the area and this place used to be great but it has been rearranged and there is a lot less merchandise to select from. It also used to have an amazing deli with wonderful specials and a super friendly staff. I miss both. The deli seems bare minimum and the service is much less friendly than in the past. Used to have wonderful baked goods as well but the selection is also limited and looks like it is not so fresh. This is my third visit since new management and I really miss what made Ottos great. Four stars as it is the only food store within 10 miles when it snows. read more

Ottos used to be a great store to go to...however...since the new owners showed up...the hometown country look of the store has been destroyed...the prices are outrageous! I must remind everyone...this is not NYC...this is Germantown..a small country town..the staff is nasty..the bad attitudesare not very welcoming...I do not recommend people support this business. read more

Place use to be great place to go it was priced right and took care of the community. The new owner renovated it looks great but raised the prices to point you shouldn't bother going to it anymore and it's not worth supporting this small local place anymore!!!!!!! read more

It is expensive however a good place to pick up last minute groceries or sandwiches.

Nice new store/cafe. Service lesson #1 to people who work in cafes, restaurants, and stores...SAY "THANK YOU" when customers pay you with their hard earned money!!! And turn down the music. Might as well be in a dance club. read more

I stopped in here less than a week ago with my boyfriend and his aunt....such a quaint little grocery store...old fashioned setting with everyday modern conveniences. The produce was delicious, and the hot chocolate was made by hand. You definitely don't get this sort of personal touch when you do your food shopping nowadays :) The prices in the grocery are a teeny bit on the high side, but it is totally worth it for the atmosphere as well as to help support such a wonderful, classic small business :) read more

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Ottos has the best lox bagel I've ever eaten. Bagel is soft but a little crunchy on the outside (from Black Seed in NYC), cream cheese is thick but not gloppy nor too thin. It comes with tomato, capers, and red onion-- which in my opinion are the three essential toppings, none of this cucumber or microgreen business. The portion of salmon is generous. Finally, it is served open faced and sliced into quarters which I personally think is the ideal. AND it's only $8. read more

Otto's Market - Grocery Near Me - Germantown, New York

Dear Otto: I'm sorry it took this long for me to write a review of your establishment, which I frequent more or less five times a week (okay, sometimes seven times a week, if we're being honest). Maybe it's better that I waited two years to review it so I can attest to how consistently excellent not just the curated selection of both standard and gourmet items, but how consistently excellent the staff there is, as well. Consistency is key in any business, of course, but living just up the road in Hudson, as I do, I've seen how hard that consistency can be to maintain when you're a small business in an area where the old "good help is hard to find" adage proves so true. I've only known the staff at Otto's to grow, not turnover, and that is what stands out. They get to know your name. They get to know how you take your coffee (or, in my case, how I take my grilled cheese sandwich). The point is that they've been there long enough to be in routine with one another, and it shows in excellent, efficient service, particularly during lunchtime when the place is packed. It's nice to see a place where everyone pitches in to clean, stock, make a sandwich, whatever needs doing. At the deli counter, there's always friendly faces, amazing sandwiches and a rotating selection of fresh, awesome offerings. The soups have particularly evolved to greatness, as have the baked goods and variety of Our Daily Bread loaves. Personally, I feel you can't get a better bagel in the upper Hudson Valley than the ones you can get at Otto's in the morning. I've always liked that if you ask Otto for something that he doesn't carry, he's always willing to order it and try out how others like it. (That's how he started carrying my beloved olive tortilla chips from the weirdly named Food Should Taste Good company.) I couldn't recommend the place more highly, or its sister store Germantown Variety just across the street, which is maintained with the same high standards. Small businesses in the area (ahem HUDSON ahem) could definitely take a lesson. P.S. Best coffee anywhere in the area. read more

Our favorite market in the Hudson Valley! Great selection of local produce and dairy, and they've really upped the prepared foods, butcher, and seafood counters since new ownership took over last summer. Lovely staff -- always a pleasure going into Otto's! read more

Ottos recently expanded and the new version includes an expresso machine, expanded outdoor seating and wi fi. Nice looking place and my Americano was the best I've had in the area. They have fine pastry, a deli section and some light grocery options as well. Cute but very small town center which includes a great Inn, nice roads for running and cycling, an an upscale restaurant and location near both Hudson and Tivoli. read more

What happened to this place??? A group of wealthy investors from Brooklyn, NY descended with illusions of grandeur...the prices used to be a tad higher than most places-but didn't mind paying because the NICEST hard working locals of all ages were employed, and given health insurance. Now, only the young and beautiful need apply. Used to be able to get a simple breakfast, or gourmet deli food that was SOOO delicious. Now: prices through the roof, old food favorites gone, food now fancy but not yummy, old farm charm of original building gone, staff virtually replaced ??? Ridiculous snooty environment. Used to be SUCH a great place. read more

Heard about this place for years and finally made the trek up. This is a gem in otherwise deserted Germantown. They carry farm fresh eggs, fruits + vegetables, bread, and they stocks ton of local, natural brands from grass fed yogurt to homemade pasta. Definitely leans Italian - all the better for me. The deli in the back has a wide variety of sandwiches, salads and sides to-go and fresh coffee. They make breakfast and even had a few French pastries up front near the register. We grabbed an Italian veggie panini and some homemade cole slaw for a picnic - both were delicious! read more

My wife and I visited this little shop to get breakfast stuff while honeymooning in the Hudson Valley. We got fresh eggs, freshly squeezed orange juice, bacon, some asparagus and some really, really delicious local bread! We were so delighted by the whole experience we decided to return for lunch for their sandwiches. And boy was it a good idea! On our second visit we also had the pleasure of meeting Otto; who was just wonderful. Otto packs your items in good old fashioned brown bags without handles while in an apron. It just adds a lot more charm to the experience! When in the hudson valley, stopping by Otto's is definitely a must. His variety store across the street is just as charming too! read more

Amazing place for a quick lunch. Only two tables inside, three outside. Outstanding, fresh sandwich choices on homemade bread or rolls. Chicken salad was great. Darling little grocery area with farm fresh eggs, lots of cold drink choices. read more

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Used to be nice, cozy, friendly, food sandwiches and groceries & employed local people...now it's doubled size (except for the sandwiches), the old friendly employees are gone, the prices, always a little high, have gone thru the roof. I'm told some bunch of outsiders took it over. Checked it out once. Pass on. read more

The cutest market ever! I had a wonderful simple Blt there, along with some desserts and coffee. The whole thing just put a smile on my face. I was there when the architectural digest mentioned them in an article. It was fun to hear them read it aloud. Great place! read more

I have been going to Ottos since it opened, actually before it opened my keys were locked in the car and they came out to help me while renovating. Its very nostalgic, BUT also has a lot of organic and hard to find real foods. We order our steaks and hamburger there, the meat is hand-cut and hung to cure...very good meat. Otto is so obliging. When we asked for this special cola we wanted China cola he ordered us a case of it, and there is fresh produce which Germantown has been lacking for a long time. We love his breakfast sandwiches egg on a hard roll with sausage and cheese. The best deli turkey since they roast it right there. They will also cut it the thickness you want in case you want hot turkey sandwiches at home. The General store has two adorable cats ( yes I am a cat lover) AND has things you can't find in most places. The only thing I wish was the potato salad offered tastes like horseradish, they have an Amish egg and potato salad for those liking that taste. Don't miss Otto's their staff is certainly uber friendly. read more

Unbelievably good grocery selection for a small upstate town. Delicious deli options like an outstanding fried chicken sandwich. Best part, though, is the friendly, efficient staff. read more

I live locally and stop for odds and ends often. The quality of everything has declined in the last two years. Sometimes the fresh food is slapped together. Unless it's a regular mover in the grocery area, beware - they don't check their shelf stock often. I found chili sauce and salad dressing that expired a year prior, for instance. Most disappointing of all is the legion of people who work there that don't smile, don't address you when you're standing there, and don't seem to have much joy (there are a few exceptions.) Otto's was a hero, now it's a zero. read more