I've been escorting my elderly parents here for 3 years. I…read morelike everything about this business, starting with the free parking. The staff take your license number upon check in. Wellness forms must be filled out. Masks worn. Very kind, courteous staff. Capable hygienists. Excellent dentistry. After years of neglect from their last dentist, my folks are getting the smiles they deserve.

Do not recommend you to go there. I went for teeth whitening service on Tuesday March 23. When I…read moremade an appointment they quoted me $525.00 for treatment and take home trays. When I paid for service, I was charged $589.00. I realized that when I've got home. Call next day to speak to Nicole - person in charge. Left a message to call me back. Later on same day, e-mail the office. Since Nicole never called me back. Waited 24 hours and e-mail them again and asked for a supervisor to call me back. I sent another e-mail next day. Nothing- they were great before taking my money, but after that no call. NO FOLLOW UP CALL NEXT DAY- to check how everything went. It has been 48 hours and no response. I DO NOT RECOMMEND FOR ANYONE TO GO THERE!!!

Dr. Psakas and his team are the BEST! From the minute you walk in the door, the team at the front…read moregreets you with smiles. These girls are on their game....dealing with all insurance issues and whatever else may arise. The girls in the back all say HI on your way back to the dreaded chair. I myself, have some huge teeth problems. Dr. Psakas and his team listen to your concerns and when it comes to the work....it is GENTLE!!! See ya Oct. 5 !!! Thanx Sherry 10 drills outta 10!!!!

Have been coming here for a few years- great service and very professional. Would highly recommend…read moreDr. Leoni as your dentist!

I have had so many bad experiences with different dentists in Edmonton until I found this place…read more The receptionists are great and very helpful. Dr. Rowein is amazing and I trust what she says completely. 5/5 would recommend this place to anyone.

I've been going here for years. A tight, professional ship. Dr. Maclean is friendly, funny and…read moretakes all the time you need to answer your questions.

My family has been going here for general and urgent dental care for more than twenty years. They…read morehave a strong focus on preventative and painless dentistry, and I can't say enough about how excellent the support staff are. They handle all the claims and time the visits expertly with a smile and great attention to detail. I have a lot of stories to tell about this place -- how my husband's terror of dentistry has been hugely diminished, for instance -- or how friendly everyone has been to our son as he's grown up. I consider it a job well done that at 22, he books appointments for every six months and has zero apprehension about having anything done. This is an attitude that will serve him well his whole life, and it doesn't develop without a lot of pleasant dental visits. I often find myself wishing that the way this office handles patients were what we could expect in all other health care encounters; if it were, we'd have much better population health. This practice also buys equipment that enables them to make dental prosthetics like bruxism splints, which means you can purchase them directly at lower cost. After grinding through several of the softer splints, I purchased an acrylic splint that has served me for several years now. Special props to Helen the hygienist, who is so gentle and kind that I literally envy her children for having her as a parent. And also of course to Dr. Carlos Patrickson, who started this practice and served as an Army dentist before marrying and raising a large family. You can trust him and all the staff with everything from cleanings and checkups to complex procedures and surgeries. Go to Cloud Nine... you have nothing to lose but your fear!

Went to see this office regarding some dental work. I had needed a crown done and have excellent…read morecoverage through both my husbands and my health benefits plans however was charged for the work regardless. It seems there was some confusion regarding this matter I had heard from the reception desk it was covered as well others within the office had heard this , but to my surprise I was sent a bill and when I called I was told this work was not covered because it was coded as cosmetic not necessary . Well the filling was 40 years old and certainly gave me some troubles otherwise I would not be in the dental chair, now a more experienced dentist would have realized this and the coding would have been different but not so in this case. Now after much discussion with a variety of individuals other dentist included , I felt that a fair solution to this would be to share the cost , this seems to be a solution that has a good outcome for all and was recommended by others. But much to my dismay Dr Carlos refused that solution as a result I feel he is not interested in any long term patients but is only after following financial rewards, this philosophy is not one that instills confidence especially in any health service profession

Went back to see the hygienist and get a routine scale. Same great service. Tina makes you feel…read morewelcome and comfortable. She is knowledgable and offers advise if needed. Her space is clean, well laid out and has all the same luxuries that Dr Scarsellone has, TV on the ceiling, hi-tech equipment and inviting space. I love coming to the dentist as it's the only place I get to watch trashy TV. It's great to know I'm in good hands here and my family are too.

Ever since I can remember I have hated and dreaded going to the dentist, just the thought of the…read moredentist made me cringe. Then I found Dr. Scarsellone- he is truly amazing! My entire family now sees him and thinks very highly of him. I had the normal teeth issues- cavities, root canals and crowns and from day one he was truly kind and caring. Very sensitive to if you are in any pain and what is most comfortable for you. Genuine man. He will give you the options for what is available to you and for your problem. the pros and cons and a rough price estimate and most importantly not rush you to make any decision in the moment. I personally had to have quit a bit of work done and he was patient with me and made me very comfortable just taking care of one thing at a time. Another bit of information- My brother was the same, not keen on going to the dentist, had horrible horrible pain and finally he looked like a chipmunk- his infections were SOOO BAD- he made an appointment to see Dr. Scarsellone and never looked back...It was actually scary for awhile because his infection was so bad, he had to go to the hospital for IV antibiotics for a week 3 times a day because regular pills would not help. His gum line was swollen over his actual teeth...but put into the hands of Dr. Scarsellone he was taken care of patiently. Dr. Scarsellone took it one step at a time and made sure he got better and his teeth back under control. My brother now raves about him!!! Most people ask how the dental hygienists are...Again not my favourite thing to do- but I do go and they are very good as well. Sharon has been super to me. The receptionist is wicked- will help you make sure your work and appointments are spaced out correctly so that you can maximize your benefits. I can't say enough about the staff in this office and especially Dr. Scarsellone. Way to go Terrace Heights Dental.

I had a great experience here...well as great as a visit to a dentist can be. I needed an emergency…read morevisit and was able to get in the same day I called. The staff were very kind, they explained everything throughly and made sure I was comfortable each step of the way. I had to make a second appointment which ended up being with a different dentist. Both were very professional and non-judgemental. I was recommended this place by a coworker and would be confident in recommending them as well.

This place has been my only dental clinic for the past three years and my teeth have never been…read morecleaner. They are all about the maintaining a high level of dental hygiene at this place. Like all dentists, this place isn't cheap. But good service never is. Really convenient for people who work or live downtown. Standard downtown parking issues.

Staff was friendly and helpful. Dr. Acton and assistant very professional. Reattached problem…read morecrown and offered good information.

Dr. Kia Pheng Tan, his assistant, and receptionist (Anu) did a very good job for me, in the last 3…read moreyears. Many times, Dr. Tan helped me to solve many emergency problems. His receptionist, Anu, also is a very hard-working person helping me to solve many issues. Another dentist, from another location, asked me $10,000 to solve a problem. Dr. Tan solved it with only around $200. Many Thanks to Dr. Tam and his great team! Dumitru Popa.

Staff is very nice, but left feeling very overwhelmed. Also had a lot of issues getting my images…read morefrom the office when I switched elsewhere.

Very impressed with this clinic…read more I was able to get in as a new patient right away with a first one hour consultation. The hour cleaning was booked following that and i was also able to get in again for a filling all in the same month. The dental assistants, dentist and receptionist were all very friendly and informative of what they were doing and how things work. It's nice to learn as you go. They do direct billing for insurance claims and upon my first visit my new balance was something around five dollars which they didn't end up charging me for. Also if you work near Whyte Ave and have an iRedeem card they offer 10% off your exams as a bonus. This is a floride free clinic and their approach to dental health is fabulous. A few of the cleaning processes I have never come across. I'd suggest trying it!