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    Ottemiller Dennis E MD

    5.0 (1 review)

    Services - Ottemiller Dennis E MD

    Eye surgery

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    12 years ago

    Nice guy. Professional. Iv had lazer eye treatments from him and he's very patient when I needed to take breaks.

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    Cheslock Optical

    Cheslock Optical

    2.0(24 reviews)
    1.5 mi

    Complaint Against: Cheslock Optical Date of Purchase: August…read more25, 2025 Date Order Received: October 8, 2025 Description of Complaint: I ordered prescription glasses from Cheslock Optical on August 25, 2025. At the time of purchase, I was told they would be ready in approximately 2 to 2 1/2 weeks. However, I did not receive them until October 8, 2025 -- a delay of more than six weeks. During that time, I called the office multiple times for updates. Most of the time, I had to leave a message and never received a return call. On the few occasions I did reach someone, the office manager, Rhea, would take over the call. Her behavior was extremely unprofessional -- she was rude, raised her voice at me for calling, and hung up on me several times. Rhea informed me that my glasses were shipped to Cheslock on October 2, 2025. The vendor later confirmed they were received by Cheslock on October 3, yet I was not contacted until October 8 to pick them up. When I arrived at the office, Rhea simply handed me the glasses and said, "There you go!" She did not offer to open the case, verify the order, or ensure that the glasses fit properly -- basic steps I would expect from any optical provider. Due to the repeated unprofessional conduct, lack of communication, and unacceptable customer service, I have filed a formal grievance with my medical insurance provider. I believe Cheslock Optical should be reviewed for continued participation in any insurance network, as this level of service does not meet acceptable standards of care. Had I researched the business beforehand, I would have seen that numerous similar complaints have been posted on Google, the BBB, Yelp, and Facebook. Desired Resolution: I am requesting a formal apology and assurance that this pattern of unprofessional behavior will be addressed. I also recommend that the BBB review this company's business practices and communication standards.

    Rita was unpleasant in telling us my husband was ineligible to be seen due to previously missed…read moreappointments dating back 4 years. 2 times. One due to COVID the other I could not reach anyone for days leading to the scheduled appointment. I am quite meticulous in taking notes and we pay a pretty penny for Joe to have the advantage plan that covers optical I feel her conduct could have been more professional and compassionate. I could tell she was passing judgment on my husband's thin build and gaunt appearance. We get that often. My husband is chronically ill and can't put weight on. Additionally our dog passed just days before leaving us both pretty tattered looking. Nevertheless I feel like Rita's conduct could have been more productive and compassionatem. I'm shocked that she would hold a missed appointment from 5 years ago against my husband. She made a point to inform us that the doctor don't get paid when we no show. It's money out of his pocket and snarled. I might add that you can't ever reach this establishment and have to go in to talk to anyone. On a positive note the ace was clean and well stocked with merchandise. The atmosphere soothing until Rita made her appearance.

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    Bay Clinic

    Bay Clinic

    2.6(25 reviews)
    0.3 mi

    This review is for Dr. Craig Jackson, although , I have to say my husband and I REALLY are…read moreimpressed by the professionalism demonstrated at Bay Clinic. My husband was fortunate to be able to start with Dr. Jackson about 5-6 months ago. Our introductory appointment was very impressive. My husband has very serious medical concerns and we felt great when we left the clinic. Dr. Jackson was very thorough and used great eye contact, including with myself the entire appointment. He listened to all our concerns and areas where we felt close monitoring was important. He made a point of asking us our opinion in different areas. He included us in the plan of care for my husband and emphasized that we are important in all part of his care and any treatment is decided by us and what we feel we need is important to him as a provider . Dry sense of humor, which we share with him and made us feel at ease. Thank you Dr. Jackson and Bay Clinic for providing us with professional and excellent care. Paul & Nancy Smith

    I don't leave reviews often but I just have to say that Alyssa Dr Bankuru's MA and Dr Bankuru…read morehimself have been a total lifesaver for my dad and I. I am going through a horrible process of getting my dad proper care in a Memory care facility and the staff at the care facility said most doctors take weeks to respond to requests and Alyssa is always prompt and has literally been the only easy part of this processs. Thank you!

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    Ottemiller Dennis E MD - opthamalogists - Updated May 2026

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