Really good staff. Actually had a great experience. Super easy to book an appointment. Didn't wait…read morearound forever. Very satisfied.

I gave 2.5 stars for their location and the office cleaness / brightness(compare to my old dental…read more office.). Most staff are ok. A male dentist seemed not that friendly. The reason I won't go back is because their staffs skills. Maybe the one I had hasn't had enough dental practice. The cleanup triggered all my teeth issue. You should try if you have no teeth issues.

Stay away from this dentist office. I had been using them for 3 years without any issue. I had to…read morecancel an appointment giving the dental office 15 hours notice because I was rushed to the hospital with a life threatening health emergency. I was told via text message that I will no long be able to make an appointment because I didn't give them 24 hours notice for the cancelation. There are plenty of dental offices in the area. I would suggest people use them 1st or go to the emergency dental center for compassionate dental care. Again Stay away from this dental office. They don't treat people with disabilities with anything close to respect.

I have been coming to this dental clinic for a number of years since my previous dentist decided to…read moremove to the States. My family had been coming here and recommended it. Not everyone enjoys the dentist but I actually like it. The reason being is I like my dentist and her staff. I don't really enjoy practically laying down with my mouth open, with saw like sounds coming from it but there are tvs to distract you from all the noise. The dentists also speak Cantonese which is good for people who are more comfortable conversing in this language. Through the years there have been some new staff, which haven't been as good as some of the longer staff, and I wished they didn't do work on my teeth. I really appreciated when I didn't have health coverage that they took this into consideration. It's always nice to receive a toothbrush and floss when you leave, although I prefer choosing a toy from the treasure box just like when I was a kid. I will keep coming back as long as the dentists and long time staff continue to work here.

The Illuminada Dental Centre is a great little clinic, very handy to the residents of Oliver. Dr…read more Jou is really friendly, personable and straightforward. On my most recent visit, faced with a cavity, he provided me a few options for fixing it and I found that respectable. The hygenists are also very friendly and thorough, explaining every step of their procedures. The administrative staff is also welcoming and efficient. I have never had to wait at is clinic, which is something I value since I often have to leave work to come to the appointments. Ideally, the clinic would ofer some evening hours, but perhaps we will see that in the future!

Great service and very quick! Dr. J was very friendly and efficient. My wisdom teeth extraction was…read morefast and painless. Front desk is very helpful as well, Andrea answered all my questions regarding my insurance coverage and was patient about it.

Went back to see the hygienist and get a routine scale. Same great service. Tina makes you feel…read morewelcome and comfortable. She is knowledgable and offers advise if needed. Her space is clean, well laid out and has all the same luxuries that Dr Scarsellone has, TV on the ceiling, hi-tech equipment and inviting space. I love coming to the dentist as it's the only place I get to watch trashy TV. It's great to know I'm in good hands here and my family are too.

Ever since I can remember I have hated and dreaded going to the dentist, just the thought of the…read moredentist made me cringe. Then I found Dr. Scarsellone- he is truly amazing! My entire family now sees him and thinks very highly of him. I had the normal teeth issues- cavities, root canals and crowns and from day one he was truly kind and caring. Very sensitive to if you are in any pain and what is most comfortable for you. Genuine man. He will give you the options for what is available to you and for your problem. the pros and cons and a rough price estimate and most importantly not rush you to make any decision in the moment. I personally had to have quit a bit of work done and he was patient with me and made me very comfortable just taking care of one thing at a time. Another bit of information- My brother was the same, not keen on going to the dentist, had horrible horrible pain and finally he looked like a chipmunk- his infections were SOOO BAD- he made an appointment to see Dr. Scarsellone and never looked back...It was actually scary for awhile because his infection was so bad, he had to go to the hospital for IV antibiotics for a week 3 times a day because regular pills would not help. His gum line was swollen over his actual teeth...but put into the hands of Dr. Scarsellone he was taken care of patiently. Dr. Scarsellone took it one step at a time and made sure he got better and his teeth back under control. My brother now raves about him!!! Most people ask how the dental hygienists are...Again not my favourite thing to do- but I do go and they are very good as well. Sharon has been super to me. The receptionist is wicked- will help you make sure your work and appointments are spaced out correctly so that you can maximize your benefits. I can't say enough about the staff in this office and especially Dr. Scarsellone. Way to go Terrace Heights Dental.

I had a root canal done at this office, and it was handled so poorly that it caused years of…read moreongoing health issues. After the procedure, I kept going back because something clearly wasn't right. Instead of addressing the problem, they repeatedly prescribed antibiotics and insisted nothing was wrong. Over time, I saw multiple dentists trying to get answers, but no one wanted to take responsibility or properly investigate. (created a ton of fear) I was essentially passed from one office to another with no resolution. Nearly nine years later, I finally found a dentist who took my concerns seriously and referred me to an endodontist. The specialist confirmed that the original root canal had failed they missed a canal. It had been overfilled, which caused a pocket in my jaw that repeatedly became infected. For years, I was dealing with chronic infections, with my mouth flaring up every month or so, and no one acknowledging the real cause. The dentist who performed the procedure claimed to be a specialist, but based on the outcome, the quality of work was unacceptable. This wasn't just a minor issue--it led to long-term damage and significant health complications. I've dealt with chronic inflammation, recurring infections, and even hospital visits due to blood infections that were never properly traced back to the source at the time. I paid for professional care and trusted this office, and after 4 hours in a chair and thousands later in return, I was left dealing with the consequences of a failed procedure that no one would take responsibility for. It took nearly a decade to finally get a clear diagnosis and validation of what I had been experiencing the entire time.(keep in mind I couldn't live on antibiotics either so no medication to heal it or prevent infection or I'd end up immune to them if I did) I would strongly caution others to seek second opinions and ensure they are getting proper care, because my experience here resulted in years of unnecessary pain and avoidable health issues. Also fun fact for anybody getting work done anywhere,did you know your body suffering with constant inflammation and infection, like from failed dental work, ya it could cause blood sugar issues.... The more you know.

I'm very disappointed with my experience at Urban Smile. I brought my son in for an orthodontic…read moreconsultation to get a quote for braces. Our appointment was scheduled for 10:00 a.m., but the doctor didn't see us until almost 10:30. When the doctor finally came, he only looked at my son's teeth for less than a minute and simply said that the teeth were too crooked to fix. That was it -- there are nothing to do. What's worse, they still charged us around $140 for basically doing nothing. I understand consultation fees, but this felt completely unreasonable and unprofessional. We left with no useful information at all. Very disappointing experience -- I would not recommend this clinic to anyone.

Dr. Psakas and his team are the BEST! From the minute you walk in the door, the team at the front…read moregreets you with smiles. These girls are on their game....dealing with all insurance issues and whatever else may arise. The girls in the back all say HI on your way back to the dreaded chair. I myself, have some huge teeth problems. Dr. Psakas and his team listen to your concerns and when it comes to the work....it is GENTLE!!! See ya Oct. 5 !!! Thanx Sherry 10 drills outta 10!!!!

Have been coming here for a few years- great service and very professional. Would highly recommend…read moreDr. Leoni as your dentist!

As always, Norwood Dental goes above and beyond!…read more I brought my 9 year old in for back to back appointments with me today and much to our surprise, Mrs. Claus was there with goodies and real shedded reindeer antlers! She read books to the kids and really just interacted one on one phenomenally! Today was my first time seeing one of the new dentists at the clinic, Dr. Emily. She was fabulous, easy to talk to, and gentle. Kelsey was our hygienist today and also a gem. Really can't say enough great things about this dental practice. Follow them on social media and you'll quickly see how involved they are in the community and how well they treat their staff.

I've been scared of the dentist all my life. It got worse through the pandemic. Dr Emily is so…read moreincredibly supportive and understanding. I trust her 1000%. The other staff are also absolutely wonderful. I have nothing but positive things to say. Thank you Norwood!!

Staff was friendly and helpful. Dr. Acton and assistant very professional. Reattached problem…read morecrown and offered good information.

Dr. Kia Pheng Tan, his assistant, and receptionist (Anu) did a very good job for me, in the last 3…read moreyears. Many times, Dr. Tan helped me to solve many emergency problems. His receptionist, Anu, also is a very hard-working person helping me to solve many issues. Another dentist, from another location, asked me $10,000 to solve a problem. Dr. Tan solved it with only around $200. Many Thanks to Dr. Tam and his great team! Dumitru Popa.