I was preparing my townhome for sale and needed a post renovation clean out. I had many deep oil…read morestains from construction and when most cleaners couldn't guarantee removal, Ms. Joung did! Her team worked tirelessly to rejuvenate my decade-old carpets and after several hours of cleaning, my house looked brand new! I was shocked! I plan on calling Ms. Joung for all my cleaning needs.

I paid $400 for move in cleaning. The condo was almost entirely empty and I requested extra focus…read moreon the appliances. They did an amazing job making sure that my appliances were clean and I truly appreciated it. However, when I began to move in and put stuff away I noticed that the inside of the kitchen cabinets and drawers were not cleaned at all. I ran my finger across the bottom and there was so much dust and debris. The same goes for all of the light fixtures. It seemed like they didn't dust anything and just did a surface wipe down. I ended up having to re-clean everything myself. I was very disappointed with having spent $400, I definitely felt like I didn't get what I paid for. I will say that they were kind when I spoke with them on the phone, I haven't had a chance to call back regarding this issue (I had it cleaned in the beginning of April) and I know it's well past that time but Ive had a lot of things hitting me back to back so tried to let it go and I'm sorry, I just couldn't. It bugs me a lot. I'd definitely be happy if something could be worked out regarding this but I also completely understand if nothing can be done because it's been so long. Like I said, they were very kind and did a great job with the appliances, I just strongly urge you to thoroughly check after they're done cleaning.

EXCELLENT communication and service scheduled everything through email and then they reached out to…read moreme via text the day of. I wanted to get an electric anode rod replaced in my water heater since they are supposed to be replaced every 3-5 years but the electric rods last up to 20 years. I didn't want to take off time from work and they booked me for an evening appointment between 6-7 pm on a Friday. The tech showed up right on time and got to work. The procedure is relatively simple but if you run into a snag getting the rod out then it can be time consuming so I didn't want to mess with it. Less than an hour later he was done the cost was $250 which is inline with the range I was seeing online for what people paid with other places. I saw a wasps nest on my front porch as I was paying the invoice with the tech and he went to his truck and got some wasps killer for me to use.

We had to have our Sewer Line replaced in the middle of a freeze. The owner Ryan came right out and…read morediagnosed the problem. He showed us the issues and set us up for replacement. As soon as Mother Nature got herself together, they came out. He even saved my beloved little tree. They showed up on time, and finished the same day. He and his crew were respectful of my property and neighbors. The charge was just perfect for the job that was completed. They even put grass seed down after they finished. I can't say enough about their professionalism, friendly demeanor, and finished product. The Owner's wife Ashley was the cherry on top. She helped with the billing, appointments, and my many questions. I have already referred them to my friends. Thank you Elite for restoring my plumbing, my bathrooms send their love!!!!!