This is my 2nd time using them. They are incredible. I receive the best services from them. If you…read morewant your carpet to be clean your house to smell.Well, the service to be great.This is the company to go with. Datwone is the best. Love this young man

As many people know, I am hugely involved in the animal rescue community. I foster & rescue animals…read more&I have done so for years. Therefore, if you have animals in your home, & want to keep your home clean & smelling nice, you know, like I do, the importance of using a reputable carpet cleaning company who values their customers. Never in a million years did I think that Upfront Home Service would do me dirty like this after all of our years of working together but I guess that's what happens when a company gets GREEDY. They forget that it is their long time customers who helped them to succeed. Recently, we scheduled a move out carpet cleaning with a few patch repairs. At first, I thought everything was going great until I saw the one patch job. We brought it to the technicians attention & he said that was the absolute best patch that could be done. I didn't agree but waited until it dried. After he left, I went upstairs and noticed that the scent that is usually very pleasant after carpet cleaning was not there but instead the stench of dirty water was present & extremely strong.This was not the norm in past jobs with them so I immediately knew something was not right. I called the office & asked them to send someone over right away to see the job that was done and to smell the odor. I thought Rachel was going to send over a supervisor to check things out the next day but all that came over was a regular technician with a can of deodorizer to mask the odor. I thought they would have redid carpet & fixed the patch but that was not the case. Mind you, my circumstances have never changed during the 9 years I have used Upfront Home Services I have always had animals, & yes, animals have accidents. There was no more or less than the norm. After they cleaned my carpet, the carpet smelt great each time, so they cannot say it was my fault or point fingers. If they had only come out to see for themselves what I was referring to after I asked them to, they would have seen & smelt what I was talking about but they chose not to. A few days after this took place, & after I had a few moments to myself after moving State to State, I wrote an email to the owner, Joseph Pais expressing my concern & instead of reaching out to me personally, he had someone by the name of Daniel Guida call on his behalf. He seemed nice at the time & said he would send someone over to fix. I explained to him that the second visit should have handled this & that we no longer had access to the home. We moved out. I told him we had spent almost $1000 on this work & the least they could do since they didn't fix any of it on second visit was to maybe refund us something. Maybe 15-20 percent of the cost since the job was not done right & no one thought it necessary to stop by next day to see what we were talking about. Well a week later, Daniel did not call me back so I sent a follow up Text to him yesterday. I saw that he read my text but didn't feel he should be professional & reply. I then sent another email to the owner, this morning, & he had the nerve to offer me a refund of $50 & a $300 credit if we ever returned to Texas & needed carpet cleaning. We moved to Florida 2 weeks ago AND WHY DO I NEED TO WAIT TO RETURN TO GET A CREDIT? REFUND ME NOW. THE JOB STILL SUCKS!!!!! If Joseph or Daniel had come to the house, they would have witnessed first hand our complaints & the odor we had after they cleaned it along with the really bad patch job. If our 9 years of business means nothing to them & they insult me by offering me a $50 refund after spending almost $1000 on this past job, then they can keep it. Apparently, they need the money more than I do. Keep this in mind if you need to hire a company to clean your carpet, tile, etc. If my 9 years of business meant absolutely nothing to them, how do you think they will treat you or your home?

Pedro and Gerardo were extremely thorough, knowledgeable, and professional throughout our mold…read moreinspection and service. They took the time to answer all of our questions and made sure we fully understood everything. They were prompt, friendly, and provided excellent service at a great price. We highly recommend them!

Henry & Joshua were great. Called ahead before arrival. Fair pricing. Cleaned up after themselves…read moreand made sure vent was clear. Provided pictures to show vent was clear. Highly recommended.

I used Onit Roofing and could not be happier with my choice. I had a few leaks in roof and…read morescheduled them for an inspection and quote. They promptly scheduled me within 2 days and walked me through the possible causes of the leaks and also recommended a full roof tuneup. The price was very reasonable and the quality of work was top notch. I had to have them come out a couple more times for one spot on our roof that kept leaking in our attic and they came out to fix it with no questions asked and no additional cost. They stand by their work and word. I worked with Josh Dill for the inspection and follow up fixes and he was excellent. Responded promptly and was very nice. I could not recommend them enough. I will be using them for any future roof work I will potentially need done.

We called Onit Roofing after noticing a small leak in our living room ceiling...Their…read morerepresentative...Whitney...came out and did a thorough roof inspection...quickly identifying that the builders of our back patio addition had done a poor job on the roof...She gave us a fair quote and scheduled her crew for Saturday morning at 7:30 a.m. The team arrived on time...was very professional...and explained exactly what repairs they made...After finishing...they cleaned up all the trash and debris...leaving the area spotless...Whitney later followed up and sent us pictures of the completed repairs. My wife and I are very pleased with the quality of the work and felt the price was very reasonable...We strongly recommend Onit Roofing to anyone needing roof repairs done right.

I am very pleased with my experience with Air Duct Cleaning Katy Texas! He explained things very…read morewell and did the job in a timely manner. He found that our old non working humidifier was hazardous and removed and sealed it at no additional cost. Highly recommend!

From the owner: Would you like to enhance Air Quality in your home since you speculate the pipes are heaped up high…read morein clean, earth, dust, pet dander and other destructive pollutions? Air conditioning Repair Katy TX can help since we have the times of involvement and the information to securely expel these substances from all private and business properties.

Ejaz was very helpful and knowledgeable. He found the list of 12 plumbing items we needed for our…read moreproject in 15 minutes. He really did save our project after a well known big box building supply store failed us. And, the cost was NOT more @Ferguson.

Nothing to do with Ferguson MO which may be a good thing…read more It's not a great store, but it doesn't deserve some of the awful reviews that it gets. Yes it's expensive and yes the service isn't great, but it has a bunch of different options and it's good for browsing for sure. One of the best stores of its kind for browsing, I might add, and in some ways I think it's better than Bed Bath & Beyond honestly. And it has pretty good prices on lighting too and a lot of other places don't these days. I wasn't sure between 3 and 4 but Barbi insisted on 4.

The team did really great at assessing our complex attic space and building the sub flooring we…read morerequested.

Carlos and his crew did two rooms of luxury vinyl flooring and it was seamless: they were not only…read morepunctual but early and fast; they were professional and polite; and in the end, their pricing was very reasonable and fair. I highly recommend this company for all your home renovation needs; they are amazing!