My original review still stands so I will add a bit to it. There is more diversity here which is good. More women and races other than Hispanic so I didn't feel any outward hostility like before. The cars are still good if you know how to search for them. They seem more expensive now, most cars go over $1K. The key is in the car but you can't start it. A few people did and it was enough to see if the car is a bucket so take that risk if you dare, they aren't going to kick you out over it. The are only Porta potties there so use the restroom beforehand. Be prepared to pay for your deposit immediately after bidding. If you don't, they will make a big deal about it. Know your limit on a car and stop bidding when you hit it. It makes no sense to overpay. It's best to have 5 well researched cars. The pictures show almost no damage so be prepared. Do your research on the cars. Unlike offerup or Craigslist, you don't have to worry about someone actively concealing some horrible problem. Yes there are plenty of lemons being sold, you see them on the side of the road, but I've gotten 3 cars here and all have minimal problems. read more

We donated a non-operational Chevy S-10 truck to a non-profit organization, and they have a partnership with Otay Auto Auctions for towing away donated vehicles & auctioning them off, with proceeds benefiting the non-profit organization & a tax deduction for the donor. Here's a summary of how things proceeded- Saturday pick up scheduled via phone confirmation. I let the employee at Otay Auto Auctions know we wanted this taken care of ASAP. When Saturday afternoon rolled around, we didn't have an update. I called to confirm pickup, only to be told the driver was busy/not available. No call from them, letting me know. I had to call to find this out. I arranged a pickup for the following Tuesday 1pm - 4pm. Not wanting the same outcome as before, I called Monday to confirm Tuesday pickup and make sure everything would be set. Tuesday, didn't hear anything from Otay Auto Actions, again. Called around 2pm, and was told tow truck broke down, and they need a couple hours to see if another flat bed tow truck driver would be available. No courtesy call from them, for the second time. I informed the employee if this matter wasn't taken care of that day, I'd cancel & seek another towing company. Otay Auto Auctions called me, informing me pickup would arrive 5pm - 7pm. Once the tow truck operator arrived, it was a pleasant experience. He had all the necessary paperwork to sign, and even though the S-10 had flat tires, with a little help from me, it was loaded on the flat bed, and was off on it's way. Only memories of driving it in my possession. Otay Auto Auctions refused to notify me of pickup delays, causing loss of time. It's a simple matter of calling/texting, and a matter of good customer service. If I were to donate another vehicle, I would choose not to deal with Otay Auto Auctions. Don't recommend. read more

stay away! you will be scammed cars are all trash, cars are donated & they sell them? cmon no integrity, honesty .. neg 5 stars read more

-5 stars I've bought 4 car from this auction and don't know how I still haven't learned my lesson. All have had major issues (bad transmission, bad catalytic converter, bad transmission, bad transmission) Just BEWARE and be ready to invest!!! read more

They are so rude specially the guy at the gate he's rude no restrooms can't see all cars they think you are going to to steal from them

if u want to buy a piece of shit suit your self they know what they're selling for da most part but yeah pieces of shit for sure out of 200 cars. maybe 30 are ok u might make it home da rest straight to the junk yard! no lie read more

This please needs to be investigated for corruption. We were bidding on a car earlier today and the auctioneer closed the auction immediately "seconds" after We we're outbid. We literally swiped the bid button immediately after being outbid and while doing so the auctioneer ended the auction and gave it to his friend probably. I have seen this pattern repeat itself on good cars. Where a particular person places a bid and they give it to him immediately without giving the rest of the people a chance to place bids. The car was a donation too. There job is to maximize the amount of money they get for cars and not favor their buddies by being shady. read more

They are scavengers. Shill bidding is in professional form. Good batteries are exchanged for bad and a battery salesman happens to be there to sell you back the good. They are ruthless and burdened with greed. Quick to blame the customer for their lack of integrity. Runs and drives apparently is subjective and often misinterpreted. Anything that can be stripped from the car that does not create a noticable detraction I'd promptly stolen prior to purchase pick up. read more

What I am going to say is besides the other comments that people have put in. These guys of course with the help the auctioneer guy buy some cars that they already know that have good market value on line or on the floo sometimes they even mess with the cars to sound rough to be able to buy them cheeper and then turn them around and resell them in the next few auctions that they are going to have or selling them in the other auctions that are around the area or wholesale them to other dealers or customers that they might have. They even sell theor own running or none running cars as donated vehicle. And so many other scams. read more

I donated my car to the veterans and this company came to tow it from the dealership. The driver had a hard time finding the place even though the address was provided and he spoke to a dealership rep. I had my trunk opened so I can move my stuff to my other car and the driver started grabbing bags and taking them to my other car without a permission and without being asked. I got my expensive sunglasses lost. They also ask you to sign the car's pink slip on their name even though you are donating the car to a charity. I would not recommend this company. read more

Estas personas son scams sin que tu agas puja te apuntan que tu lo compraste y cuando vas a recoger tu depósito de 500 dls te dicen que tu compraste y que di no realiza la compra te multan con tu depósito y no te entregan nada y asi te roban no regreso a este lugar read more

I agree and second all the negative reviews. also what legit company only operates in cash ,no e-mail to contact them .the pictures provided are almost useless. unfortunately i was desperate and bid on a car online. they never mentioned back fees due to dmv and the interior could not be ascertained very well when I picked up the car I almost threw up it was so dirty.the title was provided allright, along with 3 transfer forms . I cannot smog the car needs engine work or something ,that same vehicle usually sells for junk and for a lot less so I was definitely shilled.I recognized the auctioneer from another auction I used to go to in Gardena,he was in training there I think. .This place makes it very difficult to get a deal with all the insiders working in tandem.lots of sabotage done to cars they want for themselves. I can almost tell when they have burned somebody by the outrageous shill bidding on some cars. the internet bidding is highly sketch, This place is barely across the border and legally who knows but they are definitely unethical .they do not give out info about business over the phone eg.lic, I lost a bid to a ghost, the car was passed and when I inquired today it was gone? wish I had read yelp before wasting my time at scamville. read more

I've witnessed three auction cycle on several vehicle that i wanted to bid on, outbid every time, definitely something shady going on. I won't waste my time. read more

Worst Auction ever ""DO NOT COME HERE""" They will scam you out of your money by claiming that you made a bid online without you knowing. And when you come in to get your deposit back they charge you $200 for the bid you have no knowledge about.. They claimed I bid on a NON RUNNER late in the auction well after I signed out.. I will never buy a non-runner.. They also take out good batteries and claim it never came with one to try to force you to buy from a guy onsite..!!!!THIS PLACE IS A SCAM!!!! read more

Worst fucking auction ever. I'm so mad I could literally hurt one of these people right now how I'm feeling . Long story short I got a car here for $3000 . It overheated literally the moment they gave me the keys and they said no refund. 3 weeks later i put a new engine in because come to find out the my sold me this shit with a blown head gasket and me driving it to the gas station AT THE CORNER, blew the motor and now I'm negative -$6000 if you want proof message me . Fuck this auction read more

Came to pick up a car on Monday Feb 20, 2017. Walk up to an empty counter adjacent to a room of office staffing all eating. "Your here to pick up a car?" Me-Yes "ok your gonna have to come back in 15 minutes we're on lunch." LoL couldn't make this up if I wanted to. Businesses tip: coordinate office personnel lunchtimes to overlap so you can better accommodate your paying customers. read more

I had the same issue as someone else posted 3 weeks prior. I put $500 deposit to bid on 1 car. When I went to pick up my car they said I bid on 2 cars and I would also have to purchase second car or pay a $200 drop fee. This is a complete lie. I did not bid on 2 cars. The car on bid on was nowhere near the 2nd car they tried to claim I bid on. I felt completely hustled and taken advantage of. The 2nd car even had a bad transmission. I was very careful NOT to press the bid button and stay clear of the green bid box unless it was the car I was bidding on. I had to pay the extra $200 "Drop Fee" so I could get the only car I bid on and not lose my $500 deposit. I only hope now that I got a reliable car for $2,000. Scammers!! I was hoping to do more business there but now I will never send anyone there! Steer clear of this place and these Hustlers! read more

I bought a Honda Civic from here that had 90k on the odometer I got home and did the car fax, come to find out the car had 150,000 miles on it... DO NOT BUY FROM HERE THEY ROLL BACK THE ODOMETERS!!! read more

process used to be quick and easy when auctions were in person and inspections were open. Now, they tell you to go online where malfunctions are ever present. I had to leave a deposit before bidding and when I went to bid website didnt register it. The inspection process takes a long time of waiting n line. And, they have babysitters that seem to try and hide the faults of vehicles. Staff seem rude and unhelpful. Youre just a drop in the bucket over here. read more

Got a Honda here to my surprise not too manny tried to outbid me? Well guess why? I win and go to collect my car drive to nearest gas station and find out the transmission is out, it's hit and miss I did get a Polaris razor had better luck with that one, so it's a coin toss, I do hear rumors about private dealers going over and cherry picking the best cars before hand, so I don't know if this is like some kind of mafia where they know what cars are good and what cars are bad and just fuck people over like I said I've had terrible experience and a good one. read more

just terrible . was trying to donate an older but still operational Mercedes via Kars4Kids, they were supposed to call me back within 24 hours to schedule a pick up time never called I had to call after the 24 hours only to be told they were unavailable for pickup for a week. Why the heck do you think I'm donating my vehicle I want it gone as in yesterday. will give it to a more deserving charity whole thing seems shady anyway read more

Bought a car hear 2006 audi a4 turnd out to be a 2004 when i took it to Jiffy Lube to be tuned up. When i called to report the mistake it was if thay did everything to make there obvious mistake seem like my fault. I had to hand the phone over my temple was getting the best of me they told me to bring in the car for a refund I brought the paper in I bet 18 hundred 1865 on the receipt they only gave me 1800 back with the promise to hook me up with any car next weeks audtions ok we shake hands and leave next week comes an im excited i go and meet up with Alonzo he is one of the managers to make sure he stays true to are deal and to make a long story short i got majorly in Royally screwed Otay auto auctions no bueno read more

Don't go here!! The cars are in really bad shape. I recently bought a car and it had the odometer fixed so the miles weren't accurate. Also it had an oil leak, which i didn't notice at the time and it seems that they tried to cover it up so people wouldn't notice. I recommend people not to go here!!! read more

I just bought a car here today - stay tuned. I hope this place is reputable and I didn't make a mistake!

There is a reason they won't let you start the cars. I bought a US Marshall vehicle thinking it might be better than the donated vehicles. First of all they drove the car up and the tiny donor battery and engine were both smoking. I had to run to Oreillys and pay $200 for a new battery. Then I drove 7 miles and the engine stopped. I can tell you the price I paid was not low enough to cover the cost of replacing the engine. Plus I spent way too much time and money dealing with tow trucks and other crap as the car broke down on the way home. read more

NEVER buy a car from this place. They are crooks and do not have the consumers best interest in mind.

Like all auto auction, buyer beware but, they do have good vehicles at times. The main problem, YOU CAN NOT CHECK OUT THE VEHICLES BEFORE YOU BID!! I would give them a lot higher stars if we can check out cars first... read more

Place is a joke. I do not recommend anyone go there. You can inspect the cars but oh yes, BTW, you can't look under the hood. An absolute trash pile here. How do they expect you to be able to inspect a car without looking under the hood? At the same time, all the cars, trucks, suv's and vans looked very rough. Tried to start about 8 different vehicle with no success on any of them. So you can't inspect the vehicles properly and they don't start and they look like they have been used and abused to no end. NOPE! i'm good thanks. This place is trash. Fair warning to everyone, don't go to this place. read more

It is an auction place, like every other auction house, there are good cars and there are bad cars. It is the buyer's responsibility to make educated decision. Also you are voluntarily bidding on the cars, no one is forcing you to do so. I have bought 10-12 cars over the course of 2 months here and 2 of them had bad tranny. Was it bad, absolutely, but did I get a good deal? Heck yeah! Even after I had the cars fixed it still cost me less than the Craigslist prices for those models. I was thinking maybe I shouldn't have posted a positive review because you know, less people go there more chances for me :) but come on, they deserve at least a little bit recognition. During my visits there were over 150 cars on each time, so my guess is every week is pretty much the same, if there are only 4-5 complaints after selling 500-600 cars a month, it shouldn't be that bad. read more

Never buy a car there!! I bought two different cars from there, one did not even make it home, the other broke down one week later, i took it to the shop and they told me the oil pump was bad since time ago, they just added thicker engine oil to keep it running to sell it without fixing it, it seems all their cars do not work properly. Be prepare you will have to do major repairs if you buy a car from there. read more

Buyer Beware! I tried emailing with question about a vehicle and in the next few days my mailbox was overflowing with SPAM. I never did get an answer to my question, just SPAM and lots of of it. Good thing I didn't use my primary email account. Would a legitimate company treat potential customers this way? Buyer Beware. read more