We had a stairlift installed in Jan. It has malfunctioned 3 times so far. We pay $750.00/month for…read morea service contract, yet it takes several days for anyone to repair it. My husband has not been able to safely go upstairs for 4 days and they still don't know when they will repair it.

Signature installed a Stiltz home lift in our home, and we are very pleased. From the initial…read morecontact through the permitting process to the pre-installation construction to the actual installation, the Signature employees were uniformly easy to deal with and very professional. They kept us informed on progress and were meticulous in cleaning up every day. Highly recommended! We appreciate the convenience and safety of the new elevator.

Very responsive to lift issues not their problem. Installed by different company. Sent 2…read moretechnicians for a very stupid problem on my end.

Jet Ski Lifts, VERY VERY DANGEROUS. My daughter was standing on the almost new 1500 lb lift and the…read morecable snapped plunging her and the 600lb jet ski into the water injuring her. Sales guy said, "oh it happens all the time". Owner said, "read the fine print people aren't supposed to step on the lift". If you can't step on the lift there is NO WAY to reach the other side to clean or to put on a cover. They are very inconvenient and technicians hate them when they are trying to maintain or wrap. DO NOT BUY THIS PRODUCT. Look at the picture of a lift and ask yourself how will you reach the other side of the ski without stepping on the lift and then imagine falling 5 feet into the water with a 600 lb machine. Buy a drive on dock and do not risk your life.

These folks are great. We had a nightmare builder and the folks at Access Lifts worked around the…read moredifficulties . They stand by their quality product

After two months of trying to find someone to fix our old residential private elevator, they…read moreresponded immediately, quickly diagnosed the issue, and custom built a new motor for our system. As soon as it was ready, they installed it the very next day. The team is incredibly kind, knowledgeable, and responsive--every call felt personal, and they always knew exactly who we were. We never felt lost in the shuffle. By far the best elevator company we've worked with, especially for hard-to-service older systems.

I've been a customer since they started and they've taken care of my needs. Always responsive and…read morehelpful, I'm very happy with this business.

Horrible Company. Bought a copier on a 5 year lease with a service contract.. After 4 years had…read moremajor issues with the copier. They would not fix as required in the contract said I should upgrade the copier with another 5 year lease.

I hired Doug and his company back in 2013, he installed an 18kw Ge generator. His install job was…read moreflawless and for the occasional issue, that comes up, either he or his assistant Amanda have been responsive and most helpful. I strongly recommend this outstanding company for all generator needs. Doug really knows generators and does top quality work.

This is the most professional contractor of any type that I have used during my time as a homeowner…read morefor over 30 years. innovative did such a great job on our first generator that I hired them for our next home too. Our first house to use Innovative was built in 1939, and it was literally a stone castle ( In Baltimore County!). I interviewed several other companies, and none of the others could figure out just how to pipe the generator. Our job turned out to be very tricky due to thick stone walls and very old infrastructure. One very popular company left it up to me to determine where to put the generator outside. They told me it would X dollars per foot, and then they gestured outside, this way and that, told me to decide and left. I asked all of them to tell me how many outlets in my house their generator would cover. Not one other company would tell me in advance of my hiring them. I wanted to give them a list of things I wanted covered, to see what size generator I needed or if the size that most of them recommended would cover my most important outlets, but they all said they didn't handle that at the beginning ( this was going to be a large generator- can't recall exactly- maybe 20kw?) but not a full house generator. That's why I needed them to tell me how much the generator they recommended would cover. Finally I met Innovative. Doug Keller, the owner, is the consummate professional. He agreed to look at my list and explore my house, and he told me exactly what the generator would cover. I saw why the others didn't want to do that. He had to bring an electrician over to test my outlets, but he did so. He also immediately told me where the generator should go. And he was so correct, I realized. He immediately spotted a place outside my garage, where the pipe could come from the gas line in the basement out a, for example, corner and power the generator. And it was a corner hidden so you couldn't see the generator from inside the house ( so we wouldn't have an eyesore). Also, Doug had a generator that no one else was selling. Everyone was telling me not to use Generac, that they fail. The other companies offered me Kohler generators, and they are SO expensive. But Doug used G and E. It has changed it's name now, but it was fabulous. Not only was it cheaper ( believe me though, it is high quality and an investment), but it features load sharing. So we could for example have the A/c on downstairs during the day, and move the A/C to upstairs at night in an emergency. No one else offered that! So we hired Innovative. They excelled in the installation. They excel in the service. We have a twice a year maintenance agreement, which you need because it's a car engine basically that needs to be serviced. But they service you very well. And if you have an emergency, they were the only company to tell me that, if necessary, they would come out at night or weekend. You need that if you are not going to lose your refrigerated food, if the generator fails which they all do at some point. We are on our second generator with Innovative. It was installed perfectly. It is being serviced perfectly. Once or twice it didn't start up, but they talked me through restarting it immediately, and they would have come out to help had I asked. Ours has never failed by the way. Innovative Energy is not only the best generator company out there, but, as I said, the best contractor I have ever used. Paula Himeles

Fast response and flexible on the support offered. They have kept our machines operating for over…read more25 years. The have been great to do business with and our technicians take the time to answer any questions and respond with solid advice when we need it. You will learn from the experience when W&S becomes your service provider.