Purchasing my current home and inquired about getting the chimney inspected and possibly cleaned…read more Home was 60 years old and oil furnance in use. Prior owners never had chimney cleaned or inspected. Met with Vince and upon inspection of chimney and the thimble connection access that was blocked off by cinder block wall recommend a demo of the wall and a stainless steel liner, and was given a quote. Got a couple more quotes in the spring and went with ChimneyTEK because of the inspection QUALITY and pricing of the quote. The demo work needed on the thimble connection threw off all quotes and given estimates from others that were pricey (sub out demo work) or poorly estimated (unnecessary add ins not needed). I called Vince SEVERAL times to discuss and go over the quote/work (not familiar with work involved and wanted to understand the what and why) each time Vince answered my questions and definitely had a better handle on the job (no subs) had experience on my thimble issue. Crew did a GREAT job, the demo work went better than I imagined. The stainless steel liner was really needed based upon seeing how blocked the thimble was 60-65% and all the soot removed from the chimney prior to installing the liner. This job was a learning experience for me and the job went a lot smoother than I anticipated (did not know what to expect). Proof of insurance also provided before job started. GREAT JOB! Highly recommended this company A+++

My experience was on 9-17-26. It started off with 2 reminder calls earlier in the week letting me…read moreknow the technicians would be arriving at 8;00am and that I would receive a call at 7:30 (1/2 hour before arrival). So I woke up early, and no call at 7:30. Am hour later I end up calling them to see what's going on and they didn't seem to know, but reached out to the tech who ended up calling me and telling me they were about 45 min away. The office is only 45 min from my house, so don't know what's up with that. Next the 2 techs showed up and cleaned 1 chimney and we're here about 1.5 hours. Then they told me they were deeming my chimney unfit for use and gave me an estimate for a new liner at 7k. the sighted several issues. The first the there was to much creosote, and looking at the pictures i remember thinking , if they had worked a little longer they could have done a better job. Then they said my fire box needed to be re-shaped or it would cause smoke to come into my house. All the years i've lived here, i've had raging fires all winter long and not once had smoke coming into my house. The tech also noticed where i repaired some of the mortar in the fireplace and said 'whoever did that used the wrong mortar and it would have to be re-done'. Little did he know I did and used fireplace morter that i purchased at a fireplace/chimney store (still have the can it came in) In conclusion it felt like I was at a car dealership and these guys work on commission. I only used them because the regular chimney service I use every year to clean my chimney was unavailable this week and I needed it done because i'm going out of state for awile. I will not be using Chimneytek's service ever again.

After a terrible experience with a different company, Old Line came out and swept my chimney. They…read moreprovided me with a reasonable quote for a repair and explained everything to me. They took pictures and emailed them to me for my records. I'm really happy with their chimney services, professionalism, and kindness.

Old Line Chimney did my initial inspection prior to my home purchase. They did a great and thorough…read moreinspection, videoing the chimney to give me the most accurate information. This helped me greatly with my settlement!! A year later, I purchased a wood stove through them (comes with a lifetime warranty) and they performed the installation with a liner for my entire chimney and new vent. They did an amazing job, and cleaned up afterward. They did not hesitate to come back when I had issues with the blower. They got everything replaced at no cost to me (they wired it backward originally so the electrical was fried). They showed us how to use everything properly and gave us tips on cleaning. They were very respectful of my house and so friendly with my dog. I would and have recommend to any one looking for a chimney company!!

12/19/23 - Fire-Safe Chimney Sweeps G.T. Clift Inc. MHIC #65416 - DO NOT TRUST OR USE THIS COMPANY…read more Do Not Trust Fire-Safe Chimney Sweeps G.T. Clift Inc. MHIC# 65416 nor its owner Gary Clift. Fire-Safe Chimney Sweeps, G.T. Clift Inc. is wholly dishonest, does not complete the work, will not return to correct their incomplete work, and blocks your phone number(s) when you attempt to work with the owner (Gary Clift) to receive a full refund or complete the service. First Warning Sign - Will not accept Credit Cards for services. With a Credit Card, you can dispute the Charges. Fire-Safe is then required to either complete the services or have the Credit Card Company refund your payment. In my case, I am out $475 (Check). I contracted with Fire-Safe to clean my chimney on 12/7/23, only to have the smoke back up into the house an hour after they left the home. I called Fire-Safe (Gary) immediately (12/7/23), Gary stated he would call back that afternoon, but there was no call Back as of 12/18/23. I attempted to call Fire-Safe on 12/18/23, to find my phone number Blocked by Fire-Safe. Second Warning Sign - When you call the Owner 'Gary' they Block your phone number on all their lines. Blocking the call is evidenced by the call going directly to voice Mail on the first ring. Clearly, there is no expectation of a 'Return Client'. When you call from a phone number Fire-Safe has not blocked, they answer immediately or quickly return the call. Yes, this is real and occurred on 12/18/23. Gary returned a call from my work phone within one minute of calling. Gary said he would call me back the following day (12/19/23) however, Fire-Safe has now blocked my work phone and will not return the call. Third Warning Sign - I spoke to Gary on 12/18/2023, he lied to me claiming Maryland Law prohibits Chimney Sweeps from going on a roof to clean the Chimney Cap. To verify Gary's assertion of a Law or Regulation against servicing the Chimney Cap at the roof end of a Chimney, I contacted the Maryland Department of Labor (MD-DOL) that regulates Maryland Chimney Sweep Contractors to ask if this was a Maryland law or regulation? The MD-DOL Employee stated that the Chimney Sweep was not being honest, that there is no such law or regulation, and to stay away. Sadly, this advice is too late for me. If you are reading this, it is not too late for you and your wallet. As of 12/19/23, there has been no response or contact from Gary Clift or Fire-Safe, and my 2-phone numbers remain Blocked. I will call from a new phone number to inform Gary and Fire-Safe of the Maryland Home Improvement Commission Complaint, the BBB Complaint, and Social Media Reviews we are posting in hopes others will not experience our loss of $475, an incomplete job, and how Fire-Safe has rendered our wood stove unusable until I pay a reputable Chimney Sweep to properly complete the work.

I am in the process of buying a house with a short inspection deadline. Of the local companies I…read morecalled, they were the only ones who were able to fit me in the day after calling them. I later found out that they had to move their schedule around to fit in my request. The day after the inspection, I had some follow-up questions. The dispatcher was able to answer my questions quickly and understandably.

Contacted the call center, after painfully explaining every detail, like how to spell simple words…read morelike "cedar" the operator told me they could get somebody to my house that day, as an "emergency call". I asked how much is an emergency call vs a regular call and she said she didn't know that, and that a technician would have to call me to tell me the price after I booked the emergency service. I told her multiple times that I didn't want to book a service which I didn't know the price of. She finally says "I'll have the technician call you with the price of the visit before you commit". 20 minutes later I get a text and an email that a technician was on his way in about an hour. I contact the call center again, and nothing. Another 20 minutes goes by and a technician finally calls me. Won't tell me the price of a standard emergency call, and tells me a tech is already on their way. I simply said "cancel it". If it's this difficult to get a simple price from them, I can't imagine how more difficult things go for them. It told me everything I need to know about how they handle their business. Avoid. So many other great options locally, they don't need your business.

The tech that came out was great, he was pleasant, helpful and thorough. The issue was a bad blower…read moremotor on a gas furnace. My only issue was the labor cost. In the end, I did the work myself for a fraction of the cost.

This was the most uncomfortable experience of my life. There is nothing scarier and weirder than a…read moreman who will not take no for an answer. I was charged $2807 to replace 6 outlets. Incredibly overpriced in my opinion along with other electrician company I contacted. But honestly that wasn't the main issue. This was maybe the most annoying and oddest consultation of my life. From the very beginning I was being very clear that I only wanted my outlets replaced, nothing else. I reiterated this verbally in person. The technician, kept on trying to sell me a membership and additional services. I would say "I just want my outlets fixed" and then he would completely ignore me and go on to sell me about replacing the circuits. This happened over and over again. I would say "please I don't want this service" and then he would just go right back to other services. I actually couldn't believe what was happening. I was incredibly uncomfortable the entire time. For the 4th time, I was again very direct in not wanting any additional work. I literally said "I do not care for anything but the outlets". But he just didn't care and kept going for 15 minutes about working on my panel. Like oh my god, what is happening. It was additionally rude when I told him I was on a time crunch but then he still spent 30-40 mins creating an additional 4 quotes for the work that I insisted I didn't want. They straight up did not care about me and what I wanted. He kept saying I'm the top priority while also completely disregarding what I do not want. If a customer tells you to stop, please stop. I was incredibly upfront with the services that I wanted but this guy was on a mission to charge me $9356. I ultimately didn't continue with this company and reached out to another one who did the work for $300, which was the quote I also received from other electricians in the area. I truly do not know how they justify charging $2807 for only 6 outlets. Listen to the other reviewers. I had the same experience of the worker just looking for upgrades rather than what I called for. He spent nearly 20 minutes analyzing my electrical panels to see where he can charge me additional services after I just told him I only want the outlets. Stop trying to phrase this is for your customers when you blatantly ignore their needs and wants. This was such a weird experience and I lost $89 for the dispatch fee.

I contacted Chesapeake Electric after the outlets and switches on one circuit in my home stopped…read moreworking. The technicians arrived as scheduled, acted professionally, and explained that the outlets on the circuit had not been pigtailed when the home was originally wired. They identified separated wiring and signs of overheating in some locations, including burned drywall behind certain outlet covers. I initially paid an $85 service fee and then more than $500 for a more extensive assessment. After that assessment, I was given an estimate exceeding $2,500 to address approximately 10 outlets and switches on the circuit. I was told that the entire circuit needed to be corrected and that they could not determine which individual outlets were causing the problem. When I asked whether only the damaged locations could be repaired, I was told that was not an option. After I paid a deposit toward the proposed work, the technicians disconnected and capped three affected outlets and restored power to the remainder of the circuit. This raised questions for me about why the entire circuit had initially been presented as needing immediate repair. When I asked about repairing only those three locations, I was quoted more than $500 per location. Whole-home premium surge protection and service-plan memberships were also recommended. By coincidence, another electrician was working at a neighboring home that day. He identified himself as a master electrician, inspected the issue, and gave me a different professional opinion. He told me that the entire circuit did not need to be replaced. In his assessment, the three affected locations needed repair and the remaining outlets on the circuit could be pigtailed. He estimated approximately $700 for the work. I then contacted Chesapeake Electric's office and asked to cancel the deposit. The manager listened to my concerns, spoke with the technicians, and called me back. He explained the company's reasoning and said the broader electrical work could be beneficial if the home were inspected in the future. However, that explanation did not resolve my concerns about the difference in the proposed scope and pricing. I also received appointment and follow-up text messages from someone identifying himself as "Mike." Based on the wording and interaction, the messages appeared to be generated through an automated or artificial-intelligence service. However, the messages did not disclose that I might be communicating with AI rather than a real employee. I found that confusing and uncomfortable. In my opinion, customers should be clearly informed when appointment scheduling or follow-up communications are being handled by an automated AI system. Although the technicians were courteous and professional while at my home, I was not comfortable proceeding after receiving such a substantially different assessment and estimate from another electrician. Based on my experience, I strongly recommend obtaining at least one independent second opinion before approving costly electrical work, memberships, or additional services.

AAaction provided remediation services after a major roof leak and ceiling collapse. The workers…read moredid a first rate job, at times arriving at night to handle a new leak. They were efficient and quiet. I recommend their services without hesitation.

I would steer clear if this company, my encounter I was told a sub-contractor did work on my roof…read more After 6 years my roof began to leak. After contacting them about the roof, first they said they did not do the work. I sent them a receipt of payment with the company name on it. Every time I had to initiate the telephone call. They never returned a phone call. They would later tell me the roof was no longer under warranty. I was not provided any warranty information. I asked how can this be resolved and have heard nothing further from them. If you want a reliable and trustworthy company, I advise you to go elsewhere. This company only concern is to take your money and more on to the project.

Tim made the time to come out to College Park on A Sunday afternoon . I appreciate his transparency…read moreand honesty with assessing my roof . He was very engaging and thoughtful with his interaction !

It was ruff. We needed to get our roof replaced quickly. Roofing Pups came to our rescue. I am…read morehappy to review this amazing company. Everyone was so willing to ensure we received a new roof. I would like to say a very special thank you to Mike Ellis. He walked us through the process and he was the best. Also I appreciate the service of Elwin, the project manager, he kept us informed of the process. Heather who contacted us to ensure we were scheduled and Stephanie who was wonderful to Speak with when we started the process. I could write book about this company. I will be back for siding. Call them you will be glad you did. Those pups are Big Dawgs!

They responded immediately and gave their business background which made it clear on their services…read moreand years of experience. They were a bit expensive but replaced 3 windows with quality and professional work.

Excellent workmanship, clean and prompt. I would definitely use them again…read more Apparently I need eighty-five characters in order to post a review. I hope this suffices.